NETGEAR R6300v2 User Manual
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NETGEAR R6300v2 User Manual

Smart wifi router
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R6300v2 Smart WiFi Router
Us e r Manual
March 2014
202-11202-03
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR R6300v2

  • Page 1 R6300v2 Smart WiFi Router Us e r Manual March 2014 202-11202-03 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.

  • Page 3: Table Of Contents

    Use NETGEAR genie after Installation ........15...
  • Page 4 Set Up the ReadySHARE Printer Utility ....... . . 63 Install the NETGEAR USB Control Center ....... . 64 Set Up the NETGEAR USB Control Center .
  • Page 5 R6300v2 Smart WiFi Router Add a Custom Service ..........79 Edit or Delete a Port Forwarding Entry .
  • Page 6 R6300v2 Smart WiFi Router Chapter 10 Troubleshooting Quick Tips ............122 Sequence to Restart Your Network .

  • Page 7: Chapter 1 Hardware Setup

    NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.

  • Page 8: Unpack Your Router

    Category 5 (Cat 5) Ethernet cable with internal shielding • Installation guide If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the front, side, and back panels and the label.

  • Page 9: Front And Side Panels

    • Blinking amber. The firmware is upgrading, or the Reset button was pressed. • Solid green. The router is ready. • Blinking green. The firmware is corrupted. Visit www.netgear.com/support. • Off. Power is not supplied to the router. Internet •...

  • Page 10: Rear Panel

    R6300v2 Smart WiFi Router on. If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to the router. • WPS button. You can use this button to use WPS to add a wireless device or computer to your wireless network.

  • Page 11: Position Your Router

    R6300v2 Smart WiFi Router Position Your Router The router lets you access your network from anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.

  • Page 12: Chapter 2 Getting Started

    Getting Started Co n n ec t i n g to t h e ro u te r This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide.

  • Page 13: Router Setup Preparation

    R6300v2 Smart WiFi Router Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

  • Page 14: Netgear Genie Setup

    R6300v2 Smart WiFi Router NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. Installation with basic setup takes about 15 minutes to complete. To use NETGEAR genie to set up your router:  Turn the router on by pressing the On/Off button.

  • Page 15: Use Netgear Genie After Installation

    NETGEAR technical support. Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.

  • Page 16: Dashboard (Basic Home Screen)

    Chapter 9, Advanced Settings. You need a solid understanding of networking to use this tab. • Help & Support. Visit the NETGEAR support site for information, help, and product documentation. These links work once you have an Internet connection. Getting Started...

  • Page 17: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.

  • Page 18: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie...

  • Page 19: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings You r In te rn et con n ec t i o n a nd W i Fi n e two r k This chapter contains the following sections: • Internet Setup • Parental Controls •...

  • Page 20: Internet Setup

    The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click the Apply button. Your settings are saved. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting. NETGEAR genie Basic Settings...

  • Page 21: Internet Setup Screen Fields

    R6300v2 Smart WiFi Router Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is required. Does Your Internet connection require a login? Select either Yes or No.

  • Page 22: Parental Controls

    To set up Live Parental Controls:  Select Parental Controls on the dashboard screen. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility. NETGEAR genie Basic Settings...
  • Page 23 R6300v2 Smart WiFi Router After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.

  • Page 24: Basic Wireless Settings

    R6300v2 Smart WiFi Router After you log on or create your account, the filtering level screen displays: Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button.
  • Page 25 R6300v2 Smart WiFi Router NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 26: Wireless Settings Screen Fields

    Security Options. The router comes with unique preset wireless security. These settings are on the product label. NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password. However, you can change the security option and passphrase.

  • Page 27: Set Up A Guest Network

    For help with WPA settings on your wireless computer or device, see the instructions that came with your product. Change the Wireless Security Option NETGEAR recommends that you do not disable security. To change the WPA settings: ...
  • Page 28 R6300v2 Smart WiFi Router To set up a guest network:  Select BASIC > Guest Network. Select any of the following wireless settings: Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile.

