Page 1 C950 Series User's Guide May 2013 www.lexmark.com Machine type(s): 5058 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Learning about the printer................8 Thank you for choosing this printer!......................8 Finding information about the printer......................8 Selecting a location for the printer......................9 Printer configurations..........................11 Using the printer control panel.......................14 Understanding the home screen..............15 Understanding the home screen......................15 Using the touch-screen buttons......................16 Setting up and using the home screen applications........18 Accessing the Embedded Web Server.....................18...
Page 3 Contents Minimizing your printer's environmental impact........56 Saving paper and toner...........................56 Saving energy............................57 Recycling..............................60 Loading paper and specialty media............61 Setting the paper size and type.......................61 Configuring Universal paper settings......................61 Loading the standard or optional 520‑sheet tray...................61 Loading the optional 850‑ and 1,150‑sheet trays...................64 Loading the 2000‑sheet high‑capacity feeder..................67 Loading the multipurpose feeder......................69 Linking and unlinking trays........................72...
Page 4 Contents Securing the hard disk and other installed memory........154 Statement of Volatility..........................154 Erasing volatile memory........................154 Erasing non‑volatile memory........................155 Erasing printer hard disk memory......................155 Configuring printer hard disk encryption....................156 Maintaining the printer................157 Cleaning the exterior of the printer......................157 Cleaning the printhead lenses.......................157 Emptying the hole punch box........................161 Storing supplies.............................163 Checking the status of parts and supplies.....................163...
Page 5 Contents 455 staple jam............................210 Troubleshooting..................213 Solving basic printer problems......................213 Understanding printer messages......................213 Solving printing problems........................227 Solving home screen applications problems..................230 Solving option problems........................233 Solving paper feed problems.........................236 Solving print quality problems......................237 Solving color quality problems......................248 Embedded Web Server does not open....................251 Contacting customer support........................252 Notices.....................253 Product information..........................253...
Page 6: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
Page 7 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 8: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
Page 9: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 10 Learning about the printer Right side 307.34 mm (12.1 in.) Front 444.5 mm (17.5 in.) Left side 374.65 mm (14.75 in.) Rear 100 mm (3.9 in.) 152.4 mm (6 in.)
Page 11: Printer Configurations
Learning about the printer Printer configurations Basic model Printer control panel Exit tray 2 Note: Exit tray 2 is supported in any configuration except when a finisher is installed. Standard exit bin Front door Standard 520‑sheet tray Multipurpose feeder...
Page 12: Configured Models
Learning about the printer Configured models You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher bin can also be added. Optional 520‑sheet tray Optional 520‑sheet trays Optional 520‑sheet tray 2,000‑sheet tandem‑tray module •...
Page 13: Fully Configured Model
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 14: Using The Printer Control Panel
Learning about the printer Using the printer control panel PQRS WXYZ Display View printing options as well as status and error messages. Home Navigate back to the home screen. Keypad Enter numbers, letters, or symbols. Sleep button Enable Sleep Mode or Hibernate Mode. •...
Page 15: Understanding The Home Screen
Understanding the home screen Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Page 16: Using The Touch-Screen Buttons
Understanding the home screen This may also appear on the home screen: Touch Search Held Jobs Search current held jobs. Features Feature Description Attendance message alert If an attendance message affects a function, then this icon appears and the red indicator light blinks.
Page 17 Understanding the home screen Touch Delete folder Delete the file you selected. Left arrow Scroll to the left. Right arrow Scroll to the right. Right scroll increase Scroll to another value in increasing order. Left scroll decrease Scroll to another value in decreasing order. Down arrow Scroll down.
Page 18: Setting Up And Using The Home Screen Applications
• There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com. Or, contact the place where you purchased the printer. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
Page 19: Activating The Home Screen Applications
Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at http://support.lexmark.com. Using Background and Idle Screen...
Page 20: Understanding Eco-Settings
Setting up and using the home screen applications Understanding Eco‑Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Understanding Showroom Icon Description The application lets you create and display a customized slide show on the touch screen of your printer. You can load images either from a flash drive or through the printer Embedded Web Server.
Page 21: Exporting And Importing A Configuration
Setting up and using the home screen applications Exporting and importing a configuration You can export configuration settings into a text file, and then import it to apply the settings to other printers. Exporting a configuration to a file Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen.
Page 22: Additional Printer Setup
Additional printer setup Additional printer setup Turning on the printer Open the front door. Press the printer power switch. Close the front door.
Page 23: Installing Internal Options
Fonts • Firmware cards – Bar Code – PrintCryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS‑232‑C Serial ISP – Parallel 1284‑B ISP – MarkNet N8250 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 24 Additional printer setup Note: This task requires a flathead screwdriver. Turn the screws counterclockwise to loosen them. Pull the system board forward to remove it. Use the following illustration to locate the appropriate connectors. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Page 25: Installing A Memory Card
Additional printer setup ISP connector Firmware and flash memory card connectors Memory card connectors Push the system board back into place. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 26 Additional printer setup On the system board, open the memory card connector latches. Align the notch on the memory card to the ridge on the connector. Notch Ridge...
Page 27: Installing A Flash Memory Or Firmware Card
Additional printer setup Push the memory card into the connector until it clicks into place. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Page 28: Installing An Internal Solutions Port
Be careful not to damage the connectors. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 29 Additional printer setup Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board. For more information, see “Accessing the system board” on page Remove the printer hard disk.
