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USER'S GUIDE
MFC-9440CN
MFC-9450CDN
Version 0
CHN-ENG

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Summary of Contents for Brother MFC-9440CN

  • Page 1 USER’S GUIDE MFC-9440CN MFC-9450CDN Version 0 CHN-ENG...
  • Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9440CN and MFC-9450CDN (circle your model number) Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a...
  • Page 3: Compilation And Publication Notice

    Publication Notice APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
  • Page 4: Table Of Contents

    Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the User’s Guides.................3 Viewing documentation ...................3 Control panel overview ..................6 Data LED indications ..................8 Loading paper and documents Acceptable paper and other media................9 Recommended paper ..................9 Type and size of paper ..................9 Handling and using special paper ..............11...
  • Page 5 Setting lock ....................26 Memory security .................... 27 Section II Fax Sending a fax How to fax......................30 Entering fax mode ..................30 Sending a fax from the ADF ................30 Sending a fax from the scanner glass ............30 Cancelling a fax in progress ................
  • Page 6 Multi-Line connections (PABX) ..............45 External and extension telephones..............45 Operation from extension telephones............45 For Fax/Tel mode only...................46 Connecting an external or extension telephone ..........46 Using a non-Brother cordless external handset ..........46 Using remote codes..................46 Dialling and storing numbers How to dial ......................48 Manual dialling....................48 One-touch dialling..................48...
  • Page 7 Setup for polled transmit................62 Setup for polled transmit with a secure code..........63 Printing reports Fax reports......................64 Transmission verification report..............64 Fax journal..................... 64 Reports ........................ 65 How to print a report ..................65 Section III Copy Making copies How to copy ......................
  • Page 8 Section V Software Software and network features How to read HTML User’s Guides ...............86 ® For Windows ....................86 ® For Macintosh ....................86 Section VI Appendixes Safety and legal Choosing a location .....................88 Important information...................89 Safety precautions ..................89 IEC60825-1+A2:2001 Specification...............92 Disconnect device ..................92 LAN connection .....................92 Radio interference ..................92 Important Information...................93...
  • Page 9 Cleaning the laser scanner windows ............138 Cleaning the corona wires ................142 Cleaning the drum unit ................145 Replacing the consumable items............... 153 Replacing a toner cartridge ................. 155 Replacing the drum unit................160 Replacing the belt unit ................. 167 Replacing the waste toner box ..............
  • Page 10 viii...
  • Page 11 Section I General General information Loading paper and documents General setup Security features...
  • Page 12: General Information

    Warning icons tell you what to do to documentation avoid the risk of injury. Electrical Hazard icons alert you to a Thank you for buying a Brother machine! possible electrical shock. Reading the documentation will help you Hot Surface icons warn you not to make the most of your machine.
  • Page 13: Accessing The User's Guides

    The printed User’s Guide does not contain all To view the documentation, from the Start the information about your machine. The menu, point to Brother, MFC-9440CN or advanced features of the Printer, Network, MFC-9450CDN from the program group, and Scanner, and PC Fax are explained in the then click User’s Guides in HTML format.
  • Page 14 Click the documentation you want to Viewing documentation (Macintosh read: ® Turn on your Macintosh HTML documents (3 manuals): Insert the Brother CD-ROM labelled HTML User’s Guide for stand-alone ® Macintosh into your CD-ROM drive. operations, Software User’s Guide and Network User’s Guide.
  • Page 15 Guide. The PDF format is recommended for printing the manuals. Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) How to find scanning instructions There are several ways you can scan documents.
  • Page 16: Control Panel Overview

    Chapter 1 Control panel overview MFC-9440CN and MFC-9450CDN have similar control keys. 1 One-Touch keys a or b These 8 keys give you instant access to 16 Press to scroll through the menus and options. previously stored numbers. b Search/Speed Dial...
  • Page 17 General information 8 Mode keys: 10 Fax and telephone keys: Hook Lets you answer an incoming call on an Puts the machine in Fax mode. external telephone. Scan Redial/Pause Puts the machine in Scan mode. (For details Redials the last number called. It also inserts a about scanning, see the Software User’s Guide pause when programming quick dial numbers.
  • Page 18: Data Led Indications

    Chapter 1 Data LED indications The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status. LED Status Machine Status Description LED is off. Ready Mode The power switch is off or there is no print data in the machine.
  • Page 19: Loading Paper And Documents

    Loading paper and documents Acceptable paper and Type and size of paper other media The machine loads paper from the installed standard paper tray, multi-purpose tray, or optional lower tray. Recommended paper Standard paper tray To get the best print quality, we suggest using the following paper.
  • Page 20 Chapter 2 The names for the paper trays in the printer driver and this Guide are as follows: Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray Paper capacity of the paper trays Paper size Paper types No.
  • Page 21: Handling And Using Special Paper

    • that is multipart or carbonless exhibit degraded performance. • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 22 Chapter 2 Envelopes Note Most envelopes will be suitable for your • Before you print envelopes, you must ‘fan’ machine. However, some envelopes may the stack to avoid paper jams and have print-quality problems because of the misfeeds. way they have been made. A suitable •...
  • Page 23 This damage is not covered • with glue on the surface as shown in the under any Brother warranty or service figure below agreement. Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
  • Page 24: Unprintable Area

    Chapter 2 Unprintable area Labels The machine will print on most types of labels designed for use with a laser machine. Labels Unprintable area for copies should have an adhesive that is acrylic-based since this material is more stable at the high The printable area begins at approximately temperatures in the fuser unit.
  • Page 25: Unprintable Area When Printing From A Computer

    Loading paper and documents Unprintable area when Loading paper and printing from a computer envelopes When using the default driver the printable The machine can feed paper from the area is smaller than the paper size, as shown standard paper tray, optional lower tray or below.
  • Page 26 Chapter 2 Loading plain paper in the paper tray Fan the stack of paper well to avoid paper feeding problems. Unfold the output paper tray support flap (1). Put the paper into the paper tray with the top edge of the paper in first and the print side face down.
  • Page 27 Loading paper and documents Loading envelopes or other media in Pull out the MP tray support flap (1). the multi-purpose tray (MP tray) Use the MP tray when printing envelopes, labels, and thick paper. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
  • Page 28: Loading Documents

