Support Menu - Samsung SyncMaster 3 Series User Manual

Basic Features

Support Menu

MENUm → Support → ENTERE
Self Diagnosis
✎
Self Diagnosis might take few seconds, this is part of the
normal operation of the LED display
Picture Test (Yes / No): Use to check for picture problems.
■
Yes: If the test pattern does not appear or there is noise
in the test pattern, select Yes. There may be a problem
with the LED display. Contact Samsung's Call Centre for
assistance.
No: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
Sound Test (Yes / No): Use the built-in melody sound to
■
check for sound problems.
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the LED display. Contact Samsung's Call
Centre for assistance.
No: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
Signal Information: (digital channels only) An HD channel's
■
reception quality is either perfect or the channels are
unavailable. Adjust your antenna to increase signal strength.
Reset: Restores all settings to factory defaults except
■
network settings.
Software Upgrade
Software Upgrade can be performed via a broadcasting signal
or downloading the latest firmware from "www.samsung.com,"
to a USB memory device.
Current Version the software already installed in the LED
display.
✎
Software is represented as "Year/Month/Day_Version".
Software Upgrade
By USB
By Channel
Alternative Software
Standby Mode Upgrade 2 hours later
Installing the Latest Version
By USB: Insert
■
a USB drive
containing
the firmware
upgrade file,
downloaded from
"www.samsung.com," into the TV. Please be careful not
to disconnect the power or remove the USB drive until
upgrades are complete. The TV will be turned off and on
automatically after completing the firmware upgrade. When
software is upgraded, video and audio settings you have
made will return to their default settings. We advise you to
write down your settings so that you can easily reset them
after the upgrade.
By Channel: Upgrade the software using the broadcasting
■
signal.
✎
If the function is selected during the software
transmission period, software will be automatically
searched and downloaded.
✎
The time required to download the software is
determined by the signal status.
Alternative Software: Replace the current software with
■
the alternative.
Standby Mode Upgrade (Off / 1 hour later / 2 hours later
■
/ 00:00 / 02:00 / 12:00 / 14:00): A manual upgrade will be
automatically performed at selected time. Since the power
of the unit is turned on internally, the screen may be turned
on slightly for the LED product. This phenomenon may
continue for more than 1 hour until the software upgrade is
complete.
Contact Samsung
View this information when your LED display does not work
properly or when you want to upgrade the software. You can
find information regarding our call centres, and how to download
products and software.
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