  • Page 29: View Attached Devices

    R6300v2 Smart WiFi Router View Attached Devices You can view all computers or devices that are currently connected to your network. To go to the Attached Devices screen:  From the BASIC Home screen, select Attached Devices. Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.

  • Page 30: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie ADVANCED Home S p e c i f yi n g c u stom s e tti ng s This chapter contains the following sections: • NETGEAR genie ADVANCED Home Screen • Internet Connection Setup Wizard • WAN Setup •...

  • Page 31: Netgear Genie Advanced Home Screen

    R6300v2 Smart WiFi Router NETGEAR genie ADVANCED Home Screen The genie ADVANCED Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. See View Router Status on page 88.

  • Page 32: Wan Setup

    R6300v2 Smart WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.

  • Page 33: Default Dmz Server

    R6300v2 Smart WiFi Router it allows your router to be discovered. Do not select this check box unless you have a specific reason. • Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it.

  • Page 34: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...

  • Page 35: Lan Setup

    R6300v2 Smart WiFi Router Table 2. Common MTU sizes (continued) Application 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not have large email attachments, for example.

  • Page 36: Lan Setup Screen Settings

    R6300v2 Smart WiFi Router To change the LAN settings:  Select ADVANCED > Setup > LAN Setup. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. Click the Apply button.

  • Page 37: Role Of The Router As A Dhcp Server

    R6300v2 Smart WiFi Router RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server.

  • Page 38: Set Up Address Reservation

    R6300v2 Smart WiFi Router Click the Apply button. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router. Set Up Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server.

  • Page 39: Quality Of Service (Qos) Setup

    R6300v2 Smart WiFi Router Click Next. Select the radio button for the setup method that you want to use, and follow the steps. • Push Button. a. Either click the WPS button on this screen, or press the WPS button on the router.

  • Page 40: Set Up Qos For Internet Access

    R6300v2 Smart WiFi Router the client running that application have to have WMM enabled. Legacy applications that do not support WMM and applications that do not require QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default.
  • Page 41 R6300v2 Smart WiFi Router The QoS Priority Rule list displays. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. In the QoS Policy for field, type the name of the application or game.
  • Page 42 R6300v2 Smart WiFi Router QoS for a Router LAN Port To create a QoS policy for a device connected to one of the router’s LAN ports:  Select ADVANCED > Setup > QoS Setup. Select the Turn Internet Access QoS On check box.
  • Page 43 R6300v2 Smart WiFi Router From the Priority Category list, select MAC Address. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.

  • Page 44: Bandwidth Control

    R6300v2 Smart WiFi Router Bandwidth Control Bandwidth control lets you set a limit to the bandwidth that is available for traffic from the router to the Internet. To set the maximum uplink bandwidth:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 45: Enable Facebook Wifi

    R6300v2 Smart WiFi Router Enable Facebook WiFi If you have a small business, you can set up Facebook WiFi on your router so that customers can access your business WiFi by checking in to your Facebook business page. Before you enable Facebook WiFi, you must set up a guest network.
  • Page 46 R6300v2 Smart WiFi Router The Facebook Wi-Fi Configuration screen displays: Select a Facebook business page from the Select a Page drop-down list. If you want to allow customers to skip check-in, select the Skip check-in link radio button. If you select this radio button, customers will have the option to check in to your Facebook business page or skip the check-in.
  • Page 47 R6300v2 Smart WiFi Router Facebook WiFi is enabled. NETGEAR genie ADVANCED Home...