    Chapter 2 Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. (Flatbed) Using the ADF (automatic document feeder) The ADF can hold up to 35 pages and feeds each sheet individually.
  • Page 29: Using The Scanner Glass (Flatbed)

    Loading paper and documents Using the scanner glass Close the document cover. (Flatbed) CAUTION You can use the scanner glass to fax, scan, If the document is a book or is thick, DO or copy the pages of a book or one page at a NOT slam the cover or press on it.
  • Page 30: General Setup

    General setup Mode timer Paper settings The machine has three mode keys on the Paper type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.
  • Page 31: Paper Size

    General setup Paper size Tray use in copy mode You can use nine sizes of paper for printing You can change the priority tray that the copies: A4, Letter, Legal, Executive, A5, A6, machine will use for printing copies. B5, B6 and Folio, and four sizes for printing When you choose Tray#1 Only, MP Only faxes: A4, Letter, Legal or Folio (8"×13").
  • Page 32: Tray Use In Fax Mode

    Chapter 3 Tray use in fax mode Tray use in print mode You can change the default tray that the You can change the default tray the machine machine will use for printing received faxes. will use for printing from your computer. When you choose Tray#1 Only, MP Only Press Menu, 1, 6, 3.
  • Page 33: Volume Settings

    General setup Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. You can change the speaker volume through You can choose a ring volume level from a the menu: range of settings, from High to Off. Press Menu, 1, 4, 3.
  • Page 34: Ecology Features

    Chapter 3 Ecology features Sleep time Setting the sleep time reduces power Toner save consumption by turning off the fuser while the machine is idle. You can save toner using this feature. When You can choose how long the machine must you set toner save to On, print appears be idle (from 000 to 240 minutes) before it lighter.
  • Page 35: Setting The Fax Logic

    General setup Setting the fax logic Dial Prefix You can change the transmission process The dial prefix setting will automatically dial a when you send or receive the fax manually predefined number before every fax number with an external telephone. you dial.
  • Page 36: Security Features

    Changing your setting lock password Make a careful note of your password. If you forget it, please call your Brother dealer. Press Menu, 1, 8, 2. While Setting Lock is On, you cannot change Security the following settings without a password: 2.Setting Lock...
  • Page 37: Memory Security

    Security features Memory security Turning setting lock on Press Menu, 1, 8, 2. Memory Security lets you prevent unauthorized access to the machine. Security 2.Setting Lock While Memory Security is on, the following operations are available: Press a or b to choose On. Press OK.
  • Page 38 Wrong Password. Re-enter the will not need to set it, again. correct password. • If you forget the Memory Security password, please call your Brother dealer. Turning memory security on Press Menu, 1, 8, 1. Press Menu, 1, 8, 1.
  • Page 39 Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote fax options (black & white only) Polling Printing reports...
  • Page 40: Sending A Fax

    Sending a fax How to fax Sending a fax from the scanner glass Entering fax mode You can use the scanner glass to fax the pages of a book, or a single page at a time. To enter fax mode press (Fax), and the The documents can be up to Letter or A4 key will glow blue.
  • Page 41: Cancelling A Fax In Progress

    Sending a fax Broadcasting Note (black & white only) • Press Stop/Exit to cancel a fax in progress. • When faxing multiple pages from the Broadcasting lets you send the same fax message to more than one fax number. You scanner glass, real time transmission can include Groups (See Setting up groups should be set to Off.
  • Page 42: Cancelling A Broadcast In Progress

    Chapter 5 Cancelling a broadcast in Additional sending progress operations While broadcasting you can cancel the fax currently being sent or the whole broadcast Sending faxes using multiple job. settings Press Menu, 2, 6. Before you send a fax, you can change any The LCD will display the fax being combination of these settings: contrast, dialled (for example,...
  • Page 43: Electronic Cover Page (Black & White Only)

    Sending a fax Electronic cover page Composing your own comments (black & white only) You can set up two comments of your own. This feature will not work unless you have Make sure you are in Fax mode already programmed your Station ID. (See the Quick Setup Guide.) Press Menu, 2, 2, 8.
  • Page 44: Contrast

    Chapter 5 Contrast Send a cover page for all faxes You can set the machine to send a cover For most documents the default setting of page whenever you send a fax. Auto will give the best results. It automatically chooses the suitable contrast Make sure you are in Fax mode for your document.
  • Page 45: Changing Fax Resolution

    Sending a fax Changing fax resolution Color: Standard Suitable for most typed The quality of a fax can be improved by documents. changing the fax resolution. Resolution can Fine Use when the document is a be changed for the next fax or for all faxes. photograph.
  • Page 46: Real Time Transmission

    Chapter 5 Real time transmission Not sending in real time for the next fax only When you are sending a fax, the machine will scan the documents into the memory before Make sure you are in Fax mode sending. Then, as soon as the telephone line is free, the machine will start dialling and Press Menu, 2, 2, 5.
  • Page 47: Delayed Fax (Black & White Only)

    Make sure you are in Fax mode Press Menu, 2, 6. Load your document. Remaining Jobs Press Menu, 2, 2, 3. #001 BROTHER Setup Send The number of jobs still to be sent will be 3.Delayed Fax displayed. Enter the time you want the fax to be Do one of the following: sent (in 24-hour format).
  • Page 48: Out Of Memory Message

    Chapter 5 Out of memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation...
  • Page 49: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 40.) Choosing the receive mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...
  • Page 50: Using Receive Modes

    Chapter 6 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer faxes answering functions. automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using To receive a fax in Manual mode press these modes.
  • Page 51: Receive Mode Settings

    Receiving a fax Receive mode settings F/T ring time When somebody calls your machine, you and Ring delay your caller will hear the normal telephone ring sound. The number of rings is set by the ring The ring delay sets the number of times the delay setting.
  • Page 52: Setting The Print Density

    Chapter 6 Additional receiving If this feature is set to On, but your machine does not connect a fax call when you lift the operations handset of an extension or external telephone, press l51 on the external or extension telephone. (See Operation from Printing a reduced incoming extension telephones on page 45.) Note...
  • Page 53: Setting The Fax Receive Stamp (Black & White Only)

