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What can I do if the WLAN of the HG552a1 is not encrypted and the
computer cannot access the WLAN?
Step 1
Delete the settings of wireless network connections from your computer.
Take a com
puter that runs Windows XP as an e
connectio
ns, do as follows:
1.
In the Control Panel win
Network Connections window.
2.
In the Network
and choose Properties.
3.
In the Wireless Network Connection Propert
Networks tab.
4.
In the Prefe
saved on yo
5. Delete all the other wireless network connections from th
group box.
6. Click OK.
Step 2
Create a wireless network connection that is not encrypted.
Is there any restriction on the number of the computers that access a
WLAN through wireless network adapters?
Theoretically, the HG552a1 supports hundreds of concurrent computers that access the Internet
through wireless network adapters. In practical applications, for the purposes of the high
performance of a wireless network, the number of the concurrent computers that connec
HG552a1 should not exceed five.
What c
an I do if I cannot access the HG552a1 configuration page?
Step 1
See the answer to 0"What can I do if I cannot visit Web sites through the HG552a1?" an
ensure that the power supply of the HG552a1 works properl
and network cables of the HG552a1 are properly connected.
Step 2
Check the IP address of your computer and ensure that this IP address is in the same
network segment as the LAN IP address of the HG552a1.
Step 3
Ensure that your Web browser does not use a proxy server.
Step 4
Ensure that you have entered the correct user name and user password that are used for
accessing the HG552a1 configuration page.
Step 5
If the problem persists, restore the default settings of the HG552a1.
What can I do if Web pages often cannot be displayed during Web pa
browsing and can be displayed after the HG552a1 is restarted?
Step 1
Ensure that the HG552a1 and other devices such as telephones or fax machines are
connected to the telephone line through a splitter.
dow, double-click Network Connections to display the
Connections window, right-click Wireless Network Connection
rred Networks group box, select the latest wireless network connection
ur computer. Then click Remove.
xample. To delete the settings of wireless network
ies dialog box, click the Wireless
19
e Preferred Networks
y and that the telephone lines
FAQs
t to the
d
ge
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