Panasonic KX-TCD560 Operating Instructions Manual

Digital cordless answering system

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This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider.
Charge the battery for about 5.5 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.

Operating Instructions

Model No.
Digital Cordless Answering System
Model No.
Digital Cordless Phone
KX-TCD560E
KX-TCD580E

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Summary of Contents for Panasonic KX-TCD560

  • Page 1: Operating Instructions

    Operating Instructions Digital Cordless Phone KX-TCD560E Model No. Digital Cordless Answering System KX-TCD580E Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider. Charge the battery for about 5.5 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
  • Page 2: Table Of Contents

    Table of Contents Preparation Multi-unit Operation Accessory information ....3 Operating additional units ... 48 Important information ....5 Registering a handset to a base unit .
  • Page 3: Accessory Information

    L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.
  • Page 4 Preparation Included parts Base unit AC adaptor (for base unit) Telephone line cord Order No. PQLV19EZ Order No. PQJA87S (for UK) (PQLV19E) Important: L Use only the included 6 V/500 mA AC adaptor when connecting the base unit. Handset Battery Battery cover Order No.
  • Page 5: Important Information

    – The direct call feature is turned on (only unit by using a DECT repeater. Consult the phone number stored in the unit as your Panasonic dealer for details. Before the direct call number can be called). registering the repeater to this base unit, –...
  • Page 6: Controls And Displays

    Preparation L Charge the battery in accordance with the Handset information provided in these operating instructions. Controls and displays Controls Base unit A Ringer indicator/Charge indicator B Receiver C Headset socket D Left soft key E {C} (Talk) F {s} (Speakerphone) A {x} (Page) G Charge contacts H {R} (Recall)
  • Page 7 Caller ID list £ etc.) SMS (Short Message Handset is on an outside Service) call Ringer options (KX-TCD560 Call bar is on (page 27) only) Missed call (Caller ID Answering system (KX- subscribers only; page 34) TCD580 only) Phonebook is being...
  • Page 8 Preparation Soft Action Soft keys The handset features two soft keys and a icon joystick. By pressing a soft key, or by pressing the centre of the joystick, you can Turns the key lock feature off " select the feature or operation indicated by (page 14) the soft key icon shown directly above it.
  • Page 9: Connections

    Preparation Soft Action Connections icon Base unit Turns the mute feature on/off during a conversation (page Erases the selected item Turns the ringer off Hooks temporarily (page 15) Displayed when the soft key has no function (220–240 V, 50 Hz) To telephone network Charger...
  • Page 10: Battery Installation

    T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Battery installation Insert the battery as shown. Insert the S and T end of the battery first.
  • Page 11: Battery Replacement

    L Ensure that w is not flashing. Important: Press $ (centre of joystick). L Please use only the Panasonic battery Select t, then press , 2 times. noted on page 3. L Use only a rechargeable battery. If you...
  • Page 12 Preparation Note: L If a power failure occurs, set the date and time again. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 13: Telephone

    Telephone To redial automatically Making calls Redial by pressing {s} then - (soft key) if you want the unit to redial the phone Lift the handset and dial the phone number again automatically if the other number. party’s line is engaged. The unit will redial up L To correct a digit, press {C}, then to 12 times.
  • Page 14: Other Features

    Telephone To erase numbers in the redial list Key lock The handset can be locked so that no calls Press - (soft key). or settings can be made. Incoming calls can Push the joystick up or down repeatedly be answered, but all other functions are to select the desired number, then press disabled while key lock is on.
  • Page 15: Answering Calls

    Telephone Recording a telephone conversation Answering calls (KX-TCD580 only) You can record your conversation while on Lift the handset and press {C} or {s} an outside call. when the unit rings. Important: L You can also answer a call by pressing L Before recording a conversation, you any dial key from {0} to {9}, {*}, {#}, should inform the other party that the...
  • Page 16: Handset Phonebook

    L Press and hold {C} to erase all numbers or characters. Adding entries to the handset phonebook Finding and calling a handset KX-TCD560: phonebook entry Press . (soft key), then press w. Handset phonebook entries can be KX-TCD580: searched for alphabetically, by first Press .
  • Page 17 Telephone Searching by first character (index Searching by voice (voice search search) feature) This method is useful when you are Before using this feature you must add voice searching for an entry which does not start tags to phonebook entries you want to with a letter in the alphabet.
  • Page 18 Telephone When “Voice Tag Please Repeat” Editing/adding to handset is displayed, repeat the voice tag. phonebook entries Press {ih}. Phonebook entries can be edited after you Note: have saved them. You can change the L Phonebook entries which have a voice tag name, phone number, and category, as well are indicated by |.
  • Page 19: Chain Dial