Page 30 Additional printer setup Use the provided screw to attach the ISP solution to the system board cage. Connect the ISP solution interface cable into the receptacle of the system board.
Page 31: Installing A Printer Hard Disk
Additional printer setup Firmly connect the ISP solution to the system board cage using two screws. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 32 Additional printer setup Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: Using a flathead screwdriver, loosen the screws. Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
Page 33 Additional printer setup Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place. Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color‑coded.
Page 34 Additional printer setup To install a printer hard disk directly on the system board: Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place. Use the two provided screws to attach the printer hard disk mounting bracket.
Page 35: Removing A Printer Hard Disk
Additional printer setup Removing a printer hard disk Note: This task requires a flathead screwdriver.
Page 36 Additional printer setup Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board. For more information, see “Accessing the system board” on page Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
Page 37: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 38: Installing Optional Trays
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Unpack the optional tray, and then remove all packing material.
Page 39 Additional printer setup Align the printer with the tray, and then lower the printer into place. 1‑tray module 2,000-sheet high‑capacity feeder 3‑tray module 2,000‑sheet high‑capacity feeder...
Page 40: Attaching Cables
Additional printer setup Tandem‑tray module 2,000‑sheet high‑capacity feeder Turn the printer back on. Set the printer software to recognize the optional tray. For more information, see “Updating available options in the printer driver” on page Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 41: Verifying Printer Setup
Additional printer setup USB printer port USB port Ethernet port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:...
Page 42: Setting Up The Printer Software
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 43: Updating Available Options In The Printer Driver
Additional printer setup In Macintosh Click the CD icon on the desktop. Note: D is the letter of your CD or DVD drive. Click Install, and then follow the instructions on the computer screen. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.
Page 44: Setting Up Wireless Printing
Additional printer setup Setting up wireless printing Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network. Preparing to set up the printer on a wireless network Notes: •...
Page 45: Installing The Printer On A Wireless Network (Windows)
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 46: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup Note: D is the letter of your CD or DVD drive. Click Install, and then follow the instructions on the computer screen. Select Wireless connection when asked to choose a connection type. From the Wireless Configuration dialog, select Guided Setup (Recommended). Note: Choose Advanced Setup only if you want to customize your installation.
Page 47 Additional printer setup Locate the printer MAC address. From the printer control panel, navigate to: > Reports > > Network Setup Page > > Reports > Network Setup Page In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information Access the AirPort options: In Mac OS X version 10.5 or later...
Page 48 From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the installer package for the printer.
Page 49: Installing The Printer On An Ethernet Network
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 50: For Macintosh Users
Additional printer setup Click Install, and then follow the instructions on the computer screen. Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options > Administrator Tools. Select Ethernet connection, and then click Continue. Attach the Ethernet cable when instructed to do so.
Page 51 Additional printer setup From the printer list, click Add, and then click IP Printer. Type the scanner IP address in the address field, and then click Add. • For AppleTalk printing: Notes: – Make sure AppleTalk is activated on your printer. –...
Page 52: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Page 53: Setting Up Serial Printing
Additional printer setup Type the new IP address in the “Printer Name or IP Address” field. Click OK > Close. For Macintosh users Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel.
Page 54: In Windows
From the Software and Documentation CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 55 Additional printer setup Do either of the following: • Press and hold the COM port where you attached the serial cable to your computer (example: COM1). • Right‑click the COM port where you attached the serial cable to your computer (example: COM1). From the menu that appears, select Properties.
Page 56: Minimizing Your Printer's Environmental Impact
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Page 57: Saving Energy
Minimizing your printer's environmental impact Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 190. Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information, “Printing in black and white”...
Page 58: Adjusting Sleep Mode
Minimizing your printer's environmental impact Choose Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. Reduce printer noise. •...
Page 59: Using Hibernate Mode
Minimizing your printer's environmental impact Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Using the Embedded Web Server Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 60: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 61: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu.
Page 62 Loading paper and specialty media CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. Pull the tray out. Notice the size indicators at the bottom of the tray. Use these indicators to help position the length and width guides.
Page 63 Loading paper and specialty media Squeeze and then slide the width guide to the correct position for the paper size loaded. Squeeze and then slide the length guide to the correct position for the paper size loaded. Note: The length guide has a locking device. To unlock, slide the button on top of the length guide down. To lock, slide the button up when a length has been selected.
Page 64: Loading The Optional 850- And 1,150-Sheet Trays
Loading paper and specialty media Notes: • Place print side facedown for duplex printing. • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads with the header on the left side of the tray. •...
Page 65 Loading paper and specialty media CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. Pull the tray out. Squeeze and then slide the length guide to the correct position for the paper size you are loading. Flex the sheets back and forth to loosen them.
Page 66 Loading paper and specialty media Load the paper stack with the recommended print side faceup. Notes: • Place print side facedown for duplex printing. • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. •...
Page 67: Loading The 2000-Sheet High-Capacity Feeder
Loading paper and specialty media Loading the 2000‑sheet high‑capacity feeder The high‑capacity feeder can hold up to 2,000 sheets of letter‑, A4‑, and legal‑size paper (80 g/m or 20 lb). Pull the tray out. Adjust the width guide as necessary.
