Scanning Difficulties; Software Difficulties - Brother MFC-L8600CDW User Manual

Copying difficulties (continued)
Difficulty
Copies are blank.

Scanning difficulties

Difficulty
TWAIN or WIA errors appear when
starting to scan. (Windows
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
OCR does not work.
Network scanning does not work.
Cannot scan.

Software difficulties

Difficulty
Cannot install software or print.
Suggestions
Make sure you are loading the document correctly (see Using the automatic
document feeder (ADF) on page 38 or Using the scanner glass on page 39).
Suggestions
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
® your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
)
Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver.
Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager, click File > Select Source and choose the Brother TWAIN driver.
Macintosh can also scan documents using the ICA Scanner Driver (see Software
and Network User's Guide).
Try increasing the scanning resolution.
(Macintosh)
Presto! PageManager must be downloaded and installed before use. For further
instructions, see Accessing Brother Support (Macintosh) on page 5.
see Network difficulties on page 156.
Contact your administrator to check your Secure Function Lock Settings.
Suggestions
®
(Windows only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Troubleshooting
155
B