PROBLEM
Battery life differs from
the manual.
Media Studio Program
Malfunction
Connection to your PC
is disabled.
The fi le transfer rate is
too slow.
Player isn't playing.
106 _ troubleshooting
SOLUTION
• The battery life can vary depending on the sound
mode and display setting.
• Battery life may be shortened when the player is left
for extended periods in low or high temperatures.
• Check if your PC meets the basic system
requirements.
• Check if the USB cable is correctly connected and
try again.
• Press <Start> on the toolbar of your PC to run
Windows Update. Select Key Updates and Service
Packs, then update all. Reboot your PC and
reconnect.
• If you are running multiple programs including
<Media Studio> on your PC, the fi le transfer rate
will be slow. Exit unnecessary programs and try
transferring again.
• Check if the available fi le has been saved in the
memory.
• Check if the music fi le is damaged.
• Check if there is enough battery power.