  • Page 48: Chapter 5 Usb Storage

    USB Storage Device Network and Access Settings • Available Network Folders • Specify Approved USB Devices • Media Server Settings • TiVo Support For information about using the ReadySHARE Printer feature, see Chapter 6, ReadySHARE Printer. For more about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 49: Usb Drive Requirements

    R6300v2 Smart WiFi Router USB Drive Requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the router supports, go to: http://kbserver.netgear.com/readyshare Note:Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 50: Safely Remove A Usb Drive

    R6300v2 Smart WiFi Router For best USB hard drive access speed, use the blue USB 3.0 port on the back of the router. If you want to share a USB printer, connect it to the USB 2.0 port on the side of the router.
  • Page 51 R6300v2 Smart WiFi Router Launch readyshareconnect.exe. Select the drive letter that you want to map to the network folder. (Optional) If you want to connect to the USB drive as a different user, select the Connect using different credentials check box.

  • Page 52: Share Files

    R6300v2 Smart WiFi Router The directories of the USB drive that your account has access to display. For example, you could see: share/partition1/directory1. You can now read and copy files from the USB directory. Share Files You can share files on the USB drive for a wide variety of business and recreational purposes.

  • Page 53: Share Large Files Over The Internet

    The USB 3.0 port on the back panel of the router performs faster than the USB 2.0 port on the front panel of the router. Install the genie app on each Windows computer. To download the genie app, visit www.netgear.com/genie. Download ReadySHARE Vault from www.netgear.com/readyshare and install it on each Windows computer.

  • Page 54: View A Usb Device Attached To The Router

    R6300v2 Smart WiFi Router Use the dashboard or the Backup tab to set up and run your backup. View a USB Device Attached to the Router To view basic information about the USB storage device:  Select BASIC > ReadySHARE.

  • Page 55: Usb Storage Device Network And Access Settings

    R6300v2 Smart WiFi Router USB Storage Device Network and Access Settings You can set up the device name, workgroups, and network folders for your USB device. To view or change the USB storage advanced settings:  Select ADVANCED > USB Storage > Advanced Settings.

  • Page 56: Available Network Folders

    R6300v2 Smart WiFi Router Available Network Folders You can view or change the network folders on the USB storage device. To view network folders:  Select ADVANCED > USB Storage > Advanced Settings. Scroll down to the Available Networks Folder section of the screen.
  • Page 57 R6300v2 Smart WiFi Router Click Create Network Folder. If the Add a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. In the Folder field, browse and select the folder.

  • Page 58: Specify Approved Usb Devices

    R6300v2 Smart WiFi Router Specify Approved USB Devices For more security, you can set up the router to share only approved USB devices. To set up approved USB devices:  Select ADVANCED > Advanced Setup > USB Settings. Click the Approved Devices button.

  • Page 59: Media Server Settings

    By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. The router serves media in DLNA compatible form to DLNA/UPnP AV-compliant media players.

  • Page 60: Tivo Support

    Select ADVANCED > USB Storage > Media Server. Make sure that the Enable TiVo support check box is selected. To play videos:  On the TiVo, select TiVo Central > My Shows. Go to the bottom of the list to find and select the R6300v2. USB Storage...
  • Page 61 R6300v2 Smart WiFi Router To play music or view photos:  On the TiVo, select TiVo Central > Music, Photos, & Showcases. Select what you want to play or watch. To copy TiVo Files onto a computer:  Use the TiVo Desktop accessory available at https://www3.tivo.com/store/accessories-software.do.

  • Page 62: Chapter 6 Readyshare Printer

    • ReadySHARE Printer Utility • Set Up the ReadySHARE Printer Utility • Install the NETGEAR USB Control Center • Manage USB Print and Scan Jobs Note: The USB port on the router can connect only to USB devices like flash drives, hard drives, and printers. Do not connect computers,...

  • Page 63: Readyshare Printer Utility

    The ReadySHARE Printer utility setup file and instructions are available through this URL: www.netgear.com/readyshare Once installed, the ReadySHARE Printer utility displays on your computer as the NETGEAR USB Control Center. Set Up the ReadySHARE Printer Utility You have to connect the USB Printer to your router and install the utility on each computer in your network from which you want to control the USB printer.