Page 68 Loading paper and specialty media Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage.
Page 69: Loading The Multipurpose Feeder
Loading paper and specialty media Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. Insert the tray.
Page 70 Loading paper and specialty media For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended. Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface.
Page 71 Loading paper and specialty media Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab. Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or the paper pick tab to break.
Page 72: Linking And Unlinking Trays
Loading paper and specialty media Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) based on the paper or specialty media loaded.
Page 73: Linking Exit Bins
Loading paper and specialty media Linking exit bins Link exit bins to create a single output source. The printer automatically uses the next available bin as the output source. The standard exit bin holds up to 550 sheets of 20‑lb paper. If you need additional output capacity, you can purchase other optional exit bins.
Page 74 Loading paper and specialty media Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or specialty media type > Submit.
Page 75: Paper And Specialty Media Guide
• The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability.
Page 76: Grain Direction
Paper and specialty media guide Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time to several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
Page 77: Selecting Preprinted Forms And Letterhead
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 78: Storing Paper
Paper and specialty media guide Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing: Minimize paper consumption. Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC).
Page 79: Supported Paper Sizes, Types, And Weights
The following tables provide information on standard and optional paper input sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. Supported paper sizes 2,000‑sheet...
Page 80 Paper and specialty media guide 2,000‑sheet Manual Manual Paper size and dimension 520‑sheet tray MP feeder Duplex drawer paper envelope 11x17 279 x 432 mm (11 x 17 in.) 12x18 305 x 457 mm (12 x 18 in.) Oficio (México) 216 x 340 mm (8.5 x 13.4 in.) Folio 216 x 330 mm (8.5 x 13 in.)
Page 81: Supported Paper Types And Weights
Paper and specialty media guide 2,000‑sheet Manual Manual Paper size and dimension 520‑sheet tray MP feeder Duplex drawer paper envelope Other Envelope 86 x 165 mm to 216 x 356 mm (3.375 x 6.50 in. to 8.5 x 14 in.) Source supports size with size sensing.
Page 82 Paper and specialty media guide Paper type 520‑sheet 2,000‑shee MP feeder Manual paper Manual envelope Duplex tray t drawer Labels • Paper Envelopes Finisher The paper capacity of each exit bin is listed in parentheses. Paper capacity estimations are calculated based on 75 g/m (20 lb) paper.
Page 83: Supported Finishing Features
Paper and specialty media guide Supported finishing features Finisher standard bin Finisher bin 1 Finisher bin 2 (booklet‑maker) Paper transport Notes: • The finisher shown is the booklet finisher. Bin 2 is available only when the booklet finisher is installed. •...
Page 84 Paper and specialty media guide Size Offset Single/Double staple Double dual staple Punch Executive Folio JIS B4 JIS B5 Legal Letter Statement Tabloid Universal Envelopes (any size) For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3‑hole punch and 10 in. (254 mm) for a 4‑hole punch.
Page 85: Setting The Finisher Exit Bin
Paper and specialty media guide Size Bi fold Booklet fold Saddle staple 12 x 18 Folio JIS B4 JIS B5 Legal Letter (only SEF) Statement Tabloid Universal Envelopes (any size) SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately.
Page 86: Printing
Printing Printing The selection and handling of paper and specialty media can affect how reliably documents print. For more information, “Avoiding jams” on page 190 “Storing paper” on page Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Send the print job: For Windows users With a document open, click File >...
Page 87: Printing From A Mobile Device
From the Printer Usage list, select Max Speed or Max Yield. Touch Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer.
Page 88: Printing From A Flash Drive
Printing Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
Page 89: Supported Flash Drives And File Types
Printing From the printer control panel, touch the document you want to print. Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
Page 90: Printing On Specialty Media
• To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, flex the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com.
Page 91: Tips On Using Envelopes
• Vinyl, pharmacy, and dual‑sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: –...
Page 92: Printing Confidential And Other Held Jobs
Printing • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended.
Page 93: Printing Information Pages
Printing Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 94: Canceling A Print Job
Printing Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel From the printer control panel, touch Cancel Job or press on the keypad.
Page 95: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list Supplies Paper Menu Reports Settings Cyan Cartridge Default Source Menu Settings Page General Settings Magenta Cartridge Paper Size/Type Device Statistics Flash Drive Yellow Cartridge Configure MP Network Setup Page Setup Black Cartridge Substitute Size Network [x] Setup Page Job Accounting...
Page 96: Supplies Menu
Understanding printer menus Supplies menu Menu item Description Cyan Cartridge Shows the status of the cyan print cartridge Early Warning Invalid Replace Missing or Defective Unsupported Magenta Cartridge Shows the status of the magenta print cartridge Early Warning Invalid Replace Missing or Defective Unsupported Yellow Cartridge...
Page 97 Understanding printer menus Menu item Description Magenta Photoconductor Unit Shows the status of the magenta photoconductor unit Early Warning Replace Missing Yellow Photoconductor Unit Shows the status of the yellow photoconductor unit Early Warning Replace Missing Black Photoconductor Unit Shows the status of the black photoconductor unit Early Warning Replace Missing...
Page 98: Paper Menu
Understanding printer menus Menu item Description 480K Maintenance Kit Shows the status of the maintenance kit Near End of Life End of Life Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray [x] Notes: MP Feeder...
Page 99 Understanding printer menus Menu item Description Tray [x] Type Specifies the paper type loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
Page 100 Understanding printer menus Menu item Description MP Feeder Type Specifies the paper type loaded in the multipurpose feeder Custom Type [x] Notes: Plain Paper • Custom Type [x] is the factory default setting. Card Stock • From the Paper menu, Configure MP Feeder must be set to Cassette for Transparency MP Feeder Type to appear as a menu setting.
Page 101: Configure Mp Menu
Understanding printer menus Menu item Description Manual Paper Type Specifies the paper type being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Glossy Heavy Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x]...
Page 102: Substitute Size Menu
Understanding printer menus Substitute Size menu Menu item Description Substitute Size Substitutes a specified paper size if the requested paper size is not available All Listed Notes: • All Listed is the factory default setting. All available substitutions are Statement/A5 allowed.
