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Symptom
The display
shows:
Insert SIM Card
Check SIM Card
even though I
have inserted my
SIM card in the
phone.
The display
shows:
SIM Blocked
do I unblock my
SIM card?
The display
shows: Enter
Unlock Code
do I unlock my
phone?
My phone
prompts for an
unlock code
when I try to open
a feature.
190
Solution
The SIM card may be incorrectly
inserted. Check the SIM card to
or
make sure that it is inserted
properly (see page 22).
Call your service provider (the
company that sends you your
. How
monthly wireless service bill) to
obtain the PIN Unblocking Key
(PUK) code (see page 41).
Enter the factory-preset unlock
code (1234), or the last 4 digits of
. How
your phone number. If this fails,
call your service provider (the
company that sends you your
monthly wireless service bill).
The feature you want is locked. If
you do not know the unlock code,
see page 41.
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