    Receiving a fax If Memory Receive is Off: Setting the fax receive stamp (black & white only) The machine will carry on receiving the current fax, with the remaining pages being stored in memory, if enough memory is You can set the machine to print the received available.
  • Page 54: Telephone And External Devices

    Telephone and external devices Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
  • Page 55: Recording An Outgoing Message (Ogm)

    You can also use the Fax Detect feature to the fax machine for you. make your machine tactically take the call. Brother does not recommend the use of a (See Fax Detect on page 41.) PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.
  • Page 56: For Fax/Tel Mode Only

    When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double- If your non-Brother cordless telephone is ringing) to alert you to pick up a voice call. connected to the telephone line cord (see page 46) and you typically carry the cordless Lift the external telephone’s handset, and...
  • Page 57 Telephone and external devices Turning on the remote codes You need to turn the Remote Codes setting to on to use the Fax Receive Code and Telephone Answer Code. Make sure you are in Fax mode Press Menu, 2, 1, 4. Setup Receive 4.Remote Codes Press a or b to choose On.
  • Page 58: Dialling And Storing Numbers

    Dialling and storing numbers How to dial You can dial in any of the following ways. Manual dialling Use the dial pad to enter all the digits of the telephone or fax number. Three-digit number Note If the LCD shows Not Registered when you enter a One-Touch or a Speed-Dial number, it means that a number is not stored there.
  • Page 59: Search

    Dialling and storing numbers Search Press a or b to scroll until you find the name you are looking for. Press OK. You can search alphabetically for names you have stored in the One-Touch and Speed-Dial memories. (See Storing one-touch dial numbers on page 50 and Storing speed-dial numbers on page 51.) Press Search/Speed Dial.
  • Page 60: Storing Numbers

    Chapter 8 Storing numbers Storing one-touch dial numbers You can set up your machine to do the following types of easy dialling: One-Touch, Your machine has 8 One-Touch keys where Speed-Dial and Groups for Broadcasting you can store 16 fax or telephone numbers faxes.
  • Page 61: Storing Speed-Dial Numbers

    Dialling and storing numbers Storing speed-dial numbers Changing one-touch and speed-dial numbers You can store your frequently used numbers as Speed-Dial numbers, so that when you If you try to store a One-Touch or Speed-Dial dial you will only have to press a few keys number over an existing number, the LCD will (Search/Speed Dial, the three-digit number, show the name or number already stored...
  • Page 62: Setting Up Groups For Broadcasting

    Chapter 8 Setting up groups for To add One-Touch or Speed-Dial numbers follow the instructions below: broadcasting For One-Touch numbers, press the One-Touch keys one after the other. If you often want to send the same fax message to many fax numbers you can set For Speed-Dial numbers, press up a group.
  • Page 63: Combining Quick-Dial Numbers

    Dialling and storing numbers Combining quick-dial numbers You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier. For example, you might have stored ‘555 ’...
  • Page 64: Remote Fax Options (Black & White Only)

    Remote fax options (black & white only) Remote fax options ARE NOT available for Fax storage color fax. Remote fax options let you receive faxes The fax storage feature lets you store your while you are away from the machine. received faxes in the machine’s memory.
  • Page 65: Pc Fax Receive

    Remote fax options (black & white only) PC fax receive Note If your machine has a problem and is The PC fax receive feature lets you unable to print faxes in memory, you can automatically send your received faxes to use this setting to transfer your faxes to a your PC.
  • Page 66: Turning Off Remote Fax Options

    Chapter 9 Remote retrieval If you press 1, faxes in the memory will be sent to your PC before the setting changes. The remote retrieval feature lets you retrieve If you press 2, faxes in the memory will not your stored fax messages when you are not be erased or transferred to your PC and at the machine.
  • Page 67: Using Your Remote Access Code

    Remote fax options (black & white only) Using your remote access Retrieving fax messages code Dial your fax number. Dial your fax number from a telephone When your machine answers, during a or another fax machine using touch period of silence enter your remote tone.
  • Page 68: Changing The Fax Forwarding Number

    Chapter 9 Changing the fax forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number. When your machine answers, enter your remote access code (3 digits followed by l) during a period of silence.
  • Page 69: Remote Fax Commands

    Remote fax options (black & white only) Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
  • Page 70: Polling

    The polling feature Secure Polling only works with Brother fax needs to be set up on both machines for this machines. If you want to get a fax from a to work.
  • Page 71: Delayed Polling

    Polling Delayed polling Sequential polling Delayed polling lets you set the machine to Sequential polling lets you request begin polling receive at a later time. You can documents from several fax machines in one only set up one delayed polling operation. operation.
  • Page 72: Polled Transmit (Black & White Only)

    Chapter 10 Polled transmit Your machine will automatically send the fax. (black & white only) Note Polled transmit lets you set up your machine The document will be stored and can be to wait with a document so another fax retrieved from any other fax machine until machine can call and retrieve it.
  • Page 73: Setup For Polled Transmit With A Secure Code

    Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
  • Page 74: Printing Reports

    Printing reports Fax reports Fax journal You can set the machine to print a fax journal Some fax reports (transmission verification (activity report) at specific intervals (every 50 and fax journal) can be printed automatically faxes, 6, 12 or 24 hours, 2 or 7 days). The and manually.
  • Page 75: Reports

    Printing reports Reports How to print a report The following reports are available: Press Menu, 6. 1 XMIT Verify Select ab or OK 6.Print Reports Displays the Transmission Verification Report for your last outgoing 200 faxes Do one of the following: and prints the last report.
  • Page 76 Chapter 11...
  • Page 77: Section Iii Copy

    Section III Copy Making copies...
  • Page 78: Making Copies

    Making copies How to copy Making multiple copies Entering copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. Use the dial pad to enter the number of Stack Copies:01 copies (up to 99). 100% Auto Press Mono Start or Color Start.
  • Page 79: Copy Options (Temporary Settings)

    Making copies Copy options To enlarge or reduce the next copy follow the instructions below: (temporary settings) Make sure you are in Copy mode When you want to quickly change the copy settings temporarily for the next copy, use the Load your document.
  • Page 80: Using The Options Key

