Cleaning The Printhead; Cleaning The Platen Roller - Intermec PB21 User Manual

Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31

Cleaning the Printhead

Cleaning the Platen Roller

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Clean the printhead every five rolls of media to prolong the life of the
printhead and ensures that you maintain high print quality.
Clean the printhead with the Intermec cleaning swab (P/N AE26034).
The cleaning swab is shipped with the printer and can also be
purchased separately from www.intermec.com.
Note: The Intermec cleaning swab is the recommended method for
cleaning the printhead and platen roller. Using other methods for
cleaning may damage the printer.
To clean the printhead
1 Open the media cover.
2 Remove the media and ribbon.
3 Use the cleaning swab to dissolve any contamination on the line of
heat-emitting objects at the front/bottom of the printhead.
4 Wait 30 seconds and carefully rub off any contamination.
5 Repeat Steps 4 and 5 if necessary.
6 Allow the printhead to dry for a minute or more before loading a
new supply of media and ribbon.
Regular cleaning of the platen roller every five rolls of media prolongs
the life of the printhead and ensures that you maintain high print
quality.
Clean the printhead with the cleaning swab provided by Intermec
(P/N AE26034). The cleaning swab is shipped with the printer and
can also be purchased separately from www.intermec.com.
Note: The cleaning swab is the recommended method for cleaning the
printhead and platen roller. Using other methods for cleaning may
damage the printer.
To clean the platen roller
• Rotate the platen roller and clean it thoroughly with the Intermec
cleaning swab.
PB21 and PB31 Mobile Receipt Printer User's Guide