Page 103 Understanding printer menus Menu item Description Labels Texture Specifies the relative texture of the labels loaded Normal Rough Smooth Bond Texture Specifies the relative texture of the bond paper loaded Rough Smooth Normal Envelope Texture Specifies the relative texture of the envelopes loaded Normal Rough Smooth...
Page 104: Paper Weight Menu
Understanding printer menus Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the plain paper loaded Normal Heavy Light Card Stock Weight Specifies the relative weight of the card stock loaded Normal Note: Settings appear only when card stock is supported. Heavy Light Transparency Weight...
Page 105: Paper Loading Menu
Understanding printer menus Menu item Description Letterhead Weight Specifies the relative weight of the letterhead loaded Normal Heavy Light Preprinted Weight Specifies the relative weight of the preprinted paper loaded Normal Heavy Light Colored Weight Specifies the relative weight of the colored paper loaded Normal Heavy Light...
Page 106 Understanding printer menus Menu item Description Glossy Loading Determines whether 2‑sided printing occurs for all print jobs that specify Glossy as the paper type Duplex Labels Loading Determines whether 2‑sided printing occurs for all print jobs that specify Labels as the paper type Duplex Bond Loading Determines whether 2‑sided printing occurs for all print jobs that...
Page 107: Custom Types Menu
Understanding printer menus Custom Types menu Menu item Description Custom Type [x] Associates a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined custom name created from the Embedded Paper Web Server or from MarkVision Professional Card Stock Letterhead...
Page 108: Bin Setup Menu
Understanding printer menus Menu item Description Portrait Width Sets the portrait width 3–48 inches Notes: 76–1219 mm • 11.69 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments. • 296.9 mm is the international factory default setting. Millimeters can be increased in 1‑mm increments.
Page 109: Reports Menu
Understanding printer menus Menu item Description Overflow Bin Specifies an alternate exit bin when a designated bin is full Standard Bin Note: Standard Bin is the factory default setting. Bin [x] Assign Type/Bin Selects an exit bin for each supported paper type Plain Paper Bin Available selections for each type are: Card Stock Bin...
Page 110: Network/Ports Menu
Understanding printer menus Menu item Description Network [x] Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This selection is available when more than one network option is installed. •...
Page 111 Understanding printer menus Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
Page 112: Network Reports Menu
Understanding printer menus Menu item Description Mac Binary PS Sets the printer to process Macintosh binary PostScript print jobs Auto Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup Displays and sets the printer network settings.
Page 113: Tcp/Ip Menu
Understanding printer menus Menu item Description View Network Address Lets you view the network addresses End‑of‑Job Timeout Sets the amount of time in seconds before a network print job is canceled 0–225 Notes: • 90 seconds is the factory default setting. •...
Page 114: Ipv6 Menu
Understanding printer menus Menu item Description Enable AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting.
Page 115: Wireless Menu
Understanding printer menus Menu item Description View Router Address Shows the router address Note: The router address can be changed only from the Embedded Web Server. Enable DHCPv6 Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings.
Page 116: Appletalk Menu
Understanding printer menus AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk Menu item Description Activate Activates AppleTalk support Note: Yes is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server.
Page 117 Understanding printer menus Menu item Description USB Buffer Sets the size of the USB input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
Page 118 Understanding printer menus Parallel [x] menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 119 Understanding printer menus Menu item Description Job Buffering Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 120 Understanding printer menus Menu item Description ENA gateway Sets the gateway information for an external print server yyy.yyy.yyy.yyy Note: This menu item is available only if the printer is attached to an external print server through the USB port. Serial [x] menu Menu item Description PCL SmartSwitch...
Page 121 Understanding printer menus Menu item Description Serial Buffer Sets the size of the serial input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 122: Smtp Setup Menu
Understanding printer menus Menu item Description Baud Specifies the rate at which data can be received through the serial port 9600 Notes: 19200 • 9600 is the factory default setting. 38400 • 138200, 172800, 230400, and 345600 baud rates are only displayed in the 57600 Standard Serial menu.
Page 123 Understanding printer menus Menu item Description Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 124: Security Menu
Understanding printer menus Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures 1–10 Notes: Failure time frame •...
Page 125: Disk Wiping Menu
Understanding printer menus Menu item Description Verify Job Expiration Sets a time limit on how long the printer stores print jobs needing verification 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Sets a time limit on how long the printer stores print jobs for printing at a later time 1 hour 4 hours 24 hours...
Page 126: Security Audit Log Menu
Understanding printer menus Menu item Description Automatic Method Automatic wiping marks all disk space used by a previous print job and does not permit the file system to reuse this space until it has been cleared. Single pass Only Automatic wiping enables users to activate disk wiping without having to turn Multiple pass the printer off for an extended amount of time.
Page 127: Set Date And Time Menu
Understanding printer menus Menu item Description Configure Log Specifies whether and how audit logs are created Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. Enable Remote Syslog •...
Page 128: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: Some languages may not be available for all printers. Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska...
Page 129 Understanding printer menus Menu item Description Quiet Mode Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. This setting supports the performance specifications of your printer. • On configures the printer to produce as little noise as possible.
Page 130 Understanding printer menus Menu item Description Keyboard Specifies a language for the printer control panel keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese...
Page 131 Understanding printer menus Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the Right side following options: Custom Text [x] None [x] Toner...
Page 132 Understanding printer menus Menu item Description Home screen customization Additional buttons can be added to the home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Do not display Search Held Jobs Display Held Jobs USB Drive Profiles...
