Plantronics Savi W740 Faq

Q. What do I do when I get Battery Low Level warning?
A. First, check your battery level - two way to check your battery level:
1) Check the status using the system Tray Icon on your PC - With Plantronics software installed, a headset
icon will displaying battery status. A warning will be issued if your headset's battery is low.
2) Check the status using the Base - When the system is idle, short press the base subscription button once
to get feedback on the headset battery level. The computer, mobile and desk phone button LED's will light
up, indicating your headset battery level.
Q. How do I fix the echo in my Plantronics W740 wireless headset?
A. Wireless Headset echo is very common and it's a simple adjustment fix. Depending on your telephone's
original volume, you will need to fine tune your wireless headset. with any one of the following steps:
1) For most telephones the correct setting is position 3 ( you can try other settings if still doesn't work)
2) If the audio level is too low, increase the headset volume. If your speaking volume is too low for your
listener, adjust the position of the headset to make sure the microphone is as close as possible to your
mouth.
3) On the Plantronics W740 Savi base, lower the speaking and/or listening volume to a level where it no
longer echo's.
4) Adjust the configuration switch on the base until a dial tone is heard. The default A works for most
phones.
Q. I don't hear a dial tone in my Plantronics Savi W740?
A. If you don't hear a dial-tone, try any of these following adjustments:
Make sure your headset is fully charged (charge your new headset overnight before using)
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Make sure your headset is subscribed to the base if you have spare or new headset.
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On the base of the W740, Press the base desk phone button (see below):
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Plantronics Savi W740 FAQ