QUORION CR 1000 User Manual

QUORION CR 1000 User Manual

Electronic cash register
Table of Contents

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User Manual
Electronic Cash Register
CR 1000 series

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Table of Contents
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Summary of Contents for QUORION CR 1000

  • Page 1 User Manual Electronic Cash Register CR 1000 series...
  • Page 2 ...designed to Succeed Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.
  • Page 3: Table Of Contents

    Index Introduction ............5 Specifications ............6 1. Keyboard ............7 1.1 Keyboard Layout 8 x 8 ................7 1.2 Names of Keys and their Function ............8 1.3 Control Lock and Control Lock Keys ............9 2. Basic Sales Functions ........10 2.1 Signing on a Clerk ................
  • Page 4 5. Programming the Cash Register ......23 5.1 Programming the Date and Time ............23 5.2 Easy Programming ................24 5.3 Programming Files ................25 5.4 Scanning ..................... 26 5.5 Programming Network Features ............. 28 5.5.1 Activating the Network .................... 28 5.5.2 Network Size......................
  • Page 5: Introduction

    Programmable keyboard - CUSTOMIZATION to meet your requirements. Up top 4 interfaces and fiscal memory expand the usage of your Cash Register. In general, the functions of the CR 1000 series are the same. There are model-typical differences concerning printers, displays, and keyboards used.
  • Page 6: Specifications

    Specifications Display´s Customer AMOUNT 1 lines 11 characters 7 Segments Display (VFD) 19.00 to display: Amounts, Sub Total, Total, Change Due Operator VFD or LCD 2 lines 16 characters Display (LCD) to display: PLU’s or DEPT’s Name or No. Receipt On (1) or Off (0) to 4 Shift Level drinks...
  • Page 7: Keyboard

    1. Keyboard The keyboard consists of 64, key locations which are freely programmable by your dealer according to your specific requirements. 1.1 Keyboard Layout 8 x 8 CLERK RECEIPT JOURNAL RECPT DEPT ON/OFF SHIFT CAPS CURSOR PRICE CURSOR TYPE REFUND PRINT VOID CARD...
  • Page 8: Names Of Keys And Their Function

    1.2 Names of Keys and their Function Key Label Key Name Function Numeric Keys - used for entering numbers Receipt Feed Key - advances the receipt paper RECEIPT Journal Feed Key - advances the journal paper JO URN AL - clears incorrect entries before registration and stops Clear Key Clear the error alarm...
  • Page 9: Control Lock And Control Lock Keys

    Key Label Key Name Function - used for finalization of all registrations and Cash Key Cash transactions in cash Check Key - used to tender payments made by check Check Card Card Key - used to tender payments made by card - used to shift the levels of direct keys Dept Department Shift Key...
  • Page 10: Basic Sales Functions

    Key Pos. Display Mode/Function - Lock Mode – turns off the Cash Register and disables all operations. All data is maintained in the memory. SALE MODE - Registration – Transaction Mode - used for all 17 - 04 - 36 registrations and transactions (see Registration).
  • Page 11: Making A Sale Using An Open Department

    Option2: Press the general Clerk Key on the keyboard. Depending on how many character lines the display has, the clerk names will be listed. Scroll down until the appropriate name has been found and press the Clerk Key again to confirm the selection. Option3: You can also program the specific Clerk Key on the keyboard.
  • Page 12: Creating A Plu During A Sale

    Example: To ring up PLU 241, press the PLU number followed by the PLU Key. 2.3.1 Creating a PLU during a Sale Occasionally, a salesperson may have to enter a new item, which has not been programmed into the cash register. In such a case, your cash register will automatically prompt you to create this item.
  • Page 13: Ringing Up Multiple Items In A Sale

    Enter the Department to be linked to... Total And finally the PLU name Note: The name of the PLU has to be entered using the Letter Keys on your Keyboard 2.4 Ringing up Multiple items in a Sale Instead of pressing the same item repeatedly, the salesperson can make use of the Multiplication Key.
  • Page 14: Tendering A Sale

    Example: To ring up a PLU with a barcode 60050779 three times. 60050779 Note: the bar code digits must be entered individually with the Number Keys. 2.5 Tendering a Sale A sale has to be tendered for it to be valid. Several tendering keys may exist on the keyboard.
  • Page 15: Correcting The Last Entry

    3.2 Correcting the Last Entry The Error Correct Key (EC) is responsible for voiding the last item that the user rang up in a sale. This is normally the item that appears on the display. An error correct can only be used in a sale and can only void the last item.
  • Page 16: Refunding Items Outside Of A Sale

