Motorola DCT5100 User Manual page 44

High definition cable receiver
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Problem
There is no video
on the TV screen
There are no
graphics, closed
captions, or
program guides
appearing on the
TV screen
Possible Solution
Verify that the TV is powered on and set to the
appropriate input source for the DCT5100.
Verify that the DCT5100 is powered on and tuned to an
authorized cable channel.
Verify that the coaxial cable feed is firmly connected to
the DCT5100 and the wall jack.
The DCT5100 DVI output may not yet be enabled. Use
the component video (Y Pb Pr) output instead.
If the DCT5100 video output is connected to a home
theater unit, verify that the home theater unit is powered
on and set to the appropriate input source.
Not all HDTVs can display every output format (1080i,
720p, 480p, or 480i) available on the DCT5100. Enter
the User Settings menu and cycle through the available
output formats until a picture displays on the TV.
Verify that all video cables between the DCT5100 and
the TV are firmly connected.
The DCT5100 cannot generate graphics on all video
outputs at all times. If the DCT5100 is set to 1080i, 720p,
or 480p output format, graphics are only available on the
high definition video outputs (DVI and component video).
If the DCT5100 is set to 480i, graphics are available on
all video outputs.
If the DCT5100 is connected to a standard definition
(SD) TV, verify that the DCT5100 is configured to use
the 480i output mode.
Verify that closed captions on the DCT5100 have been
enabled in the User Settings menu.
37
DCT5100 User Guide

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