Technical Support - Verbatim INSIGHT PORTABLE HARD DRIVE User Manual

Depending on your computer's operating system, the following special notes may apply:
Note 1: For Windows. If you are using a USB 1.1 port on your Windows computer, the following
cautionary note may appear on your display: Hi-Speed USB Device plugged into non-Hi-Speed
USB hub. This does not indicate a problem because the drive is compatible with both USB 1.1 and
USB 2.0 ports. Simply close the message and proceed. However, in this case the drive will operate
only at USB 1.1 speeds.
Note 2: For Mac OS X 10.2. Mac OS X version 10.2 will not mount any single FAT32-formatted (MS-
DOS) partition greater than 128GB. To work around this OS limitation, you may partition the drive
into smaller FAT32 partitions, or you may reformat the drive to HFS+ format.

Technical Support

If you are experiencing diffi culty installing or using your Verbatim product, please visit the main
Verbatim Technical Support website at www.verbatim-europe.com. From this page you can access
our library of user documentation, read answers to frequently asked questions, and download
available software updates. Although most of our customers fi nd this content suffi cient to put them
back on the right track, this page also lists ways in which you can contact the Verbatim Technical
Support Team directly.
Europe: For technical support in Europe e-mail drivesupport@verbatim-europe.com or call 00
800 3883 2222 in the following countries: Austria, Belgium, Denmark, Finland, France, Germany,
Hungary, Italy, Luxemburg, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland,
Spain, Sweden, Switzerland and the United Kingdom. All other countries call +353 61 226586.
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