    Chapter 12 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then Press OK Press a or b, then Press OK Quality Auto* Text...
  • Page 81: Changing Copy Quality

    Making copies Changing copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Make sure you are in Copy mode...
  • Page 82: Adjusting Brightness, Contrast And Color

    Chapter 12 Adjusting brightness, Contrast contrast and color Adjust the contrast to help an image look sharper and more vivid. To temporarily change the contrast setting, Brightness follow the steps below: Adjust the copy brightness to make copies darker or lighter. Make sure you are in Copy mode To temporarily change the copy brightness Load your document.
  • Page 83: Making N In 1 Copies

    Making copies Color adjust Make sure you are in Copy mode You can change the default setting for color Load your document. saturation. To change the default setting follow the steps Use the dial pad to enter the number of below: copies (up to 99).
  • Page 84: Tray Selection

    Chapter 12 Tray selection If you are copying from the ADF: Insert your document face up in the direction You can change the tray use only for the next shown below: copy. 2 in 1 (P) Make sure you are in Copy mode Load your document.
  • Page 85: Out Of Memory Message

    Making copies Out of memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start or Color Start to copy the pages scanned so far, or to press Stop/Exit to cancel the...
  • Page 86 Chapter 12...
  • Page 87: Section Iv Direct Printing

    Section IV Direct printing Printing photos from a digital camera Printing data from a USB flash memory drive...
  • Page 88: Printing Photos From A Digital Camera

    Using PictBridge Setting your digital camera Make sure your camera is in PictBridge mode. The following PictBridge settings may Your Brother machine supports the be available from the LCD of your PictBridge PictBridge standard, allowing you to connect compatible camera.
  • Page 89: Printing Images

    Printing photos from a digital camera Printing images Press Menu, 5, 3. USB Direct I/F 3.PictBridge Make sure that your camera is turned off. Connect your camera to the USB To set the PictBridge settings, press a or direct interface (1) on the front of the b to choose 1.Paper Size, machine using a suitable USB cable.
  • Page 90: Dpof Printing

    Chapter 13 Connecting a camera CAUTION as a storage device To prevent damage to your machine, DO NOT connect any device other than a digital Even if your camera is not in PictBridge camera or USB flash memory drive to the mode, or does not support PictBridge, you USB direct interface.
  • Page 91: Understanding The Error Messages

    Printing photos from a digital camera Understanding the error messages Once you are familiar with the types of errors that can occur while you are using the USB direct interface, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with files that are too large for the machine's memory.
  • Page 92: Printing Data From A Usb Flash Memory Drive

    Printer (1) and check the Print to file JPEG box (2). Exif + JPEG Click Print. PRN (created by MFC-9440CN or MFC-9450CDN driver) TIFF (scanned by all MFC or DCP Brother models) ® PostScript 3 ™ (created by the MFC-9440CN or MFC-9450CDN BRScript3 printer driver) The data including JBIG2 image file, JPEG2000 image file and layered files are not supported.
  • Page 93: Printing Data Directly From The Usb Flash Memory Drive

    Printing data from a USB flash memory drive Printing data directly Note from the USB flash • If you want to print an index of the files, choose Index Print, and then press memory drive OK. Press Mono Start or Color Start to print the data.
  • Page 94: Understanding The Error Messages

    Chapter 14 Understanding the Press Mono Start or Color Start if you have finished. error messages Press the dial pad key to enter the number of copies you want. Once you are familiar with the types of errors Press OK. that can occur while you are using the USB direct interface, you can easily identify and Copies...
  • Page 95: Section V Software

    Section V Software Software and network features...
  • Page 96: Software And Network Features

    For Macintosh See Accessing the User’s Guides on page 3. ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. How to read HTML Double-click the Documentation icon. User’s Guides Double-click your language folder, and then double-click the top page file.
  • Page 97 Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...
  • Page 98: Safety And Legal

    DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply. Avoid sources of interference, such as speakers or the base units of non-Brother cordless telephones.
  • Page 99: Important Information

    Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. If any cables become damaged, disconnect your machine, and contact your Brother dealer. DO NOT place any objects on the machine, or obstruct the air vents.
  • Page 100 WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 101 Safety and legal To prevent injuries, DO NOT put your fingers in the area shown in the illustrations. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
  • Page 102: Iec60825-1+A2:2001 Specification

    IEC60825-1+A2:2001 Specification This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
  • Page 103: Important Information

    Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. 16 Unplug this product from the wall outlet and refer servicing to Authorised Service Personnel under the following conditions: If the power cord is damaged or frayed.
  • Page 104 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...
  • Page 105: Legal Limitations For Copying

    Safety and legal Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.
  • Page 106: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S.
  • Page 107: B Options

    When an optional tray is installed, the machine can hold up to 800 sheets of plain paper. If you want to buy an optional lower tray unit, contact your Brother dealer. Installing the optional paper tray Plug the machine’s power cord back into...
  • Page 108: Memory Board

    ® Memory board For Windows users: Go to Start > Control Panel > Printers and Faxes. Right-click on your printer This machine has 64 MB of standard memory icon and choose Properties. Choose and one slot for optional memory expansion. the Accessories tab and click Auto You can expand the memory up to 576 MB by Detect.
  • Page 109: Installing Extra Memory

    Options Hold the DIMM by the edges and align Note the notches in the DIMM with the • There might be some SO-DIMMs that will protrusions in the slot. Insert the DIMM not work with the machine. diagonally (1), then tilt it toward the interface board until it clicks into •...
  • Page 110: Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 111: Sending Faxes

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 112: Menu Access Difficulties

    ® ® (For Windows XP and Windows Server 2003) Click the Start button and select Printers and Faxes. Right-click Brother MFC-9440CN Printer. Make sure that Use Printer Offline is unchecked. ® (For Windows 2000) Click the Start button and select Settings and then Printers. Right-click Brother MFC-9440CN Printer.
  • Page 113 Data LED turns on. Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In ® ® scanning. Presto! PageManager , click File, Select source and choose TW-Brother MFC-XXXX.
  • Page 114: Print Quality Difficulties

