Document Monitor Error Messages - Oce im2330 Printing Manual

10 Troubleshooting
In a Peer to Peer environment, the job may be queued on the Microsoft Windows operating
system print spooler and, consequently, not available in Current Jobs or the Jobs Log. If you
do not see any error messages and the printer seems to be working fine, resubmit the job.
The job may be in the Novell print queue and thus, not visible for the moment. Use NWAdmin
or PCONSOLE to see if there are any queue errors.
Cannot Interpret Document Monitor Messages/Warning/
Errors
Problem Description
The device status indicates the current state of the copier to which print jobs are being submit-
ted.
Corrective Action
For an explanation of device status messages, refer to the following section.
P.362 "Document Monitor Notification Messages"
P.363 "Document Monitor Printer Status Messages"

Document Monitor Error Messages

When the error message or printer status message is displayed, refer to the following section to
find your corrective action.
P.362 "Document Monitor Notification Messages"
P.363 "Document Monitor Printer Status Messages"
Document Monitor Notification Messages
The following table shows the notification messages displayed and helps you to find more infor-
mation about resolving it.
Message
Your document has been
printed.
Your private print document is
now being held.
Your proof set has been
printed.
Your fax has been transmitted
successfully.
Your document has been
cancelled.
Your document cannot be
printed due to error.
362 Document Monitor Errors
User has sent a print job and it has finished printing successfully.
User has sent a private print job and it is ready for the user to walk to copier and activate
the job.
User has sent a proof copy of a multi-copy job has printed, and it is ready for the user to
review before releasing and printing the remaining copies.
User has sent a fax job and it has finished faxing successfully.
User had sent a print job and it has been changed to a cancelled state. This can hap-
pen when a paper size is not available and the timeout has expired. Ensure proper
paper has been set to this equipment and resubmit the job.
If this message is notified after sending a private, proof, or scheduled print job, the pri-
vate or proof print job was cancelled before it was put into a held state. This may occur
because of a missing byte or memory failure. In this case, ask your administrator to
maintain the available hard disk space to store the jobs, or delete the unnecessary jobs
stored and resubmit the job.
User has sent a print job and it was rendered unserviceable by this equipment. Make
sure you use the correct printer driver.
Description