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Performance Tips
Frequently Asked Questions
12
If the 8240 DVR does not perform as expected, the following tips may help. If
you need further assistance, contact your cable service provider.
No Picture
• Verify that the power to your TV is turned on.
• If the 8240 DVR is plugged into a wall switch, verify the wall switch is in the
ON position.
Note: You should avoid plugging the 8240 DVR into an outlet that is
controlled by a wall switch.
• Verify that all cables are properly connected.
• If your system includes a VCR or stereo, verify that you have properly
connected them to the 8240 DVR.
• Verify that the TV is set to the proper input channel.
• The current channel may not be available in your service package. Try
selecting another channel to see if video is available.
No Color
• Verify that the current TV program is broadcast in color.
• Adjust the TV color controls.
No Sound
• If your setup includes a stereo, verify that you have properly connected it to
the 8240 DVR.
• Verify that the volume is turned up.
• Verify that the mute function is not engaged.
• The current channel may not be available in your service package. Try
selecting another channel.
Automatic Software Updates
The TV screen may display a message that indicates the 8240 DVR is
automatically updating its software. Should this occur, wait for the time to
display on the front panel of your 8240 DVR before continuing. When the front
panel displays the time, the update is complete.
Where Are the Connection Diagrams?
The diagrams are on pages 13 through 16 of this guide. The diagrams show
examples of common ways to connect the 8240 DVR to your TV, VCR, and
home theater receiver. However, these diagrams do not show every possible
combination of devices. Refer to the user's guides that came with your other
electronic devices for further information.
What Cables Do I Need?
The required cables are shown in the connection diagrams in this guide. Some of
the cables and adaptors shown in the diagrams may not be included with the
8240 DVR.
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