  • Page 64: Install The Netgear Usb Control Center

    For the ReadySHARE Print feature to work, this utility has to be installed and running in the background on each computer in the network from which you want to control this USB printer. Once installed, the ReadySHARE Printer utility displays on your computers as the NETGEAR USB Control Center.
  • Page 65 R6300v2 Smart WiFi Router Follow the instructions to install the NETGEAR USB Control Center utility. Select the language and click OK. The utility is installed On each computer on your network that shares the USB printer, perform the initial setup of the NETGEAR USB Control Center.

  • Page 66: Set Up The Netgear Usb Control Center

    To set up the NETGEAR USB Control Center:  On each computer on your network that shares the USB printer, launch the NETGEAR USB Control Center the same way you launch any application program on your Windows or MAC computer.

  • Page 67: Configure The Netgear Usb Control Center

    The utility does not always need to hold the connection of a USB printer. After a print job is created for some USB printers, the NETGEAR USB Control Center connects to this USB printer automatically and prints. After the print job is done, the printer status might return to a Paused state.

  • Page 68: Manage Usb Print And Scan Jobs

    Your changes are saved. Manage USB Print and Scan Jobs The NETGEAR USB Control Center utility runs in the background on each computer in your network. This utility manages the printing queue and handling for the USB printer connected to your router.
  • Page 69 Configure the NETGEAR USB Control Center. Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center utility from accessing the USB printer. If you do not see the USB printer in the utility, you can disable the firewall temporarily to allow the utility to work.

  • Page 70: Launch The Netgear Usb Control Center

    The NETGEAR USB Control Center shows the availability status of the USB devices. The NETGEAR USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work.

  • Page 71: Use The Scan Feature Of A Multifunction Usb Printer

    To use the scan feature of a multifunction USB printer:  Launch the NETGEAR USB Control Center the same way you launch any application program on your Windows or MAC computer. Make sure that the printer status shows as Available.

  • Page 72: Chapter 7 Security

    Security C u sto m i z i n g t h e fi re wa l l se t tin g s This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: •...

  • Page 73: Keyword Blocking Of Http Traffic

    R6300v2 Smart WiFi Router Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To set up keyword blocking:  Select ADVANCED > Security > Block Sites.

  • Page 74: Block Services (Port Filtering)

    R6300v2 Smart WiFi Router Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.

  • Page 75: Port Triggering To Open Incoming Ports

    R6300v2 Smart WiFi Router The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 76: Port Forwarding To Permit External Host Communications

    R6300v2 Smart WiFi Router You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.

  • Page 77: How Port Forwarding Differs From Port Triggering

    R6300v2 Smart WiFi Router 192.168.1.123.” The following sequence shows the effects of the port forwarding rule you have defined: The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote...

  • Page 78: Set Up Port Forwarding To Local Servers

    R6300v2 Smart WiFi Router Set Up Port Forwarding to Local Servers The port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 79: Add A Custom Service

    R6300v2 Smart WiFi Router Add a Custom Service To define a service, game, or application that does not appear in the Service Name list, first determine which port number or range of numbers the application uses. You can usually determine this information by contacting the publisher of the application or user groups or news groups.

  • Page 80: Edit Or Delete A Port Forwarding Entry

    R6300v2 Smart WiFi Router Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry:  Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Forwarding radio button as the service type. In the table, select the radio button next to the service name.
  • Page 81 R6300v2 Smart WiFi Router Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP). See Universal Plug and Play page 109.
  • Page 82 R6300v2 Smart WiFi Router Click the Add Service button. In the Service Name field, type a descriptive service name. In the Service User list, select Any, or select Single address and enter the IP address of one computer. • Any (the default), allows any computer on the Internet to use this service.

  • Page 83: Schedule Blocking

    R6300v2 Smart WiFi Router Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking:  Select ADVANCED > Security > Schedule. Set up the schedule for blocking keywords and services. •...

