Cooktop Care; General Cleaning; Troubleshooting - Whirlpool 30" (76.2 cm) Cooktop Use & Care Manual

IMPORTANT: Before cleaning, make sure all controls are off and
the cooktop is cool. Always follow label instructions on cleaning
products.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
STAINLESS STEEL (on some models)
To avoid damage to stainless steel surfaces, do not use soap-
filled scouring pads, abrasive cleaners, Cooktop Cleaner, steel-
wool pads, gritty washcloths or abrasive paper towels.
Cleaning Method:
Rub in direction of grain to avoid damaging.
Stainless Steel Cleaner and Polish Part Number 31462 (not
included):
See "Assistance or Service" section to order.
Liquid detergent or all-purpose cleaner: Rinse with clean
water and dry with soft, lint-free cloth.
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
On some models, do not remove seals under knobs.
Cleaning Method:
Soap and water:
Pull knobs straight away from control panel to remove.
Dishwasher:
Pull knobs straight away from control panel to remove.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the cooktop wired properly?
See Installation Instructions.
Cooktop will not operate
Is the control knob set correctly?
Push in knob before turning to a setting.
On some ceramic glass models, is the "Cooktop
Lockout" set?
See "Cooktop Lockout" section.
On coil element models, is the element inserted properly?
See "Coil Elements and Burner Bowls" section.
6

COOKTOP CARE

General Cleaning

Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the entire appliance is cool. These spills
may affect the finish.
Cleaning Method:
Cleaning Method:
Do not clean or immerse in water. Soil will burn off when hot.
For more information, see "Coil Elements and Burner Bowls."
Cleaning Method:
Chrome only
It is not recommended to wash chrome bowls in a dishwasher.
Porcelain enamel only

TROUBLESHOOTING

PORCELAIN ENAMEL SURFACES
(on some models)
Glass cleaner, mild liquid cleaner or nonabrasive scrubbing
pad:
Gently clean around the model and serial number plate
because scrubbing may remove numbers.
COIL ELEMENTS
Damp cloth: Make sure control knobs are off and elements
are cool.
BURNER BOWLS
Solution of 1 cup (125 mL) ammonia to 1 gal. (3.75 L) water:
Soak for 20 minutes, then scrub with stainless steel-wool
pad.
Oven cleaner: Follow product label instructions.
Mildly abrasive cleanser: Scrub with wet scouring pad.
Dishwasher
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Is the appliance level?
Level the appliance. See the Installation Instructions.
On coil element models, is the element inserted properly?
See "Coil Elements and Burner Bowls" section.