Page 133 Understanding printer menus Menu item Description Alarms Sets an alarm to sound when the printer requires operator intervention Alarm Control Available selections for each alarm type are: Cartridge Alarm Staple Alarm Single Hole Punch Alarm Continuous Notes: • Single is the factory default setting for Alarm Control and Cartridge Alarm.
Page 134 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the printer waits for additional data before canceling a print job Wait Timeout Disabled Notes: 15–65535 sec • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation.
Page 135: Flash Drive Menu
Understanding printer menus Menu item Description Sleep Button Settings Determines how the printer responds when pressing the Sleep button in Idle state Press Sleep Button Sleep Notes: Hibernate • Sleep is the factory default setting for Press Sleep Do Nothing Button.
Page 136 Understanding printer menus Menu item Description Sides (Duplex) Specifies whether prints are on one side or on both sides of the paper 1 sided Note: 1 sided is the factory default setting. 2 sided Staple Specifies whether prints are stapled Notes: Auto •...
Page 137: Setup Menu
Understanding printer menus Menu item Description Paper Saver Border Prints a border on each page image when using Paper Saver None Note: None is the factory default setting. Solid Paper Saver Ordering Specifies the positioning of multiple‑page images when using Paper Saver Horizontal Notes: Reverse Horizontal...
Page 138 Understanding printer menus Menu item Description Job Waiting Specifies if print jobs are removed from the print queue when they require unavailable printer options or custom settings. These print jobs are stored in a separate print queue, so other jobs print normally.
Page 139: Job Accounting Menu
Understanding printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a print job that requires more memory than is available Notes: • Off is the factory default setting.
Page 140: Finishing Menu
Understanding printer menus Menu item Description Disk Near Full Action Determines how the printer responds when the printer hard disk is nearly full None Notes: E‑mail Current Log • None is the factory default setting. E‑mail & Delete Current Log •...
Page 141 Understanding printer menus Menu item Description Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge Notes: •...
Page 142 Understanding printer menus Menu item Description Paper Saver Ordering Specifies the positioning of multiple‑page images when using Paper Saver Horizontal Notes: Reverse Horizontal • Horizontal is the factory default setting. Reverse Vertical • Positioning depends on the number of page images and whether they are in Vertical portrait or landscape orientation.
Page 143: Quality Menu
Understanding printer menus Quality menu Menu item Description Print Mode Specifies whether images are printed in color or in black and white Color Notes: Black Only • Color is the factory default setting. • The printer driver is capable of overriding this setting. Color Correction Adjusts the color output on the printed page Auto...
Page 144 Understanding printer menus Menu item Description RGB Brightness Adjusts brightness in color outputs ‑6 to 6 Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used. RGB Contrast Adjusts contrast in color outputs 0–5 Notes: •...
Page 145 Understanding printer menus Menu item Description Manual Color Customizes the RGB color conversions RGB Image Notes: Vivid • sRGB Display is the factory default setting for RGB Image. This applies a color sRGB Display conversion table to an output that matches the colors displayed on a computer Display—True Black monitor.
Page 146: Utilities Menu
Understanding printer menus Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Page 147: Xps Menu
Understanding printer menus XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit Scales page content to fit the selected paper size Note: No is the factory default setting.
Page 148: Pcl Emul Menu
Understanding printer menus PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded in RAM.
Page 149 Understanding printer menus Menu item Description PCL Emulation Settings Specifies the orientation of text and graphics on a page Orientation Notes: Portrait • Portrait is the factory default setting. Landscape • Portrait prints text and graphics parallel to the short edge of the page. •...
Page 150: Html Menu
Understanding printer menus Menu item Description Tray Renumber Displays the factory default setting assigned to each tray, drawer, or feeder View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2...
Page 151: Image Menu
Understanding printer menus Menu item Description Font Size Sets the default font size for HTML documents 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scales the default font for HTML documents 1–400% Notes: •...
Page 152: Booklet Adjustments Menu
Understanding printer menus Menu item Description Orientation Sets the image orientation Portrait Note: Portrait is the factory default setting. Landscape Rev Portrait Rev Landscape Booklet Adjustments menu The Booklet Adjustments menu is available only when a booklet finisher is installed. You can select various adjustments from this menu when printing booklets.
Page 153: Help Menu
The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description...
Page 154: Securing The Hard Disk And Other Installed Memory
Securing the hard disk and other installed memory Securing the hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below.
Page 155: Erasing Non-Volatile Memory
Securing the hard disk and other installed memory Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. Turn off the printer.
Page 156: Configuring Printer Hard Disk Encryption
Securing the hard disk and other installed memory Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server From the Embedded Web Server, click Settings >...
Page 157: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 158 Maintaining the printer Slide the release lever to the left to unlock the cover. Open the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover open for more than 10 minutes.
Page 159 Maintaining the printer Locate the printhead wipers. Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.
Page 160 Maintaining the printer Close the cover. Slide the release lever to the right to lock the cover.
Page 161: Emptying The Hole Punch Box
Maintaining the printer Close the front door. Emptying the hole punch box Open door G.
Page 162 Maintaining the printer Pull out the hole punch box. Empty the container.
Page 163: Storing Supplies
Maintaining the printer Insert the emptied hole punch box back into the finisher until it stops. Close door G. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 164: Ordering Parts And Supplies
Click Device Status. Ordering parts and supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com...
Page 165: Ordering A Waste Toner Bottle
Maintaining the printer Part name Part number CMY (Cyan, Magenta, Yellow) Photoconductor Kit C950X73G Note: CMY photoconductor units may reach end of life all at the same time. Ordering a waste toner bottle When 82.xx Waste toner bottle nearly full appears, order a replacement waste toner bottle. When 82.xx Replace waste toner bottle appears, replace the waste toner bottle.
Page 166: Replacing Parts And Supplies
Maintaining the printer Replacing parts and supplies Replacing a maintenance kit Replace the maintenance kit. Reset the maintenance count to zero to clear the 80 scheduled maintenance [x] message. Note: For more information on replacing the maintenance kit and resetting the maintenance count, see the instruction sheets that came with the maintenance kit.
