Sagem SG343I User Manual page 73

P - S
ROBLEM ITUATION
No receiving calls
Quality reception when calling
Impossible to send message
No answer phonebox
If answer phone icon flashing
In i-mode™ context:
SERVER NOT ANSWERING message
Logon to home page impossible
Operator name does not appear on
screen
How do I switch to silent mode?
Troubleshooting
Try to make a call in order to check that the phone and the networks are
operational.
Check and deactivate the permanent call forwarding (permanent call forwarding
icon displayed on the screen).
Check and deactivate the incoming calls restriction when necessary.
If the problem persists, please contact your Technical Helpdesk.
Avoid placing your fingers on the top of the phone, where the aerial is integrated:
the phone will have to use full strength to establish a quality transmission.
Check that the message centre number is correctly entered.
To do so, please select the menu Messages, select Options, select
Msg centre n° and check the number entered. Please contact your network
provider to get this number.
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information provided
by the operator.
Check that the SIM card used offers this service. Try to make a call to check that
phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to the
Calls menu, select Voicemail and check the number. Otherwise, enter your
operator's answer phone centre number.
Call the answer phone and listen to the new messages to make it disappear.
Switch off and then switch phone back on.
In the i-mode™ menu, Clear the cache.
Go into the Settings menu, select Networks, then [Select]. Wait until the
operator appears, select it and validate.
Hold the key down unless ring tone sounds, when a short touch is enough.
A
CTIONS
73