  • Page 84: Set Up Security Event Email Notifications

    R6300v2 Smart WiFi Router Set Up Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: ...
  • Page 85 R6300v2 Smart WiFi Router Your settings are saved. Security...

  • Page 86: Chapter 8 Administration

    Administration M a n a gi n g you r n et work This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View Router Status •...

  • Page 87: Upgrade The Router Firmware

    R6300v2 Smart WiFi Router Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the ADVANCED tab. You might see a message at the top of the genie screens when new firmware is available for your product.

  • Page 88: View Router Status

    R6300v2 Smart WiFi Router View Router Status To view router status and usage information:  Select ADVANCED Home or select Administration > Router Status. Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 89 IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.

  • Page 90: Wireless Settings (2.4 Ghz And 5 Ghz)

    R6300v2 Smart WiFi Router Connection Status Button To view the Internet connection status:  Select ADVANCED Home or select Administration > Router Status. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router.

  • Page 91: View Logs Of Web Access Or Attempted Web Access

    R6300v2 Smart WiFi Router Channel. The operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available. Channels 1, 6, and 11 do not interfere with each other.

  • Page 92: Manage The Configuration File

    R6300v2 Smart WiFi Router Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 93: Erase The Current Configuration Settings

    R6300v2 Smart WiFi Router Erase the Current Configuration Settings You can use the Erase button to erase the configuration and restore the factory default settings. You might want to erase the settings if you move the router to a different network.

  • Page 94: Password Recovery

    R6300v2 Smart WiFi Router Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.

  • Page 95: Chapter 9 Advanced Settings

    Advanced Settings S et t i n g u p un iq u e s it u ati o ns This chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features. This chapter includes the following sections: •...

  • Page 96: Advanced Wireless Settings

    R6300v2 Smart WiFi Router Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only.

  • Page 97: Set Up A Wireless Schedule

    R6300v2 Smart WiFi Router Your changes take effect. Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.

  • Page 98: Set Up A Wireless Access List By Mac Address

    (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key.

  • Page 99: Wireless Access Point (Ap)

    Note: To avoid interference with other routers or gateways in your network, NETGEAR recommends that you use different wireless settings on the router in access point mode. You can also turn off the wireless radio on the other router or gateway.
  • Page 100 R6300v2 Smart WiFi Router To set up the router as an AP:  Connect an Ethernet cable to the Internet port of this router and to a LAN port in the other router. Cable this port to a LAN port on the other router Select ADVANCED >...

  • Page 101: Set Up The Router In Bridge Mode

    Set Up the Router in Bridge Mode You can use your R6300v2 Smart WiFi Router in bridge mode to connect multiple devices wirelessly at the faster 802.11ac speed. To do this, you need two WiFi routers: one set up as a router and the other set up as a bridge.
  • Page 102 R6300v2 Smart WiFi Router Scroll down and select the Use other operation mode check box and the Enable Bridge mode radio button. The screen adjusts. Click the setup bridge mode wireless settings button. Specify the settings of the other router.

  • Page 103: Dynamic Dns

    DNS service does not work because private addresses are not routed on the Internet. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 104: Specify A Dns Account That You Already Have

    A message displays the Dynamic DNS status. Specify a DNS Account That You Already Have If you already have a Dynamic DNS account with NETGEAR no-ip, www.NoIP.com, or www.DynDNS.org, you can set up the router to use your account. To set up Dynamic DNS if you already have an account: ...
  • Page 105 For a www.NoIP or www.DynDNS account, in the User Name field, enter the user name for your account. For a NETGEAR account at www.no-ip, in the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 106: Change The Dynamic Dns Settings

    R6300v2 Smart WiFi Router To verify that your Dynamic DNS service is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Change the Dynamic DNS Settings To change your settings:  Launch an Internet browser from a computer or wireless device that is connected to the network.
  • Page 107 R6300v2 Smart WiFi Router • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. • The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192.168.1.100.

