Nokia C3–01 User Giude page 67

We collect your personal data typically when you make a purchase, use or register into our services, enter into a sales promotion
or a campaign or otherwise interact with us. We endeavour to collect personal data only with your knowledge or consent.
Below are examples of the categories of data collected.
Technical Information For the most part, you may visit our websites or use our products or services without having to
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tell us who you are. However, certain technical information is normally collected as a standard part of your use of our
services. Such information includes, for example, your IP-address, access times, the website you linked from, pages you
visit, the links you use, the adbanners and other content you viewed, information about your devices and other such
technical information your browser provides us with or as may be otherwise collected in connection with certain products
and services. When you use our services or otherwise interact with us over telecommunications networks, certain
additional information, such as your mobile telephone number, may be transmitted to us by the telecommunications
operator as a standard part of that communication. Please also see the section "Use of Cookies and Web Beacons" below.
Information you provide us with When you register for our services, make a purchase, enter a sales promotion or
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otherwise interact with us, we may ask you to provide us with information such as your name, email address, street
address, as well as user names, passwords and other such credentials that are used to authenticate users and to validate
their actions or that may be needed to provide you with the products and services you have requested or to communicate
with you.
We may collect demographic information, for example, your age, gender, postal code and language preferences. We may
also collect other information you provide, such as your consents, preferences and feedback, information relating to your
devices and other such information you provide us with. Please note that certain non-identifiable information collected
from you may become personally identifiable when you provide us with your personal data. We may also obtain, in
accordance with applicable law, some personal data from list-rental companies and other such publicly available sources.
Some of our services may allow you to submit information about other people, for example, if you make an order for a
product that you wish us to send directly to another recipient.
Your transactions with us We collect or ask for information relating to your purchase and/or use of our products and/
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or services and your other interactions with us. Such information may include, for example, details of the queries or
requests you have made, the products and services provided (including delivery details), financial details (including
payments made, credit card details, billing address, credit checks and other such financial information), details of
agreements between you and Nokia, records of contacts and communications, information and details relating to the
content you have provided us with and other such transactional information. We may, in accordance with applicable law,
record your communication with our customer care or with other such contact points. Certain services may involve the
use of your location data. However, use of your location data for such services is subject to your consent.
The Purposes for which We Process Your Personal Data
Nokia processes your personal data for the purposes described in this Policy and/ or any additional service specific privacy
information. Please note that one or more purposes may apply simultaneously.
Provision of products and services We may use your personal data to fulfill your requests, process your order or as
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otherwise may be necessary to perform or enforce the contract between you and Nokia, to ensure the functionality and
security of our products and services, to identify you and to prevent and investigate fraud and other misuses.
Development of products and services We may use your personal data to develop our products and/or services.
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However, for the most part we only use aggregate and statistical information in the development of our products and
services. We may also use your personal data to personalize our offering and to provide you with service more relevant
to you, for example, to make recommendations and to display customized content and advertising in our websites. We
may combine personal data collected in connection with your use of a particular Nokia product and/or service with other
personal data we may hold about you, except where such personal data was collected for a different purpose. We may
create aggregate and statistical information based on your personal data.
Communicating with you and marketing We may use your personal data to communicate with you, for example, to
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provide information relating to our products and/or services you are using or to contact you for customer satisfaction
queries. We may use your personal data for marketing or research purposes, for example, to conduct market research
and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we
may offer. Also, some of our products and services may be used to promote products and services of other companies.
Product and safety information 67