    To void an item under the managers supervision first turn the key lock to the (M)anager position. Then proceed with the void as explained above. Example: To void a scanned PLU. Void Scanning Device; Scan PLU Once the item has been voided, turn the key back to the (R)egister position and proceed with the sale.
  • Page 17: Giving Discounts During A Sale

    Example: To refund a scanned item where manager supervision is required. Refund Scan PLU If an item is being swapped out or exchanged, Refund refund the returned item first, then register the new 1 PLU 1 2,50 -2,50 item. Press Subtotal to view the outstanding 1 PLU 2 4,00 4,00...
  • Page 18 To give a discount for the entire sale, press the Subtotal Key first. Next, enter the discount percentage or amount, followed by the Discount Key. Press Subtotal again to view the new Subtotal amount. Example: Percentage Discount on PLU 7 where the discount is pre-programmed. Example: Percentage Discount on the entire sale, where the user must determine the percentage to be given (10%).
  • Page 19: Voiding A Complete Sale

    3.6 Cancellation of a Sale To cancel an entire sale, simply press the Cancel Key. The cash register will cancel all items that were rung up for that particular CANCEL sale. Under manager supervision, turn the control lock to the (M)anager position and press the Cancel Key.
  • Page 20: Foreign Currency Function

    Example: To register PLU 5 with Price Level 2. Price Shift To return to Price Level 1, simply press the Price Shift Key again. 4.3 Foreign Currency Function Foreign currency conversion is important for those countries that deal with more than one currency.
  • Page 21: Holding A Cash Sale

    4.4 Holding a cash Sale The hold function allows the user to temporarily hold a sale, proceed to the next sale, and later call up and complete the original sale. This is useful in situations, where there are complications experienced by the HOLD purchaser, such as an article with no price, or where the purchaser does not have enough money, and holding the sale helps reduce time...
  • Page 22: Pay-Out And Received On Account

    4.8 Pay-Out and Received on Account Money can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a Pay-Out (PO). To perform a pay-out, firstly enter the amount to be paid out, then press the Pay-Out Key (PO) and finally a Tender Key, i.e.
  • Page 23: Preset Price Override Function

    Card 1 Total Note: make sure that the entire total has been tendered before proceeding with the next sale. 4.10 Preset Price Override Function In certain situations the user is required to override a preset price during a sales transaction. For this option to function, a PLU Ent Key must be programmed on the keyboard (See Programming Manual).
  • Page 24: Easy Programming

    5.2 Easy Programming The register has a special program mode which can used by a clerk with Manager authority or when the Central Lock is in the MANAGER ( M ) position. The mode is started by entering the mode number on the SUBTOTAL key. When the mode is not active ERROR#1 (Invalid Entry) is shown otherwise the register will print the mode on the receipt, journal and electronic journal.
  • Page 25: Programming Files

    5.3 Programming Files Programming the individual files using the keyboard is done by using the UP, DOWN, PGUP, PGDN, TYPE (program type), X and CR (User Report) key. You can only program when the Central Lock is in X, Z or T position. You start programming by either entering the FILE# directly on the TYPE key or by pressing the TYPE key without entry which will open the programming window and you can select the file you want to program.
  • Page 26: Scanning

    Counters (X, Z, Invoice# Not Available Receipt#) Total Sales Not Available Chapter 5 (FILES) Total Sales File Group Not Available Chapter 5 (FILES) Group File Departments 5XXX Chapter 5 (FILES) Department File Chapter 5 (FILES) PLU File 1XXXX – 5XXXX Not Available Chapter 5 (FILES) Tax File...
  • Page 27 abort by pressing CLEAR (Note that you can press the CLEAR key at any stage to abort!!). The register will now prompt for: 1 - The PRICE which you must enter on the SUBTOTAL key 2 - The Department which you must enter on the SUBTOTAL key 3 - The Descriptor when Option# 80 is set which you must enter on the SUBTOTAL key 4 –...
  • Page 28: Programming Network Features

    This command will print and display the number of articles in the BASE and UPDATE file. 255 – CLEAR COMPLETE PLU FILE This command will clear the complete PLU file. Note that PLU sales and inventory information is also cleared. The command can be issued in programming mode on the TYPE key and in MANAGER mode on the SUBTOTAL key.
  • Page 29: Network Size

    When you want to connect only 2 registers in a network you can also use a RS-232 network using the standard RS-232 ports in your register. The NETWORK PORT for RS- 232 can be PORT# 1 & PORT# 3. The maximum BAUDRATE for PORT# 1 is 57600 (PARAMETER 2, value 6) and the maximum BAUDRATE for PORT# 3 is 78125 (PARAMETER 4, value 7).
  • Page 30: Program Mode 99

