Technical Support; Warranty Information - Thrustmaster FERRARI MOTORS User Manual

TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical Support. From
there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and
software) that may help to resolve your problem. If the problem persists, you can contact the Thrustmaster products
technical support service ("Technical Support"):
By email:
In order to take advantage of technical support by email, you must first register online. The information you provide will help
the agents to resolve your problem more quickly. Click Registration on the left-hand side of the Technical Support page
and follow the on-screen instructions. If you have already registered, fill in the Username and Password fields and then
click Login.
By telephone:
08450800942
United
Charges at local
Kingdom
United
1-866-889-5036
States
1-866-889-2181
Canada
80887690
Denmark
0200884567
Sweden
0800 913060
Finland

WARRANTY INFORMATION

Worldwide, Guillemot Corporation S.A. ("Guillemot") warrants to the consumer that this Thrustmaster product will
be free from material defects and manufacturing flaws for a period of two (2) years from the original date of
purchase. Should the product appear to be defective during the warranty period, immediately contact Technical
Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its
place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer's defective product will, at Technical Support's option, be either
repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries
(including for indirect damages) is limited to the repair or replacement of the Thrustmaster product. The
consumer's legal rights with respect to legislation applicable to the sale of consumer goods are not affected by this
warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a
result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not related to a
material defect or manufacturing flaw; (2) in the event of failure to comply with the instructions provided by
Technical Support; (3) to software not published by Guillemot, said software being subject to a specific warranty
provided by its publisher.
Monday to Friday from Noon to 4pm and 5pm to 10pm
Saturday from 9am to Noon and 1pm to 7pm
Sunday from 9am to Noon and 1pm to 4pm
rate
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday and Sunday from 7am to Noon
Free
(Eastern Standard Time)
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday and Sunday from 7am to Noon
Free
(Eastern Standard Time)
Monday to Friday from 1pm to 5pm and 6pm to 11pm (English)
Saturday from 9am to 1pm and 2pm to 8pm
Free
Sunday from 10am to 1pm and 2pm to 5pm
Monday to Friday from 1pm to 5pm and 6pm to 11pm (English)
Saturday from 9am to 1pm and 2pm to 8pm
Free
Sunday from 10am to 1pm and 2pm to 5pm
Monday to Friday from 2pm to 6pm and 7pm to Midnight (English)
Saturday from 10am to 2pm and 3pm to 9pm
Free
Sunday from 11am to 2pm and 3pm to 6pm
9/10