Panasonic Viera TX-P42G30Y Operating Instructions Manual page 101

Problem
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
No sound is produced
Sound level is low or sound
is distorted
Unusual sound from the TV
Sound is unusual
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Cannot connect to the
network
Cannot select the file during
DLNA operations
Cannot operate
VIERA Connect
The TV does not switch On
The TV goes into Standby
mode
The remote control does not
work or is intermittent
Parts of the TV become hot
Overcurrent error message
appears
An error message appears
•
Set [P-NR] in the Picture Menu (to remove noise).
•
Check nearby electrical products (car, motorcycle, fluorescent lamp).
•
Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p. 31)
•
Reset channels. (p. 38, 39)
•
Turn the TV Off with Mains power On / Off switch, then turn it On again.
•
If the problem persists, initialise all settings
•
Is "Sound mute" active?
•
Is the volume set to the minimum?
•
Sound signal reception may be deteriorated.
•
Set [MPX] (p. 34) in the Sound Menu to [Mono]. (Analogue only)
•
When power is on, whirring sound of cooling fan or drive noise may be heard from
inside the TV (not a sign of faulty operation).
•
Set the sound setting of the connected equipment to "2ch L.PCM".
•
Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu.
•
If digital sound connection has a problem, select analogue sound connection.
(p. 98)
•
Check the HDMI cable is connected properly.
•
Turn the TV and equipment Off, then turn them On again.
•
Check an input signal from the equipment.
•
Use equipment compliant with EIA/CEA-861/861D.
•
Check the LAN cable or Wireless LAN Adaptor is connected properly.
•
Check the connections and settings.
•
Check the network equipment and network environment.
•
The router may not be set to issue IP address automatically. If the network
administrator prefers to allocate an IP address, set an IP address manually.
•
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 77) and set the router to be able to use it.
•
If the problem persists, consult your Internet Service Provider or telecommunications
company.
•
Is media server of the connected equipment prepared?
•
Check applicable data format.
•
Check the connections and settings.
•
The server or connected line might be busy now.
•
Check the mains lead is plugged into the socket outlet.
•
Auto power standby function is activated.
•
The TV enters Standby mode about 30 minutes after analogue broadcasting ends.
•
Are the batteries installed correctly?
•
Has the TV been switched On?
•
The batteries may be running low. Replace them.
•
Point the remote control directly at the front of the TV (within about 7 m and a 30
degree angle of the front of the TV).
•
Situate the TV away from sunshine or other sources of bright light not to shine on
the TV's remote control signal receiver.
•
Even when the temperature of parts of the front, top and rear panels has risen, these
temperature rises will not pose any problems in terms of performance or quality.
•
The connected USB device might cause this error. Remove the device and turn the
TV Off with Mains power On / Off switch, then turn it On again.
•
Check if foreign objects are inside the USB port.
•
Follow the message's instructions.
•
If the problem persists, contact your local Panasonic dealer or the authorized Service
Centre.
Actions
(p. 32)
[Shipping Condition] (p. 51)
(p. 9)
(p. 91)
(p. 98)
(p. 72 - 77)
(p. 95)
(p. 72 - 77)
(p. 10)
(p. 7)
(p. 34)
(p. 72)
(p. 74)
(p. 71)
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