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12
12
Troubleshooting
With proper installation, operation and maintenance your gas fi replace will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.
A. Electronic Ignition System
Symptom
1.
No transmission, motor does
not turn.
2.
No ignition. No tone.
3.
No ignition; one 5 seconds
continuous tone (7 shorts
beeps might be heard prior to
the 5 seconds tone).
4.
No pilot fl ame and control
continues to spark.
5.
Pilot is lit and control
continues to spark. Valve
shuts off after 10...30
seconds. Valve operates
manually.
6.
Pilot is lit, sparking stops if a
fl ame is present. Valve shuts
off after 10...60 seconds.
Valve does not work manually.
7.
3 short beeps while the motor
turns.
8.
Pilot fl ame lights but there is
no main gas fl ow.
9.
Pilot sparks, but pilot will not
light.
24
Possible Causes
A.
Receiver must learn new
code.
A.
Receiver
A.
ON/OFF switch is in OFF
position.
B.
Loose wire.
C.
Receiver.
D.
Bent pins on 8 wire
connector.
E.
Valve.
A.
Air in the pilot supply line.
B.
Thermocouple circuit
wired incorrectly.
C.
No spark at pilot burner.
D.
Valve.
E.
Over tightened
thermocouple interrupter.
F.
Receiver.
A.
Receiver.
A.
Thermocouple.
B.
Low inlet pressure to
valve.
C.
Valve.
A.
Batteries are low.
A.
Manual override knob
(if equipped) is in MAN
position.
B.
Valve turned down to pilot
fl ow.
C.
Low inlet pressure to
valve.
D.
Valve.
A.
Correct gas supply.
B.
Ignitor gap is too large.
C.
Module is not grounded.
Heat & Glo Lifestyle Collection • Dakota 42-CE • 4036-915 Rev I • 1/07
Corrective Actions
Press and hold the receiver's reset button until you hear 2 acoustic signals.
After the second longer acoustic signal, release the reset button and within the
subsequent 20 seconds, press the down arrow on the remote handset until you
hear an additional long acoustic signal confi rming the new code is set.
Replace receiver and reprogram code.
Push switch to ON position.
Secure wire.
Replace receiver and reprogram.
Straighten pins on 8 wire connector.
Replace valve.
Purge the line or start ignition several times.
Check polarity of the thermocouple wires.
Check spark gap, check wiring connection. Check for spark in location along
cable.
Replace valve. Do not over tighten.
Replace valve and thermocouple interrupter.
Replace receiver and reprogram code.
Replace receiver and reprogram code.
Replace thermocouple.
Confi rm suffi cient inlet pressure to the valve. Adjust or replace inlet regulator if
necessary.
Replace valve. Do not overtighten the thermocouple interrupter.
Replace batteries - quality alkaline recommended. WARNING: Creating an
electrical short between the batteries/battery box and metal parts of the appliance
may render the receiver inoperable.
Turn Manual override knob to ON position.
Turn fl ame to high fi re by pressing up button on remote handset.
Confi rm suffi cient inlet pressure to the valve. Adjust or replace inlet regulator if
necessary.
Replace valve.
Verify that incoming gas line ball valve is "open". Verify that inlet pressure reading
is within acceptable limits, inlet pressure must not exceed 50 mbar.
Verify that spark gap from ignitor to pilot hood is .43 cm.
Verify control box is securely grounded to metal chassis of fi replace.
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