    Print quality difficulties Difficulties Suggestions Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the media type you are using.
  • Page 115 To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below: 1. In Description of service: - Enter any description, for example “Brother PC Fax receiving” 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
  • Page 116 Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Name: Enter any description, for example “Brother PC Fax”. 2. In Port number: Enter “54926”. 3. Make sure UDP is selected. Then click OK.
  • Page 117: Improving The Print Quality

    Troubleshooting and routine maintenance Improving the print quality If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
  • Page 118 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 160.) The fuser unit may have a smudge mark. Call Brother or your dealer for service. Colored lines across the page One of the toner cartridges may be damaged.
  • Page 119 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Colored spots at 75 mm Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to appear on printed documents.
  • Page 120 Examples of poor print Recommendation quality Ghost Make sure that you use paper that meets our specifications. Rough- surfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 9.) Make sure that you choose the correct media type in the printer driver ’...
  • Page 121 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Color misregistration Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 160.) Make sure that the belt unit is installed properly. (See Replacing the ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 122 Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 160.) Make sure that the fuser unit is installed properly. If the problem continues, call your Brother dealer. Insufficient gloss Check the paper type and quality. (See Acceptable paper and other...
  • Page 123 Guide on the CD-ROM.) Make sure that the release lever of the fuser unit is in the closed position. If the problem continues, call your Brother dealer. Poor fixing when printed on ’ Choose Thick paper mode in the printer driver or in the machine thick paper Paper Type menu setting.
  • Page 124 Examples of poor print Recommendation quality Curled or wave Make sure that you choose the correct media type in the printer driver ’ or in the machine s Paper Type menu setting. (See Acceptable paper and other media on page 9 and Basic tab in the Software User’s Guide on the CD-ROM.) Check the paper type and quality.
  • Page 125 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Envelope creases Open the back cover. Pull down the two grey levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below.
  • Page 126 Examples of poor print Recommendation quality White lines or ribbing down the Choose Plain Paper mode in the printer driver and re-send the print page on duplex print job. If the problem is not solved after printing a few pages, follow these steps: ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 127 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Toner scatter or toner stain on CAUTION the edge of duplex pages We recommend that you place the drum unit and toner cartridges on a ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. clean, flat surface with a piece of disposable paper underneath them in ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 128: Setting Dial Tone Detection

    Setting dial tone detection Telephone line interference When you send a fax automatically, by If you are having difficulty sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the telephone line, you can reduce the fax number.
  • Page 129: Error And Maintenance Messages

    167.) Put in a waste toner box. (See Replacing the waste toner box on page 172.) If the problem continues, call your Brother dealer. The toner cartridge is not installed Pull out the drum unit, take out the toner Cartridge Error properly.
  • Page 130 Error Message Cause Action Poor telephone line quality Try sending the fax again or try connecting the Comm.Error caused a communication error. machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Connection Fail You tried to poll a fax machine Check the other fax machine’s polling setup.
  • Page 131 The fuser unit is too hot. stored in the memory. (See Checking if the machine has faxes in its memory on page 124.) It is time to replace the fuser unit. Call your Brother dealer to purchase the fuser Fuser Unit End unit.
  • Page 132 155.) Turn off the machine’s power switch. Wait a few seconds, then turn it on again. If the problem continues, call your Brother dealer. Rename the File There is already a file on the USB Change the file name of the file on the USB flash flash memory drive with the same memory drive or the file you are trying to save.
  • Page 133 Troubleshooting and routine maintenance Error Message Cause Action The machine has a mechanical Turn off the machine's power switch and then Scan Unable XX problem. turn it on again. If the error message continues (XX =Error Code) leave the machine for several minutes before you try it again.
  • Page 134: Checking If The Machine Has Faxes In Its Memory

    Checking if the machine has Transferring faxes to your PC faxes in its memory You can move the faxes from your machine’s memory to your PC. If the LCD shows an error message then you can check to see if there are faxes in the If you have followed a and b in machine’s memory.
  • Page 135: Document Jams

    Troubleshooting and routine maintenance Document is jammed under the Note document cover If there is an error message on the machine’s LCD after the faxes have been Take out any paper from the ADF that is sent, disconnect the machine from the not jammed.
  • Page 136: Paper Jams

    Paper jams Remove any jammed paper from in and around the MP tray. To clear paper jams, please follow the steps in this section. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 137 Troubleshooting and routine maintenance Paper is jammed in Paper Tray 1 or Make sure the paper is below the maximum paper mark. While pressing Tray 2 the green paper-guides release lever, If the LCD shows Jam Tray 1 or slide the paper guides to fit the paper Jam Tray 2, follow these steps.
  • Page 138 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops.
  • Page 139 Troubleshooting and routine maintenance Release the grey lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit up and pull the drum Make sure that you use the drum unit unit completely out of the machine using handles when carrying it.
  • Page 140 The jammed paper may be pulled out Put the drum unit back in the machine as with the toner cartridge and drum unit follows. assembly, or this may release the paper Make sure that the grey lock so you can pull it out of the paper tray lever (1) is in the up position and opening.
  • Page 141 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
  • Page 142 Paper is jammed at the back of the Hold the green handle of the drum unit. Lift the drum unit up and then pull it out machine until it stops. If the LCD shows Jam Rear, follow these steps: Jam Rear Press the cover release lever to open the front cover.
  • Page 143 Troubleshooting and routine maintenance Pull down the two green levers, one on Using both hands, gently pull the the left-hand-side and one on the jammed paper out of the fuser unit. right-hand-side, as shown in the illustration below, and then fold down the fuser cover (1).
  • Page 144: (Mfc-9450Cdn Only)

    Put the drum unit and toner cartridge Paper is jammed underneath Paper assembly back in the machine. Tray 1 or in the fuser unit (MFC-9450CDN only) If the LCD shows Jam Duplex, follow these steps: Jam Duplex Pull the paper tray completely out of the machine and check inside the machine.
  • Page 145 Troubleshooting and routine maintenance If the paper is not caught in the paper Pull out the jammed paper slowly. tray, open the back cover. Reset the gray lever on the left hand Push the gray lever on the left hand side (1) back to the original position.
  • Page 146: Routine Maintenance

    Routine maintenance Clean the outside of the machine as follows: Turn off the machine’s power switch. CAUTION Unplug the telephone line cord first, and then unplug the power cord from the The drum unit contains toner, so handle it electrical socket. carefully.
  • Page 147: Cleaning The Scanner

