Information Codes - Samsung WA5471AB Series User Manual

troubleshooting

INFORMATION CODES

The Washer may display information codes to help you understand what is occurring with your Washer better.
CODE SYMBOL MEANING
30_ troubleshooting
WA5471ABP-03050B_EN.indd Sec10:30 WA5471ABP-03050B_EN.indd Sec10:30
Unbalanced load prevented your
Washer from spinning.
Door is open when Washer is
running.
Your Washer failed to lock the
door.
Water temperature control
problem.
(Heater Control problem)
Your Washer has tried to fill but
has not reached the proper water
level.
The door will not unlock.
Motor not running properly.
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Your Washer has tried to fill but
was unsuccessful.
Check if the hot water supply
hose is connected.
The hot/cold water hose
connection is not correct.
A fault is detected in the water
level sensor.
Jammed Key.
Temperature sensor problem.
SOLUTION
Redistribute the load, press the Start/Pause
Button.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Call for service.
Call for service.
Make sure the door is firmly closed.
Push the Power button to turn off your Washer,
then turn it on again. If the code reappears, call
for service.
Restart the cycle pressing the Start/Pause
Button. If the code reappears, call for service.
Do the following:
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then please
remove the device and connect the water hoses
directly to the unit.
You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function.
Please connect the hot/cold water hose
connection correctly.
Call for service
Call for service
Restart the cycle.
If the code reappears, call for service.
2012-01-12 2012-01-12 5:24:20 5:24:20