Troubleshooting - Canon DIGITAL IXUS I5 User Giude

Troubleshooting

Problem
Camera will not
operate
Camera will not
record
Cannot play back
136
Cause
Power is not turned
on
SD card slot/battery
cover is open
Insufficient battery
voltage
Poor contact
between camera and
battery terminals
Mode switch is set
to (Playback)
Flash is charging
(Blinking in the
LCD monitor)
SD card is full
SD card is not
formatted correctly
SD card is write-
protected.
You attempted to play
back images shot
with another camera
or images edited with
a computer
File name was
changed with a
computer or file
location was changed
Solution
• Press the ON/OFF button for a
moment.
• Confirm that the SD card slot/
battery cover is securely closed.
• Insert a fully charged battery into
the camera.
• Wipe the terminals with a clean
dry cloth.
• Set the mode switch to
.
• The indicator will light orange
when it is charged. You can then
press the shutter button.
• Insert a new SD card.
• If required, download the images
to a computer and erase them
from the SD card to make space.
• Format SD card.
See Formatting SD Cards (p.
24).
• If reformatting does not work, the
SD card logic circuits may be
damaged. Consult the nearest
Canon Customer Support Help
Desk.
• Slide the write protect tab of the
SD card upward (p. 22).
• Computer images that cannot be
played back will play back if they are
added to the camera using the
bundled software program
ZoomBrowser EX or ImageBrowser.
• Set the file name or location on
the file format/structure of the
camera.
See About File Numbers and
Folder Numbers (p. 90).
or