    Troubleshooting and routine maintenance Wipe the inside of the paper tray with a In the ADF unit, clean the white bar (1) dry, lint-free cloth to remove dust. and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with a non-flammable glass cleaner.
  • Page 148: Cleaning The Laser Scanner Windows

    Cleaning the laser scanner Hold the green handle of the drum unit. Lift the drum unit up and then pull it out windows until it stops. CAUTION DO NOT use isopropyl alcohol to clean the laser scanner windows. DO NOT touch the laser scanner windows with your fingers.
  • Page 149 Troubleshooting and routine maintenance Release the grey lock lever (1) that is on HOT SURFACE the left side of the machine. Lift the front of the drum unit and pull the drum unit After you have just used the machine, some completely out of the machine using the internal parts of the machine will be green handles on the drum unit.
  • Page 150 Put the drum unit back in the machine as follows. To prevent damage to the machine from static electricity, DO NOT touch the Make sure that the grey lock electrodes shown in the illustration. lever (1) is in the up position and put the drum unit in the machine.
  • Page 151 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
  • Page 152: Cleaning The Corona Wires

    Cleaning the corona wires Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. If you have print quality problems, clean the corona wires as follows: Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.
  • Page 153 Troubleshooting and routine maintenance Unclip and fold back the white corona CAUTION wire cover (1). We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. DO NOT put a toner cartridges into a fire.
  • Page 154 Clean the corona wire inside the drum Holding the toner cartridges by their unit by gently sliding the green tab from colored handles, insert them one by one left to right and right to left several times. back into the drum unit as shown. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down...
  • Page 155: Cleaning The Drum Unit

    Troubleshooting and routine maintenance Cleaning the drum unit Push the drum unit in until it stops. If you have print quality problems caused by repeating marks on the page, clean the drum unit as follows. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 156 Pull out the MP tray (1) and unfold the Press Stop/Exit so that the machine MP tray support flap (2). returns to the Ready state. Try to print again. If this problem still remains, repeat steps c to h several times. If the problem still remains after repeating step c to h several times, go to step j.
  • Page 157 Troubleshooting and routine maintenance Hold the green handle of the drum unit. CAUTION Lift the drum unit up and then pull it out until it stops. We recommend that you place the drum unit and toner cartridges separately on a clean, flat surface with a piece of disposable paper underneath them in case you accidentally spill or scatter toner.
  • Page 158 Release the grey lock lever (1) that is on Using their colored handles to lift them the left side of the machine. Lift the front out, remove all four toner cartridges of the drum unit and pull the drum unit from the drum unit.
  • Page 159 Troubleshooting and routine maintenance While holding both hands, turn the drum unit upside down and place on a piece of To avoid print quality problems, DO NOT disposable paper or cloth. Make sure touch the shaded parts shown in the that the drum unit gears (1) are on your illustrations.
  • Page 160 Turn the drum unit gear on the drum that Turn the drum unit gear toward you by matches that mark (for example, for a hand to return it to the home position. cyan mark, turn the drum for cyan). You The home position of each drum can be should see the mark eventually on the identified by matching the number on...
  • Page 161 Troubleshooting and routine maintenance Holding the toner cartridges by their Put the drum unit back in the machine as colored handles, insert them one by one follows. back into the drum unit as shown. Make Make sure that the grey lock sure that you match the toner cartridge lever (1) is in the up position and color to the same color label on the drum...
  • Page 162 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine. Reconnect all cables and telephone line cord.
  • Page 163: Replacing The Consumable Items

    Troubleshooting and routine maintenance Replacing the consumable items When the time comes to replace consumable items, the following messages will appear on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item Approximate life How to replace...
  • Page 164 Belt unit See Replacing the belt BU-100CL Change Belt Unit 50,000 pages unit on page 167. Fuser unit Call your Brother dealer to — Fuser Unit End 80,000 pages purchase the fuser unit. Laser unit Call your Brother dealer to —...
  • Page 165: Replacing A Toner Cartridge

    Troubleshooting and routine maintenance Replacing a toner cartridge Toner life end message When the following message appears on the Order Numbers: LCD, you need to replace the toner cartridge. The second line of the LCD indicates which Toner Cartridge Standard: color you need to replace.
  • Page 166 Turn off the machine’s power switch. Hold the green handle of the drum unit. Press the front cover release button and Lift the drum unit up and then pull it out then open the front cover. until it stops. Hold the handle of the toner cartridge and pull it out of the drum unit.
  • Page 167 To avoid print quality problems, DO NOT of the use of toner or toner cartridges other touch the shaded parts shown in the than genuine Brother products due to the illustrations. incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
  • Page 168 Clean the corona wire inside the CAUTION drum unit by gently sliding the green tab from left to right and right DO NOT use flammable substances near to left several times. the machine. DO NOT use any type of spray to clean the inside or outside of the CAUTION machine.
  • Page 169 Troubleshooting and routine maintenance Unpack the new toner cartridge. Hold Holding the toner cartridges by their the cartridge with both hands and gently colored handles, insert them one by one shake it five or six times to spread the back into the drum unit as shown. Make toner evenly inside the cartridge.
  • Page 170: Replacing The Drum Unit

    Replacing the drum unit Push the drum unit in until it stops. Order Number: DR-170CL Drum end soon message Drum End Soon The machine uses a drum unit to create print images on paper. If the LCD shows Drum End Soon, the drum unit is near the end of its life and it is time to buy a new one.
  • Page 171 Troubleshooting and routine maintenance Turn off the machine’s power switch. Note Press the front cover release button and The drum unit is a consumable item, and then open the front cover. it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per...
  • Page 172 Hold the green handle of the drum unit. CAUTION Lift the drum unit up and then pull it out until it stops. We recommend that you place the drum unit and toner cartridges separately on a clean, flat surface with a piece of disposable paper underneath them in case you accidentally spill or scatter toner.
  • Page 173 Troubleshooting and routine maintenance Release the grey lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit To prevent damage to the machine from completely out of the machine using the static electricity, DO NOT touch the green handles on the drum unit.
  • Page 174 Unpack the new drum unit and remove the protective cover. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Using their colored handles to lift them out, remove all four toner cartridges from the drum unit.
  • Page 175 Troubleshooting and routine maintenance Holding the toner cartridges by their Put the drum unit back in the machine as colored handles, insert them one by one follows. back into the drum unit as shown. Make Make sure that the grey lock sure that you match the toner cartridge lever (1) is in the up position and color to the same color label on the drum...
  • Page 176 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine. When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following...
  • Page 177: Replacing The Belt Unit

