Samsung LCD TV User Manual page 34

Issue
Others
Remote control does not work.
Can not control TV power or
volume with Cable/Set top box
remote control.
'Not Supported Mode' message.
Plastic smell from TV.
TV is tilted to right or left side.
Can not assemble stand base.
Channel menu is grey out
(unavailable).
Your settings are lost after 30
minutes or every time TV is
turned off.
Intermittent loss of audio or
video.
You may see small particles if you
look closely at the edge of the
bezel surrounding the TV screen.
Some of above pictures and functions are available at specific models only.
N
Solution
● Replace the remote control batteries with correct polarity (+ -).
● Clean the transmission window located on the top of the remote.
● Try pointing the remote directly at the TV from 5~6 feet away.
● programme the Cable/Set top box remote control to operate the TV. Refer to Cable/Set
top box user manual for SAMSUNG TV code.
● Check the supported resolution of the TV and adjust the external device's output
resolution accordingly. Refer to resolution settings in this manual.
● This smell is normal and will dissipate over time.
● Remove the stand base from TV and reassemble.
● Make sure TV is placed on flat surface. If can not remove screws from TV, please use
magnetized screw driver.
● Channel menu is only available when TV source is selected.
● If TV is in the Store Demo mode, it will reset audio and picture settings every 30
minutes. Please change from Store Demo mode to Home Use mode in the
Plug & Play procedure. Press the SOURCE button to select TV mode, go to MENU →
Setup → Plug & Play → ENTERE.
● Check cable connections and reconnect.
● Can be caused by using overly rigid or thick cables. Make sure the cables are flexible
enough for long term use. If wall mounting, we recommend using cables with 90
degree connectors.
● This is part of the product's design and is not a defect.
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