    Q next stored in the phonebook, without having to dial manually. to them. You can overwrite previous hot keys if desired. KX-TCD560: While on a call, press U (centre of Press , 2 times. joystick). Press {ih}.
  • Page 20: Base Unit Phonebook (Kx-Tcd580 Only)20

    Telephone Note: Base unit phonebook (KX- L If you have another compatible Panasonic handset, you can copy phonebook entries TCD580 only) between handsets (page 49). The base unit phonebook allows you to make calls without having to dial manually. You can add 20 names and phone numbers to the base unit phonebook and search for phonebook entries by name.
  • Page 21 Telephone Press , to save the phonebook contains the character you are entry. searching for. Press the dial key ({0} to {9}) which Press {ih}. contains the character you are Note: searching for. L “Error” is displayed if the recording is L Press the same dial key repeatedly to less than 1 second long.
  • Page 22 Telephone Playing back an audible call announcement Find the desired entry (page 21). Press * (centre of joystick), select “Audible Call”, then press ,. L The audible call announcement is played back. Press {ih}. Erasing an entry from the base unit phonebook Find the desired entry (page 21).
  • Page 23: Useful Telephone Settings

    Useful Telephone Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. Details of each item can be found on the corresponding pages. L When customising the handset, the current item or setting is indicated by ). Handset settings menu Sub-menu Default setting...
  • Page 24 Useful Telephone Settings *1 Each category (1-9) has its own setting. Note: L Up to 5 menu items can be displayed at a time. To select a menu item not shown on the current page, scroll up or down by pushing the joystick up or down, respectively. Helpline Tel.
  • Page 25: Handset Settings

    Useful Telephone Settings L If you select “Once”, the setting will be Handset settings changed to “Off” after the alarm sounds. Ringer options Memo alarm An alarm will sound for 3 minutes at the set Ringer volume time once or daily. 3 different alarms can be Press $ (centre of joystick).
  • Page 26: Display Options

    Useful Telephone Settings Press {ih}. Tone options Note: L The handset will not vibrate while on the Turning key tones on/off charger. Key tones are tones heard when keys are pressed. Includes confirmation tones and Changing ringer types error tones. You can change the ringer type used by the Press $ (centre of joystick).
  • Page 27 Useful Telephone Settings Select “Talk Display”, then press Changing category names You can change the names of categories Select the desired setting, then press (“Family”, “Friends”, etc.) used by the handset phonebook. Press {ih}. Press $ (centre of joystick). Select t, then press ,. Changing the display language Select “Display Option”, then press Press $ (centre of joystick).
  • Page 28: Other Options

    PIN. The unit will not reveal Turning auto voice dial on/off the PIN to you. If you forget your PIN, When this feature is turned on, handset consult your nearest Panasonic service phonebook entries will be dialled centre. immediately after being searched for by...
  • Page 29 Useful Telephone Settings voice using the voice search feature (page – Settings listed on page 23 17). – Redial list Press $ (centre of joystick). – Walkie-Talkie mode, group ID and group handset no. (page 51) Select t, then press ,. L The following items will be retained: Select “Other Option”, then press –...
  • Page 30: Guide To Base Unit Settings

    Useful Telephone Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. Details of each item can be found on the corresponding pages. L When customising the base unit, the current setting is indicated by ). Base unit settings Sub-menu Default setting...
  • Page 31: Base Unit Settings

    These settings determine which phone optional earth relay may need to be numbers can be dialled while the call bar installed. Please consult our Panasonic feature is on (page 27). Customer Care Helpline for more Press $ (centre of joystick).
  • Page 32 PIN. The unit will not reveal connected and the restricted number will the PIN to you. If you forget your PIN, flash on the display. consult your nearest Panasonic service Press $ (centre of joystick). centre. Select u, then press ,.
  • Page 33 Useful Telephone Settings – All SMS messages – Date and time – Caller ID list L The following items will be retained: – Phonebook entries – Recordings (KX-TCD580 only), including your greeting message, caller messages, voice memos, audible call announcements, and recorded conversations Helpline Tel.
  • Page 34: Optional Telephone Services