Page 167 Maintaining the printer Lower the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the door open for more than 10 minutes. Grasp the handle of the photoconductor unit and pull it out of the machine. Unpack the replacement photoconductor unit.
Page 168 Maintaining the printer Align and insert the end of photoconductor unit. Remove the tape from the top of the photoconductor unit.
Page 169 Maintaining the printer Push the tab forward to insert the photoconductor unit. Push the photoconductor unit until it clicks into place...
Page 170 Maintaining the printer Gently pull the printhead wipers out until it stops, and then slowly slide them back into place. Close the cover.
Page 171: Replacing A Toner Cartridge
Maintaining the printer Rotate the release lever clockwise to lock the cover. Close the front door. Replacing a toner cartridge Open the front door.
Page 172 Maintaining the printer Put your hand under the dent of the toner cartridge, and then slightly lift up the cartridge. Pull out the toner cartridge.
Page 173 Maintaining the printer Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to evenly distribute the toner. Remove the red packing strip from the new cartridge. Insert the new cartridge into the printer. Close the front door.
Page 174: Replacing The Waste Toner Bottle
Maintaining the printer Replacing the waste toner bottle Turn the printer off. Open the front door. Remove the used waste toner bottle. Unpack the new waste toner bottle.
Page 175 Maintaining the printer Insert the new waste toner bottle into the printer until it clicks into place. Rotate the release lever counterclockwise to open the cover.
Page 176 Maintaining the printer Lower the cover. Slide out the printhead wipers.
Page 177 Maintaining the printer Slide the printhead wipers back into place. Close the cover.
Page 178 Maintaining the printer Rotate the release lever clockwise to lock the cover. Close the front door. Turn the printer back on.
Page 179: Replacing A Staple Cartridge
Maintaining the printer Replacing a staple cartridge Note: A message on the printer display indicates which staple cartridge needs to be replaced. Replacing staple cartridge in the standard stapler unit Open door G. Grasp the handle of the staple cartridge holder, and then pull out the holder to the right. Pull the staple cartridge out of the finisher.
Page 180 Maintaining the printer Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Page 181 Maintaining the printer Push the staple cartridge into the finisher until it clicks into place. Close door G. Replacing staple cartridge in the booklet stapler unit Note: This task is applicable only when a booklet finisher is installed. Open door G.
Page 182 Maintaining the printer Press the handles of the staple cartridge to the right, and then take the staple cartridge unit out of the finisher.
Page 183 Maintaining the printer Hold the tabs on both sides of the staple cartridge.
Page 184 Maintaining the printer Rotate the booklet staple cartridge at an angle.
Page 185 Maintaining the printer Lift the booklet staple cartridge out of the unit. Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Page 186 Maintaining the printer Return the cartridge to its original position, and then gently push the cartridge in until it clicks into place. Return the unit to its original position. Close door G.
Page 187: Moving The Printer
Maintaining the printer Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 188: Administrative Support
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide at http://support.lexmark.com. Checking the virtual display Open an Embedded Web Server associated with your printer.
Page 189: Viewing Reports
Administrative support Click Settings. Under Other Settings, click E‑mail Alert Setup. Select the items for notification, and type the e‑mail addresses. Click Submit. Note: For information on setting up the e‑mail server, contact your system support person. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies.
Page 190: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps outlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Page 191 Clearing jams Area Area name Jam numbers What to do Cover F Open cover F, and then remove the jammed paper. 4yy.xx Door G Open door G, and then remove the jammed paper. 4yy.xx For staple jams, remove the staple cartridge, and then clear the staple jam.
Page 192: 201-202 Paper Jams
Clearing jams Area Area name Jam numbers What to do Multipurpose feeder Remove all paper from the multipurpose feeder, and then remove the jammed paper. Door B Open door B, and then remove the jammed paper. Door A 201–202 Open door A, and then remove the jammed paper. Door D Open door A, and then door D, and then remove the jammed paper.
Page 193: 203 Paper Jam
Clearing jams Paper jam in the fuser Open door A by lifting the release latch and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Lift the green lever.
Page 194 Clearing jams Open door A, and then door D by lifting the release latch of each door and lowering the doors. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 195: Paper Jam
Clearing jams 230 paper jam Lower the multipurpose feeder, and then open door B. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close door B. If necessary, touch Continue from the printer control panel. 231 paper jam Open door A by lifting the release latch, and then lowering the door.
Page 196 Clearing jams Lift the green lever. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Push the green lever back into place.
Page 197: 24X Paper Jam
Clearing jams Close door A. If necessary, touch Continue from the printer control panel. 24x paper jam Note: Make sure all paper fragments are removed when pulling out any jammed paper. Paper jam in Tray 1 Open Tray 1.
Page 198 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Close Tray 1. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in one of the optional trays (Trays 2–4) Check door C, and then firmly grasp the jammed paper and then pull it out.
Page 199 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Close the tray. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in Tray 5 (high‑capacity feeder) Paper jam inside the tray Pull out the tray until it stops.
Page 200 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Push the tray gently until it stops. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the tray exit Gently move the tray to the left until it stops.
Page 201 Clearing jams Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the top cover Gently move the tray to the left until it stops. Open the top cover.
Page 202 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Close the top cover. Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel.
Page 203: 250 Paper Jam
Clearing jams 250 paper jam Remove any jammed pages from the multipurpose feeder. Load paper into the multipurpose feeder. If necessary, touch Continue, jam cleared from the printer control panel. 281 paper jam Paper jam in door A Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 204 Clearing jams Remove the thumbscrew from each side of the fuser unit by rotating them counterclockwise. Lift the handles on each side of the fuser, and then pull to remove the fuser unit. Lift the green lever, firmly grasp the paper on each side, and then gently pull it out. Notes: •...
Page 205: 4Yy.xx Paper Jams
Clearing jams Paper jam in cover F (paper transport) Open cover F. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Note: If the paper jam on the right is difficult to remove, then rotate the knob counterclockwise. Close cover F.
