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The Ramsey Kit Warranty
Please read carefully BEFORE calling or writing in about your kit. Most
problems can be solved without contacting the factory.
Notice that this is not a "fine print" warranty. We want you to understand your
rights and ours too! All Ramsey kits will work if assembled properly. The very
fact that your kit includes this new manual is your assurance that a team of
knowledgeable people have field-tested several "copies" of this kit straight
from the Ramsey Inventory. If you need help, please read through your
manual carefully. All information required to properly build and test your kit is
contained within the pages!
1. DEFECTIVE PARTS: It's always easy to blame a part for a problem in your
kit, Before you conclude that a part may be bad, thoroughly check your work.
Today's semiconductors and passive components have reached incredibly
high reliability levels, and it's sad to say that our human construction skills
have not! But on rare occasions a sour component can slip through. All our kit
parts carry the Ramsey Electronics Warranty that they are free from defects
for a full ninety (90) days from the date of purchase. Defective parts will be
replaced promptly at our expense. If you suspect any part to be defective,
please mail it to our factory for testing and replacement. Please send only the
defective part(s), not the entire kit. The part(s) MUST be returned to us in
suitable condition for testing. Please be aware that testing can usually
determine if the part was truly defective or damaged by assembly or usage.
Don't be afraid of telling us that you 'blew-it', we're all human and in most
cases, replacement parts are very reasonably priced.
2. MISSING PARTS: Before assuming a part value is incorrect, check the
parts listing carefully to see if it is a critical value such as a specific coil or IC,
or whether a RANGE of values is suitable (such as "100 to 500µF"). Often
times, common sense will solve a mysterious missing part problem. If you're
missing five 10K ohm resistors and received five extra 1K resistors, you can
pretty much be assured that the '1K ohm' resistors are actually the 'missing' 10
K parts ("Hum-m-m, I guess the 'red' band really does look orange!") Ramsey
Electronics project kits are packed with pride in the USA. If you believe we
packed an incorrect part or omitted a part clearly indicated in your assembly
manual as supplied with the basic kit by Ramsey, please write or call us with
information on the part you need and proof of kit purchase.
HR30• 26
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