Support Menu - Samsung LED TV User Manual

Basic Features

Support Menu

Self Diagnosis
■ Picture Test (Yes / No): Use to check for picture
problems and if the problem continues to occur check
the colour pattern.
■ Sound Test (Yes / No): Use the built-in melody sound to
check for sound problems.
✎
If you hear no sound from the TV's speakers,
before performing the sound test, make sure
Speaker Select is set to TV speaker in the
Sound menu.
✎
The melody will be heard during the test even if
the sound is muted by pressing the
■ Signal Information: (digital channels only) HDTV
channel's reception quality is either perfect or the
channels are unavailable. Adjust your antenna to
increase signal strength.
■ Troubleshooting: If the TV seems to have a problem,
refer to this description.
✎
If none of these trouble shooting tips apply,
contact the Samsung customer service centre.
Software Upgrade
Software Upgrade can be performed via a broadcasting
signal or by downloading the latest firmware from samsung.
com to a USB memory device.
Current Version the software already installed in the TV.
✎
Software is represented as "Year/Month/Day_Version".
Software Upgrade
Current Version
By USB
By Online
By Channel
Standby Mode Upgrade
Alternative Software
20
English
MUTE button.
2010/01/18_000001
►
: 1 hour later
----/--_------
U Move E Enter R Return
Installing the Latsted Version
■ By USB: Insert a USB
drive containing the
firmware upgrade file,
downloaded from
"www.samsung.com,"
into the TV. Please
be careful not to
disconnect the power
or remove the USB
drive until upgrades are
complete. The TV will be turned off and on automatically
after completing the firmware upgrade. When software is
upgraded, video and audio settings you have made will
return to their default settings. We advise you to to write
down your settings so that you can easily reset them
after the upgrade.
■ By Online: Upgrade the software using the Internet.
✎
First, configure your network. For detailed
procedures on using the Network Setup, refer to
the "Setting up the Network" instructions.
✎
If the internet connection doesn't operate properly,
the connection may be broken. Please retry
downloading. If the problem persists, download by
USB and upgrade.
■ By Channel: Upgrade the software using the
broadcasting signal.
✎
If the function is selected during the software
transmission period, software will be automatically
searched and downloaded.
✎
The time required to download the software is
determined by the signal status.
■ Standby Mode Upgrade: A manual upgrade will be
automatically performed at selected time. Since the
power of the unit is turned on internally, the screen
may be turned on slightly for the LED product. This
phenomenon may continue for more than 1 hour until
the software upgrade is complete.
HD Connection Guide
Refer to this information when connecting external devices
to the TV.
Contact Samsung
View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centres, and how to download
products and software.
TV Rear Panel
or
USB Drive