Page 206 Clearing jams Standard finisher bin Finisher bin 1 Finisher bin 2 Note: Finisher bin 2 is available only when a booklet finisher is installed. Note: Make sure all paper fragments are removed. Paper jam in door H Open door H. Note: Door H is located between the finisher exit bins.
Page 207 Clearing jams Close door H. If necessary, touch Continue from the printer control panel. Paper jam in door G Open door G. Area Cover, knob, or handle name Cover G1 Cover G2...
Page 208 Clearing jams Area Cover, knob, or handle name Knob G3 Cover G4 Cover G7 Knob G8 Handle G9 Lift cover G1 lever. Firmly grasp any jammed paper, and then gently pull it out. Note: Make sure to remove all paper fragments after gently pulling out any jammed paper inside door G. Move cover G2 to the right, and then remove any jammed paper.
Page 209 Clearing jams Lift the inside cover. If the paper is jammed in the rollers, then rotate knob G8 counterclockwise, and then remove the jammed paper. Close door G. If necessary, touch Continue from the printer control panel. Paper jam in cover F (paper transport) Open cover F.
Page 210: 455 Staple Jam
Clearing jams Close cover F. If necessary, touch Continue from the printer control panel. 455 staple jam Open door G. Press the latch to open the stapler door. Note: The stapler door is located behind the finisher.
Page 211 Clearing jams Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. Use the metal tab to lift the staple guard, and then remove any jammed or loose staples. Close the staple guard. Press down on the staple guard until it clicks into place.
Page 212 Clearing jams Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. Close the stapler door. Close door G. If necessary, touch Continue, jam cleared from the printer control panel.
Page 213: Troubleshooting
Troubleshooting Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 214 Troubleshooting Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.
Page 215: Disk Corrupted
Troubleshooting Check [src] orientation or guides Try one or more of the following: • Move the paper guides in the tray to the correct positions for the paper size loaded. • Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Page 216: Insert The Hole Punch Box
Troubleshooting Insert the hole punch box Insert the hole punch box into the finisher, and then touch Continue to clear the message. Insert Tray [x] Insert the specified tray into the printer. Install bin [x] Try one or more of the following: •...
Page 217 Troubleshooting Load [src] with [size] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it feeds from the default paper source.
Page 218: Load Staples
Troubleshooting Load Manual Feeder with [paper type] [paper size] Try one or more of the following: • Load the specified paper in the manual feeder. • Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. •...
Page 219: Restore Held Jobs
Troubleshooting Print quota exceeded. Print job canceled. The print job has been cancelled because the print quota has been exceeded. Contact your system support person. Print quota exceeded. Print job incomplete. The print job did not complete because the print quota has been exceeded. Contact your system support person. Restore held jobs? Try one or more of the following: •...
Page 220: Insufficient Memory To Support Resource Save Feature
Troubleshooting 34 Incorrect paper size, check [paper source] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on Tray 1 is set to the paper size loaded in the tray. Make sure the paper size matches the document you are trying to print.
Page 221: Insufficient Memory To Collate Job
Troubleshooting 37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: •...
Page 222: Unformatted Flash Detected
Troubleshooting 53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option [x] error Try one or more of the following: •...
Page 223: Standard Usb Port Disabled
Troubleshooting 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: •...
Page 224: Too Many Disks Installed
Troubleshooting 58 Too many disks installed Turn the printer off. Unplug the power cord from the wall outlet. Remove the excess disks. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. 58 Too many flash options installed Turn the printer off.
Page 225: Disk Full
Troubleshooting 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a printer hard disk with larger capacity. 80 Scheduled maintenance [x] Contact customer support, and report the message.
Page 226 Troubleshooting 84.xx [color] photoconductor low Order a replacement photoconductor immediately. When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the replacement part. Touch Continue to clear the message and continue printing. 84.xx [color] photoconductor missing Install the specified color photoconductor, following the instruction sheet that came with the replacement part.
Page 227: Solving Printing Problems
Troubleshooting 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds, and then disables the download emulator on the firmware card. Solving printing problems Multiple‑language PDF files do not print The PDF files may contain unavailable fonts. Open the document you want to print in Adobe Acrobat.
Page 228: Confidential And Other Held Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
Page 229: Print Job Takes Longer Than Expected
Troubleshooting Print job takes longer than expected Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
Page 230: Solving Home Screen Applications Problems
Troubleshooting SE THE SAME APER IZE AND APER YPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You must set the size from the Paper Size/Type menu.
Page 231: Forms And Favorites Troubleshooting
Troubleshooting If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or menu settings page and locate the information in the TCP/IP section. Click Settings or Configuration.
Page 232: A Network Destination Stopped Working Or Is Invalid
Embedded Web Server. For more information on configuring the printer authentication settings, see the Embedded Web Server Administrator's Guide available on www.lexmark.com. AKE SURE DESTINATION IS SHARED AND HAS A VALID NETWORK ADDRESS Check that the folder or source file is set to be shared across the network.
Page 233: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 234: Sheet Drawer Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. 2,000-sheet drawer problems HECK THE DRAWER CONNECTION Make sure the 2,000‑sheet drawer is properly connected to the printer.
Page 235: Internal Solutions Port Does Not Operate Correctly
Troubleshooting Internal Solutions Port does not operate correctly Try one or more of the following: (ISP) HECK THE NTERNAL OLUTIONS CONNECTIONS Make sure the ISP is securely connected to the printer system board. HECK THE CABLE Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port. AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information on installing the network printing software, see the Networking Guide on the Software and Documentation CD.
Page 236: Solving Paper Feed Problems
Troubleshooting Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Page 237: Solving Print Quality Problems
Troubleshooting Solving print quality problems If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires adjustment or replacement. Printer is printing blank pages Try one or more of the following: AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE Remove the cartridge and make sure the packing material is properly removed.
Page 238: Clipped Images
Troubleshooting Clipped images Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Page 239: Gray Background On Prints
