Information Codes - Samsung WF231 Series User Manual

troubleshooting and

information codes

CHECK THESE SOLUTIONS IF YOUR WASHER...
PROBLEM
fills with the wrong
temperature water.
door locked or will not
open.
does not drain and/or spin.
load is too wet at the end of
the cycle.
leaks water.
has excessive suds.
There appears to be an
insufficient amount of
water.
30_ troubleshooting and information codes
WF241ANW-02832E_EN_v1.indd Sec10:30 WF241ANW-02832E_EN_v1.indd Sec10:30
SOLUTION
• Turn both faucets on fully.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct faucets.
Flush the water lines.
• Check your water heater. It should be set to deliver a minimum 120° F (49° C) hot
water at the tap. Also check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the screens. The hose filter screens may be plugged.
• As your Washer is filling, the water temperature may change as the automatic
temperature control feature checks incoming water temperature. This is normal.
• While your Washer is filling, you may notice just hot and/or just cold water going
through the dispenser when cold or warm wash temperatures are selected. This
is a normal function of the automatic temperature control feature as your Washer
determines the temperature of the water.
• Press the Start/Pause Button to stop your Washer.
• Your Washer door will remain locked during the heating portion of the Sanitize Cycle
• It may take a few moments for the door lock mechanism to disengage.
• Check the fuse or reset the circuit breaker.
• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the door and press the Start/Pause Button. For your safety,
your Washer will not tumble or spin unless the door is closed.
• Make sure the debris filter is not clogged.
• Use the High or Extra High spin speed.
• Use high efficiency detergent to reduce over–sudsing.
• The load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
• Make sure the door is firmly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
• Avoid overloading.
• Use high efficiency detergent to prevent over–sudsing.
• Use high efficiency detergent to prevent over-sudsing.
• Reduce the detergent amount for soft water, small or lightly soiled loads.
• Make sure you are using HE detergent.
• The Front Loading Washer provides maximum performance using a
small amount of water.
• Since the water fill not completed at the beginning of the wash, the
amount of water may appear to be small.
• Because the amount of time that water is supplied differs depending on
the type of laundry, the amount of water may seem small.
• Since water is supplied from the bottom of the tub and the supplied
water is absorbed by the laundry, the amount of water may seem small.
2011-08-10 2011-08-10 4:20:53 4:20:53