Frequently Asked Questions; Questions About The Dvr; Questions About Controlling A Live Program Or Recording - Scientific Atlanta Explorer User Manual

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Q. What happens if the DVR temporarily loses power?
A. The recordings that were saved prior to the power loss are preserved. Future
recording schedules are also preserved. You miss only the recordings that were
scheduled to be made or the portion of the program that aired while the power
was out.
Q. Where can I find details on installing the DVR?
A. Access Scientific Atlanta's Explorer eClub Web site at
www.scientificatlanta.com/explorerclub. It contains documentation on a
number of topics, including installation and setup. You need the model number of
the DVR and your email address to access the eClub Web site.
Q. Why doesn't the DVR respond when I press the keys on the remote?
A. Consider the following suggestions when troubleshooting your remote:
• Your remote may not be in the Cable mode. To use any of the features
provided by the DVR, the remote must be in Cable mode.
• Verify that the batteries in your remote are positioned correctly. If the batteries
are positioned correctly, you may need a new set of batteries.
• Verify that the IR Sensor on the DVR front panel is not blocked or covered.
Q. I want to move the DVR to a new location. How do I do this?
A. After disconnecting the DVR from your TV and other components, reconnect it by
following the instructions in your DVR installation guide. If you can't find your
copy of this guide, log on to Scientific Atlanta's Explorer eClub Web site at
www.scientificatlanta.com/explorerclub. It contains documentation on a
number of topics, including installation and set up. You need the model number
of the DVR and your email address to access the eClub Web site.
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Q. Can I remove the DVR on-screen graphics and banners?
A. Yes. Some TV programs display "scrolling" information across the bottom of the
TV screen (for example, news and sports "tickers"). The DVR on-screen status
bar and other graphics may cover up information scrolling on-screen. Press
remove any on-screen graphic or banner.
Q. How far back can I rewind a program?
A. It depends upon whether the program is a live or a recorded program. You can
rewind all recorded programs to the beginning of the recording. The situation is
different for live programs. If you have watched a live program for less than 1
hour, you can rewind back to the point that you started watching the channel. If
you have watched a live program for longer than 1 hour, you can rewind up to the
last hour that you've watched. For details on how the DVR allows you to rewind,
fast-forward, pause, or record live TV, see page 13.
Q. Can I pause, rewind, or fast-forward a program in the PIP screen?
A. No. Keys such as pause, rewind, and fast-forward control only the program
shown in the main TV screen. They also control the small Quarter screen that
appears on DVR screens like the Recorded List screen and the Program Guide.
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