    Optional Telephone Services Private category Caller ID service Private categories can help you identify who is calling by using different ringer indicator Important: colours and ringer types for different L This unit is Caller ID compatible. To use categories of callers. Caller ID features (such as displaying You can assign entries in the handset caller phone numbers), you must...
  • Page 35: Erasing Caller Information

    Optional Telephone Services L The most recent call is displayed. entries, select “Delete All”, then press ,. Push the joystick down repeatedly to search from the most recent call, or up to Select “Yes”, then press ,. search from the oldest call. Press {ih}.
  • Page 36: Sms (Short Message Service)

    Optional Telephone Services up or down repeatedly to select the SMS (Short Message party, then press , 2 times. L To send the message to a phone Service) number logged in the redial list, press - repeatedly to select the phone SMS allows you to send and receive text number, then press , 2 times.
  • Page 37: Receiving A Message

    Optional Telephone Services Push the joystick up or down repeatedly Editing a saved message to select a message. L The date, time, and phone number of Press $ (centre of joystick). the sender are displayed. Select }, then press ,. L Messages which have already been Select “Send List”, then press ,.
  • Page 38: Guide To Sms Settings

    Optional Telephone Services “Writing and sending a new message”, Guide to SMS settings page 36. If the base unit is reset to its default settings Erasing a received message (page 32), the following SMS-related While reading a received message, settings will be reset. press * (centre of joystick).
  • Page 39 Optional Telephone Services redial list, the PBX line access number will Changing SMS message centre be deleted. numbers Press $ (centre of joystick). SMS message centre telephone numbers Select }, then press ,. must be stored in order to send and receive Select “Parameters”, then press ,.
  • Page 40: Character Entry For Sms

    Optional Telephone Services Character entry for SMS The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. When in :, !, or x character entry modes, you can select which character is entered by pressing a dial key repeatedly. L Move the joystick to move the cursor.
  • Page 41 Optional Telephone Services : Alphabet character table ; Numeric entry table ! Greek character table x Extended character table L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 42: Answering System Features (Kx-Tcd580 Only)

    Answering System Features (KX-TCD580 only) Recording a greeting message Answering system You can record your own greeting message (2 minutes and 30 seconds max.). The KX-TCD580 base unit contains an answering system which can answer and Press $ (centre of joystick). record calls for you when you are Select K, then press ,.
  • Page 43: Listening To Messages

    Answering System Features (KX-TCD580 only) L To skip a message during playback, push Erasing the greeting message the joystick right. L To stop a message during playback, press Press $ (centre of joystick). J (soft key). Select K, then press ,. L To erase a message during playback, Select “Delete Message”, then press press _, select “Yes”, then press...
  • Page 44: Memory Capacity

    Answering System Features (KX-TCD580 only) Select “Record Memo”, then press Using direct commands L Hold the handset about 20 cm away You can operate the answering system by and speak clearly into the microphone. pressing dial keys, rather than navigating Press Z to stop recording.
  • Page 45: Remote Operation

    Answering System Features (KX-TCD580 only) hear will indicate whether or not you Remote operation have new messages. After the greeting message starts, enter Using a touch tone phone, you can call your your remote access code. phone number from outside and access the L The unit will announce the number of unit to listen to messages or change new messages.
  • Page 46: Guide To Answering System Settings

    Answering System Features (KX-TCD580 only) L You can hang up, or enter your remote Remote commands access code again and begin remote You can press dial keys to access certain operation (page 46). answering system functions without waiting for the voice guidance to prompt you. Guide to answering Remote command Repeat message (during...
  • Page 47 Answering System Features (KX-TCD580 only) Select the desired setting, then press Note: L If set to “Off”, only the caller message will be heard through the speaker. Press {ih}. Selecting the caller’s recording time You can change the maximum message recording time allotted to each caller, or set the unit to greet callers but not record messages.
  • Page 48: Multi-Unit Operation

    Multi-unit Operation Press and hold {x} on the top of the Operating additional units base unit for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, Additional handsets press {x} to stop, then repeat this Up to 6 handsets can be registered to a step.
  • Page 49: Intercom Between Handsets

    Phonebook entries (page 16) can be copied Select t, then press ,. from the handset to the phonebook of a Select “Registration”, then press compatible Panasonic handset. Example: When handset 1 is sending Enter “226235”. phonebook entries to handset 2 Select “Cancel Base”, then press...
  • Page 50: Transferring Calls Between Handsets, Conference Calls