    Troubleshooting and routine maintenance Press Menu, 8, 4. Replacing the belt unit Only the parts counters that need to be Turn off the machine’s power switch. reset appear in the menu. Press the front cover release button and Machine Info. then open the front cover.
  • Page 178 Hold the green handle of the drum unit. Release the grey lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
  • Page 179 Troubleshooting and routine maintenance Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. Make sure that you use the drum unit handles when carrying it. DO NOT hold the sides of the drum unit.
  • Page 180 Unpack the new belt unit, and remove Put the drum unit back in the machine as the protective cover and paper. follows. Make sure that the grey lock lever (1) is in the up position and put the drum unit in the machine. Push down the grey lock lever (1).
  • Page 181 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
  • Page 182: Replacing The Waste Toner Box

    Press Menu, 8, 4. Replacing the waste toner box Only the parts counters that need to be reset appear in the menu. WARNING Machine Info. DO NOT put the waste toner box into a fire. 4.Reset Menu It could explode. Press a or b to choose Belt Unit.
  • Page 183 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the grey lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
  • Page 184 Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. Make sure that you use the drum unit handles when carrying it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a flat surface protected by a piece of disposable paper or cloth in case of toner...
  • Page 185 Troubleshooting and routine maintenance Remove the waste toner box from the Put the belt unit back in the machine. machine using the green handle. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place.
  • Page 186 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the grey lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
  • Page 187: Packing And Shipping The Machine

    Troubleshooting and routine maintenance Packing and shipping Push the drum unit in until it stops. the machine If for any reason you must move or ship your machine, carefully re-pack the machine in the original packing material to avoid any damage during transport.
  • Page 188: Repacking The Machine

    Repacking the machine Make sure that you have the following parts for repacking: Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord from the AC power outlet. Press the front cover release button and then open the front cover.
  • Page 189 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the grey lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
  • Page 190 Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case of you accidentally spill or scatter toner.
  • Page 191 Troubleshooting and routine maintenance Remove the waste toner box from the Insert the original orange packing machine using the green handle and material for locking the belt unit as place it into the plastic bag included in shown in the illustration. the carton.
  • Page 192 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the grey lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
  • Page 193 Troubleshooting and routine maintenance Push the drum unit back in until it Two people should place the machine stops. into the plastic bag and put the machine on the styrofoam pieces (1) in the lower carton (2). Put the upper carton (3) over the machine and the lower carton.
  • Page 194 Put the two styrofoam pieces for the Put the four joints (1) into the holes of toner cartridges on the top of the the carton using steps A and B as shown machine. Match the right side of the below. machine to the “R”...
  • Page 195: Machine Information

    Troubleshooting and routine maintenance Machine information Checking the remaining life of parts Checking the serial number You can view the remaining life of these parts on the LCD. You can see the machine’s serial number on the LCD. Press Menu, 8, 3. Machine Info.
  • Page 196: Menu And Features

    Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
  • Page 197: How To Access The Menu Mode

    Menu and features How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu.
  • Page 198: Menu Table

    Menu table The factory settings are shown in bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.General 1.Mode Timer 0 Sec Fax mode.
  • Page 199 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the paper 1.General 3.Paper Size 2.Tray#1 in the paper tray. Setup (continued) Letter (continued) Legal Executive Folio Sets the size of the paper 3.Tray#2 in the optional paper (This menu only Letter tray #2.
  • Page 200 Main Menu Submenu Menu Selections Options Descriptions Page Selects the tray that will 1.General 6.Tray Use 1.Copy Tray#1 Only be used for Copy mode. Setup Tray#2 Only (continued) MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.) Selects the tray that will 2.Fax...
  • Page 201 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 1.Setup Receive Sets the number of rings 2.Fax 1.Ring Delay (00-10) before the machine (In Fax mode answers in Fax Only or only) Fax/Tel mode. Sets the pseudo/double- 2.F/T Ring Time 20 Secs ring time in Fax/Tel mode.
  • Page 202 Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time of day in 24 2.Fax 2.Setup Send 3.Delayed Fax hour format that the (continued) (In Fax mode (B&W only) delayed faxes will be sent. only) (continued) Combines delayed faxes 4.Batch TX going to the same fax (B&W only)
  • Page 203 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets initial setup for 2.Fax 4 . R e p o r t 1.Transmission Transmission Verification S e t t i n g On+Image (continued) Report and Fax Journal. Off* Off+Image Sets the interval for...
  • Page 204 Main Menu Submenu Menu Selections Options Descriptions Page — You can choose the Copy 3.Copy 1.Quality Auto* resolution for your type of Text document. Photo — Adjusts the brightness for b -nnnno+ a 2.Brightness copies. b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a —...
  • Page 205 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the emulation 4.Printer 1.Emulation Auto* mode. Software HP LaserJet User’s Guide on BR-Script 3 2.Print Options 1.Internal Font — Prints a list of the CD-ROM. machine’s internal fonts. 2.Configuration —...
  • Page 206 Main Menu Submenu Menu Selections Options Descriptions Page 5.USB Direct Sets the paper size when 1.Direct Print 1.Paper Size printing directly from the Letter USB flash memory drive. Legal Executive Folio Sets the media type when 2.Media Type Plain* printing directly from the Plain(Thick) USB flash memory drive.
  • Page 207 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 5.USB Direct 2.Scan to USB Sets the resolution to 1.Resolution Color 150 dpi* send the scanned data to Software Color 300 dpi USB flash memory drive. User’s (continued) Color 600 dpi Guide on B&W 200 dpi CD-ROM.
  • Page 208 Main Menu Submenu Menu Selections Options Descriptions Page 4.Fax Journal — — Lists information about 6. P rin t your last 200 incoming Rep ort s and outgoing faxes. (continued) (TX means Transmit. RX means Receive.) 5.User Settings — — Lists your settings.
  • Page 209 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the Ethernet link 7.LAN 2.Ethernet Auto* mode. Network (continued) 100B-FD User’s Guide on 100B-HD 10B-FD CD-ROM. 10B-HD 3.Scan to FTP — Sets the resolution to Color 150 dpi* send the scanned data via Color 300 dpi the FTP server.
  • Page 210 Main Menu Submenu Menu Selections Options Descriptions Page 1.Receive Mode — Chooses the receive 0.Initial Fax Only* mode that best suits your Setup Fax/Tel needs. External TAD Manual — — Puts the date and time on 2.Date&Time the LCD and in headings Quick of faxes you send.
  • Page 211: Entering Text

