Sagem MY215X User Manual page 58

No call connection
Check that the number you have dialled is correct.
If the letter E is displayed on the top right corner of the screen,
without any network name displayed, only emergency services can
be called.
Check the status of your credit.
Check that the SIM Card you are using offers the service you are
requesting; check if its validity has not expired.
Check and deactivate the outgoing calls restriction when necessary.
The network could be saturated. Try later.
If the problem persists, please contact your Technical Helpdesk.
No receiving calls
Try to make a call in order to check that the phone and the network
are operational.
Check and deactivate the permanent call forwarding (permanent call
forwarding icon displayed on the screen).
Check and deactivate the incoming calls restriction when necessary.
If the problem persists, please contact your Technical Helpdesk.
Quality reception when calling
Avoid placing your fingers on the top of the phone, where the aerial
is integrated: the phone will have to use full strength to establish a
quality transmission.
Impossible to send message
Check that the message centre number is correctly entered.
To do so, please select the menu Messages, select Options/Msg
centre n° and check the number entered. Please contact your
network provider to get this number.
No voicemail
Check that your subscription does offer this service.
Program the call to be forwarded to voicemail using the information
provided by the operator.
Try to make a call to check that phone and network are operational.
Check if the voicemail number is properly configured. To do so, go
to the Settings/Calls menu, select Voicemail and check the
number. Otherwise, enter your operator's voicemail number.
58 Troubleshooting