Troubleshooting AKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner cartridge. Remove the toner cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 240 Troubleshooting HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: •...
Page 241: Paper Curl
Troubleshooting Paper curl Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Before sending the print job, specify the correct paper type setting: •...
Page 242: Print Is Too Dark
Troubleshooting AKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement part. AKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part. Print is too dark Try one or more of the following: HECK THE DARKNESS...
Page 243: Print Is Too Light
Troubleshooting Print is too light Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low.
Page 244: Skewed Print
Troubleshooting AKE SURE THE FUSER IS NOT DEFECTIVE The fuser may be defective if the marks occur down repeatedly in all colors. • Replace the fuser if the defects occur every 141 mm (5.55 in.). Skewed print Try one or more of the following: HECK THE PAPER GUIDES Adjust the length and width guides in the tray to the correct positions for the paper size loaded.
Page 245: Solid Color Pages
Troubleshooting Clean the paper feed rollers. Warning—Potential Damage: Do not touch the rubber. Doing so will damage the rollers. Reinstall the paper feed rollers. Note: Make sure to replace the worn or defective paper feed rollers. Solid color pages AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY Remove and then reinstall the photoconductor.
Page 246: Streaked Horizontal Lines Appear On Prints
Troubleshooting AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge: Remove the print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 247: Toner Rubs Off
Troubleshooting AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE Replace the word or defective photoconductor unit. AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. AKE SURE THE PRINTER HAS RECALIBRATED RECENTLY Perform color adjust from the Quality menu.
Page 248: Solving Color Quality Problems
Troubleshooting AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement part. Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications.
Page 249 Troubleshooting How does the printer know what color to print? When you print a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
Page 250 Troubleshooting Color conversion table Settings CMYK • US CMYK • Euro CMYK • Vivid CMYK • Note: The Manual Color Correction setting is not useful if the software application does not specify colors with RGB or CMYK combinations. It is also not effective in situations where the software application or the computer operating system controls the adjustment of colors.
Page 251: Embedded Web Server Does Not Open
Troubleshooting Color specification and object to be Color Correction setting Sample pages to use printed CMYK—Graphic Auto US CMYK Manual Manual Color CMYK Graphic Setting CMYK—Image Auto US CMYK Manual Manual Color CMYK Image Setting What are Detailed Color Samples and how do I access them? These pages require the use of the Embedded Web Server.
Page 252: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
Page 253: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 254: Government End Users
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark International, Inc.
Page 255: Modular Component Notice
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 256: Noise Emission Levels
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 257: Power Consumption
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 10.0 to 33.0°...
Page 258: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 259: Regulatory Notices For Wireless Products
Notices Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
Page 260: Notice To Users In The European Union
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 261 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 262: Statement Of Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 263: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 264 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 265 Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you. LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement: Use.
Page 266 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
Page 267 Notices This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288. ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated This Product contains Adobe®...
Page 268: Index
Index Index 54 Network [x] software error 222 adjusting toner darkness 86 Numerics 54 Serial option [x] error 222 An error has occurred with the flash 1565 Emulation error, load 54 Standard network software drive 213 emulation option 227 error 222 AppleTalk menu 116 1‑tray module 55 Unsupported option in slot...
Page 269 Index Change [paper source] to [paper Custom Type [x] Quiet Mode 57 size] [paper type] load changing name 73 Sleep Mode 58 [orientation] 214 changing paper type 73 erasing hard disk memory 155 Check [src] orientation or Custom Types menu 107 erasing non‑volatile memory 155 guides 215 erasing volatile memory 154...
Page 270 Index installing printer on a wireless Load Manual Feeder with [custom network string] 217 General Settings menu 128 using Macintosh 46 Load Manual Feeder with [custom Green settings installing printer software type name] 217 Eco‑Mode 57 adding options 43 Load Manual Feeder with [paper Hibernate Mode 59 installing printer software size] 217...
Page 271 Index General Settings 128 non‑volatile memory 154 paper feed troubleshooting Help 153 erasing 155 message remains after jam is HTML 150 notices 254, 255, 256, 257, 258, cleared 236 Image 151 259, 260, 266 paper jams IPv6 114 avoiding 190 Job Accounting 139 paper jams, clearing Miscellaneous Security...
Page 272 Index blank pages 237 fully configured 11 52 Not enough free space in flash characters have jagged edges 237 minimum clearances 9 memory for resources 221 clipped images 238 moving 9, 187 53 Unformatted flash fine horizontal lines 238 selecting a location 9 detected 222 gray background on prints 239 shipping 187...
Page 273 56, 77 Disk corrupted 215 card 234 recycling Empty the hole punch box 215 cannot detect printer hard Lexmark packaging 60 Error reading USB hub. Remove disk 234 Lexmark products 60 hub. 215 internal print server 235 toner cartridges 60...
Page 274 Index Reports menu 109 staple cartridges tips on using letterhead 90 reserve print jobs 92 ordering 165 toner cartridge printing from a Macintosh staple jam, clearing replacing 171 computer 93 455 staple jam 210 toner cartridges printing from Windows 93 statement of volatility 154 ordering 164 Restore held jobs? 219...
Page 275 Index Large jobs do not collate 230 Universal Paper Size wireless network setup multiple‑language PDF files do not setting 61 in Windows 45 print 227 Universal Setup menu 107 wireless printer setup paper curl 241 unlinking trays 72 in Macintosh 46 paper frequently jams 236 Unsupported camera mode, unplug print job takes longer than...

This manual is also suitable for:

C950de

Lexmark C950 Series User Manual

Safety Information

Learning about the Printer

Understanding the Home Screen

Setting up and Using the Home Screen Applications

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Understanding Printer Menus

Securing the Hard Disk and Other Installed Memory

Maintaining the Printer

Administrative Support

Clearing Jams

Troubleshooting

Notices

Index

Quick Links

Troubleshooting

Related Manuals for Lexmark C950 Series

Summary of Contents for Lexmark C950 Series