    Multi-unit Operation Note: Transferring calls L If handset 2 (the receiver) did not prepare for copying, “Copy Failure” will be between handsets, displayed on handset 1 (the sender). conference calls L If phonebook memory is full on handset 2 (the receiver), “Copy Incomplete” will Outside calls can be transferred between 2 be displayed on handset 1 (the sender).
  • Page 51: Walkie-Talkie

    Multi-unit Operation L If “Common” is selected, the setting is Walkie-Talkie saved and the following steps can be skipped. This feature allows compatible handsets to If “Group” is selected, next enter a 3- communicate with each other directly when digit group ID, then press ,. they are in range of the same base unit Assign a handset number (1-9) to be (common mode, group mode) and even...
  • Page 52 Multi-unit Operation L The other handset will ring if it is within range. The other handset user can answer the call by pressing {C}, {s}, {INT}, or any dial key. When finished talking, press {ih}. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 53: Useful Information

    Useful Information Wall template for base unit Wall mounting Wall mounting the base unit Remove the stand as shown. Connect the AC adaptor. Drive the screws into the wall using the wall template as a guide, then mount the base unit securely on the screws. 83 mm Screws Note:...
  • Page 54: Wall Mounting The Charger

    Useful Information Wall mounting the charger Connect the AC adaptor. Hooks AC adaptor Drive the screws into the wall using the wall template as a guide, then mount the charger securely on the screws. 24.5 mm Screws Note: L Make sure the screws are securely fastened to the wall.
  • Page 55: Using The Belt Clip

    Plugging an optional headset into the pocket using the belt clip. handset allows hands-free phone conversations. Please use only the Panasonic headset noted on page 3. Attaching the belt clip The speakerphone is not available while a headset is plugged into the handset. To switch to speakerphone, disconnect the headset.
  • Page 56: Character Entry

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. When in :, !, x, y, or % character entry modes, you can select which character is entered by pressing a dial key repeatedly. L Move the joystick to move the cursor.
  • Page 57 Useful Information ! Greek character table x Extended 1 character table L The following are used for both uppercase and lowercase: y Extended 2 character table L The following are used for both uppercase and lowercase: % Cyrillic character table Helpline Tel.
  • Page 58: Troubleshooting

    Useful Information The handset does not vibrate for Troubleshooting incoming calls. L The vibration feature is turned off. Turn it If you still have difficulties after following the on (page 25). instructions in this section, disconnect the AC adaptors and turn off the handset, then The handset display is blank.
  • Page 59 L You entered the wrong PIN number. If you digits long, the number will not be forget your PIN, consult your nearest redialled. Redial the number manually. Panasonic service centre. L Locate the handset and the base unit The handset beeps intermittently and/or away from other electrical appliances.
  • Page 60 Useful Information I cannot operate the answering system “FE” is displayed. remotely. L An error occurred while sending the message. Try again. L You are entering the wrong remote access code. Turn remote operation on using the “EO” is displayed. handset and select a new code (page 45).
  • Page 61: Technical Information

    Useful Information Technical information Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) Number of channels: 120 Duplex Channels Frequency range: 1.88 GHz to 1.9 GHz Duplex procedure: TDMA (Time Division Multiple Access) Channel spacing: 1728 kHz Bit rate: 1152 kbit/s Modulation: GFSK (Gaussian Frequency Shift Keying) RF transmission power: Approx.
  • Page 62: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.
  • Page 63: Index

    Index H Handset Index Changing name: 28 Guide to settings: 23 Locator: 15 A Additional base units: 48 PIN: 28 Additional handsets: 48 Power on/off: 11 Answering calls: 15 Registration: 48 Answering system: 42 Resetting: 29 Listening to messages: 43 Handset phonebook: 16 Remote operation: 45 Editing: 18...
  • Page 64 Index S SMS feature: 36 Speakerphone: 13 T Temporary ringer off: 15 V Vibration: 15, 25 Voice search: 17 Voice tag: 18 Volume Receiver: 13 Ringer (Base unit): 31 Ringer (Handset): 25 Speakerphone: 13 W Walkie-Talkie: 51 Wall mounting: 53 Helpline Tel.
  • Page 68 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of conformity Hereby, Panasonic Communications Company (U.K.) Ltd. declares that this DECT Cordless Telephone is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

This manual is also suitable for:

Kx-tcd580Kx-tcd560eKx-tcd580e

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