    5.5.5 Program Mode 99 With program mode 99 it is possible to disable or enable a register in the network. In order to avoid the loss of data the registers in the network will try to sent print, balance and article data for ever when an error occurs until you disable the register using MODE 99.
  • Page 31: User Report

    Option1: Scrolling Display Text ( - ) 1>Report (5) CURSOR Option2: Entering the Report Number Directly ( - ) Note: The X or Z position merely determines, if the information will remain in storage after print out. The Z-Report erases the printed data from memory, while the X-Report retains the data.
  • Page 32: Types Of System Reports

    6.2 Types of System Reports Key lock position X or P : Print without clearing data Key lock position Z : Print and clear data xx + SYS (-) : Print system report type xx : Report Type Total Sales Groups Departments Articles...
  • Page 33: Installing The Cash Register

    7. Installing the Cash Register 7.1 Dot Matrix Printer 7.1.1 Installing of Paper Rolls Cut the edge to be feed straight like this Do not try to feed the paper if it is like this 1. Lift up and remove the printer cover.
  • Page 34: Installing And Replacing Of Ribbon Cassette

    To remove a paper roll, cut as shown and feed out the off-cut with the respective “PAPER FEED“ Key. Warning: under circumstance pull the paper while still printing. Printer damaged. Repeat these steps for the second printer station when applicable. cut the paper here 7.1.2 Installing and Replacing of Ribbon Cassette 1.
  • Page 35: Paper Insertion

    7.2.1 Paper Insertion 1. Turn the Cash Register on. 2. Using scissors cut the edge of the paper roll as shown below. 3. Open the printer cover. 4. Insert the paper roll with the correct direction. 6. Hold both edges of the paper and insert it straight into the paper funnel. The printer feeds and cuts the paper off automatically.
  • Page 36: Maintenance

    8.2 Information on the Electromagnetic Compatibility and Safety CE Conformance This QUORiON cash register conforms to the European Community’s EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022 – „Norm values and measuring procedures for radio interference properties –...
  • Page 37: Character Code Charts

    9. Character Code Charts Spac & ‘ " < > € „ … † ‡ ‰ Š ‹ Ś Ť Ž Ź ˜ ‘ ’ “ ” • – — ™ š › ś ť ž ź ˇ ˘ Ł ¤...
  • Page 38: Cash Register Network Illustration

    10.2 Cash Register Network Illustration 10.2.1. IRC Network 10.2.2. LAN Network Ethernet (LAN) Connection with QMP FLASH VERSION First please check, if the actual FLASH version with Ethernet-support is installed in all of your cash registers (P-Mode: 305 + TYP): QTouch: QP041008 or newer.
  • Page 39 CR-1000SE: Ex060220 or newer. The Ethernet-driver is included in all actual versions. So it is not necessary to install version Ex060220 before updating with the actual version. Please note, that LAN is only supported by the second edition main board 1.50.425483. ETHERNET SETUP In order to activate the Ethernet network you must program the IP ADDRESS in each cash register.
  • Page 40 CR–NETWORK To set up a cash register network via Ethernet you first have to specify the IP BASE ADDRESS, SUBNET MASK and DEFAULT GATEWAY same in all registers. Then you must program a unique REGISTER NUMBER in PARAMETER 53 and specify the NETWORK SIZE in PARAMETER 55. At the end set the NETWORK PORT in PARAMETER 89 to 255.
  • Page 41: Cables

    10.3 Cables The pin-layout of the serial ports of the QUORION cash registers is the same as the pin- layout of a serial port of a computer. 10.3.1 PC-Cable For the connection between a CR 1000 Cash Register and a PC (QProg) you need a standard 9-pin cross wired computer cable which has all signals connected.
  • Page 42: Error Messages

    11. Error Messages Error Description Invalid Entry Discount not Allowed Invalid Time Correct not Allowed Invalid Date Already Discounted Invalid Article Enter Quantity Unknown Report Journal Full Invalid Function Transbuf. Full Still in Transaction Wrong Clerk User Break No Under/Tender Print Invoice Still in Tender Receipt Paper End...
  • Page 43 2. Enter 4444 on the TYPE key 3. The register will use now clear all reports, tables and reset the receipt and invoice counters. 4. It will print on the journal MESSAGE# 68 (SYSTEM CLEAR) 5. Finished 1.50.417220 BA-englisch GB CR1000 QUORION CE (Stand 23.01.09)

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