  • Page 108: Remote Management

    R6300v2 Smart WiFi Router The Static Routes screen adjusts. a. Edit the route information. b. Click the Apply button. • Click the Delete button. The route is removed from the table. Remote Management The remote management feature lets you access your router over the Internet to view or change its settings.

  • Page 109: Universal Plug And Play

    R6300v2 Smart WiFi Router • For a single IP address on the Internet, select Only This Computer. Enter the IP address. • For a range of IP addresses on the Internet, select IP Address Range. Enter a beginning and ending IP address to define the allowed range.

  • Page 110: Ipv6

    R6300v2 Smart WiFi Router any device to automatically control the resources, such as port forwarding (mapping), of the router. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of more network traffic.

  • Page 111: Requirements For Entering Ipv6 Addresses

    R6300v2 Smart WiFi Router • If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select Auto Config. For more information about Internet connection types, see the following sections. Click the Apply button. Your changes take effect.

  • Page 112: Ipv6 Auto Config

    R6300v2 Smart WiFi Router length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.

  • Page 113: Ipv6 6To4 Tunnel

    R6300v2 Smart WiFi Router length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 114 R6300v2 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 115: Ipv6 Pass Through

    R6300v2 Smart WiFi Router IPv6 Pass Through In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: ...

  • Page 116: Ipv6 Dhcp

    R6300v2 Smart WiFi Router • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen.

  • Page 117: Ipv6 Pppoe

    R6300v2 Smart WiFi Router • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 118 R6300v2 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 119: Traffic Meter

    R6300v2 Smart WiFi Router • Auto Config. This is the default setting. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
  • Page 120 R6300v2 Smart WiFi Router In the Traffic Counter section, set the traffic counter to begin at a specific time and date. If you want the traffic counter to start immediately, click the Restart Counter Now button. In the Traffic Control section, specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached.

  • Page 121: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 122: Quick Tips

    R6300v2 Smart WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you need to restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router.

  • Page 123: Power Led Is Off Or Blinking

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12 VDC, 2.5A power adapter that NETGEAR supplied for this product. •...

  • Page 124: Wifi Led Is Off

    If you want to set up your router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.

  • Page 125: Cannot Access The Internet

    Router Status screen. To check the WAN IP address:  Start your browser, and select an external site such as www.netgear.com. Access the router interface at www.routerlogin.net. Select Administration > Router Status. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
  • Page 126 R6300v2 Smart WiFi Router If your computer obtains its information from the router by DHCP, reboot the computer, and verify the gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.

  • Page 127: Troubleshoot Pppoe

    R6300v2 Smart WiFi Router Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection:  Select Administration > Router Status. Click Connection Status. Check the Connection Status display. If any of the field s on the Connection Status screen indicate Failed, you might be using an incorrect service name, user name, or password.

  • Page 128: Changes Not Saved

    R6300v2 Smart WiFi Router Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

  • Page 129: Troubleshoot Your Network Using The Ping Utility

    R6300v2 Smart WiFi Router Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network is easy using the ping utility in your computer or workstation.

  • Page 130: Test The Path From Your Computer To A Remote Device

    R6300v2 Smart WiFi Router Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows toolbar, click the Start button and select Run.

  • Page 131: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...

  • Page 132: Factory Settings

    R6300v2 Smart WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table.
  • Page 133 R6300v2 Smart WiFi Router Table 3. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US, otherwise varies by region...

  • Page 134: Technical Specifications

    R6300v2 Smart WiFi Router Technical Specifications Table 4. R6300v2 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...
  • Page 135 R6300v2 Smart WiFi Router Table 4. R6300v2 Router specifications (continued) Feature Description Operating frequency range 2.4 GHz 2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan) 2.412–2.472 GHz (Europe ETSI) 5 GHz 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) CE (Europe ETSI): 5.25–5.35 GHz (DFS band)

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