    Menu and features Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
  • Page 212 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
  • Page 213: Specifications

    Power Source 220 - 240V 50/60Hz Power Consumption Peak: Average 1200 W Copying: Average 495 W Sleep: Average 28 W Standby: Average 95 W Dimensions 482 mm 432 mm 487 mm Weight Without Drum/Toner Unit: 28.3 kg (MFC-9440CN) 28.9 kg (MFC-9450CDN)
  • Page 214 Noise level Sound power Operating (Copying): L d = 6.9 Bell Standby: d = 4.4 Bell Sound pressure Operating (Copying): LpAm = 54.5 dBA Standby: LpAm = 30 dBA Temperature Operating: 10 to 32.5°C Storage: 5 to 35°C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation)
  • Page 215: Print Media

    Specifications Print media Paper Input Paper Tray Paper Type: Plain paper or Recycled paper Paper Size: Letter, A4, B5, A5, B6, A6, Executive, Legal and Folio. Paper Weight: 60 to 105 g/m Maximum paper tray capacity: Up to 250 sheets of 80 g/m plain paper Multi-purpose tray (MP tray) Paper Type:...
  • Page 216: Fax

    /400 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1 ’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1 ’ (a typical business letter, Standard resolution, JBIG code). Specifications...
  • Page 217: Copy

    Specifications Copy Color/Monochrome Yes/Yes Document Size ADF Width: 148 to 215.9 mm (5.8 to 8.5 in.) ADF Height: 148 to 355.6 mm (5.8 to 14 in.) Scanner Glass Width: Max. 215.9 mm (8.5 in.) Scanner Glass Height: Max. 297 mm (11.7 in.) Copy Width: Max.
  • Page 218: Scan

    ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows XP/Windows Vista™ (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) When using the scanner glass When using the ADF...
  • Page 219: Print

    First Print Out Time Less than 16 seconds (Black) Less than 17 seconds (Color) For the latest driver updates, visit http://solutions.brother.com. The printing speed may change depending on the type of document you print. From the standard paper tray and optional paper tray.
  • Page 220: Direct Print Feature

    Direct print feature Compatibility PDF version 1.6 , JPEG, Exif + JPEG, PRN (created by MFC-9440CN or MFC-9450CDN printer driver), TIFF (scanned by all ® Brother MFC or DCP models), PostScript 3 ™ (created by MFC-9440CN or MFC-9450CDN BR Script3 printer driver)
  • Page 221: Computer Requirements

    PowerPC G3 Scanning 350MHz For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only. For the latest driver updates, visit http://solutions.brother.com.
  • Page 222: Consumable Items

    When printing on Letter or A4 size paper at 5% print coverage for CMYK each Note Brother does not recommend the use of consumables other than genuine Brother consumables. Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
  • Page 223: Ethernet Wired Network

    Client computers with a web browser supporting Java™ ® PC Fax Send for Mac ® Only printing for Windows Server 2003 ® Mac OS X 10.2.4 or greater (For the latest driver updates, visit http://solutions.brother.com) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com...
  • Page 224: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
  • Page 225 Grey scale F/T Ring Time The shades of grey available for copying The length of time that the Brother and faxing photographs. machine pseudo/double-rings (when the Group number Receive Mode setting is Fax/Tel) to notify A combination of One-Touch and Speed- you to pick up a voice call that it answered.
  • Page 226 One-Touch Remote Access Code Keys on the machine’s control panel Your own four-digit code (– – –l) that where you can store numbers for easy allows you to call and access your dialling. You can store a second number machine from a remote location. on each key if you press Shift and the Remote Retrieval Access One-Touch key together.
  • Page 227 Glossary Tone A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. User Settings List A printed report that shows the current settings of the machine.
  • Page 228: Index

    Index Copy brightness ..........72 color adjust ........... 73 ADF (automatic document feeder) ...30 contrast ........... 68 using .............18 Enlarge/Reduce key ......69 Answering machine (TAD) enter copy mode ........68 connecting ..........44 ® ® keys ............69 Apple Macintosh multiple ..........
  • Page 229 replacing ..........160 ring delay, setting ......41 Dual access ..........35 sequential polling ......61 Duplex (2-sided) telephone line interference ....118 troubleshooting ........134 sending ........... 20 broadcasting ........31 canceling from memory ..... 37 contrast ..........34 Enlarge/Reduce key .........69 delayed batch ........
  • Page 230 scanning See Software User’s Guide on the CD-ROM Labels ......... 10 LCD (liquid crystal display) ....6 contrast ..........24 Help List ..........65 One-touch changing ..........51 setting up ..........50 using ............. 48 Machine information Options ............ 97 checking remaining life of parts ..185 Out of Memory message page counters ........185 ........38...
  • Page 231 Printing User Settings ........65 See Software User’s Guide on the Resolution CD-ROM copy ............ 207 Programming your machine ....186 fax (standard, fine, superfine, photo) ......35 print ............ 209 scan ............ 208 Quality (copying) ........69 setting for next fax ........ 35 Quick-dial ..........50 Resolution key .........
  • Page 232 Toner save ..........24 Tray selection ...........74 Tray use, setting copy ............21 fax ............22 print ............22 Troubleshooting ........100 document jam ........125 if you are having difficulty copy quality ........102 incoming calls ........101 network ..........104 paper handling .........103 print quality ......104 printing ........
  • Page 233 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchsed in their own countries.

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Mfc-9450cdn 

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