Panasonic Viera TX-P42VT20E Operating Instructions Manual page 100

Plasma television
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FAQs
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
No sound is produced
Sound level is low or
sound is distorted
Unusual sound from the TV
Cannot see 3D images
3D Eyewear is turned off
automatically
There is something wrong with
the 3D images
The indicator lamp does not
light when pressing the power
button on the 3D Eyewear
Sound is unusual
Pictures from external equipment
are unusual when the equipment
is connected via HDMI
Cannot connect to the network
Cannot select the file during
DLNA operations
Cannot operate VIERA CAST
100
Problem
Set "P-NR" in the Picture Menu (to remove noise). (p. 34)
Check nearby electrical products (car, motorcycle, fluorescent lamp).
Is "Contrast", "Brightness" or "Colour" in the Picture Menu set to the
minimum? (p. 34)
Reset channels. (p. 40 - 43)
Turn the TV Off with Mains power On / Off switch, then turn it On again.
If the problem persists, perform "Shipping Condition" (p. 56).
Is "Sound mute" active? (p. 8)
Is the volume set to the minimum?
Sound signal reception may be deteriorated.
Set "MPX" (p. 35) in the Sound Menu to "Mono". (Analogue only)
When power is on, whirring sound of cooling fan or drive noise may
be heard from inside the TV (not a sign of faulty operation).
Has the 3D Eyewear been switched On?
Ensure that "3D Picture Display" in "3D Settings" is set to "3D". (p. 31)
Some 3D image signals may not be automatically recognized as
3D images. Set "3D Picture Format" in "3D Settings" to match the
picture format. (p. 31)
Check that there are no obstacles between the infrared sensors on
the TV and the 3D Eyewear. If the 3D Eyewear stops receiving the
infrared signal for about 5 minutes, the 3D Eyewear will be turned
off automatically.
Check the available area to use the 3D Eyewear. (p. 29)
Depending on the person, the 3D images may be difficult to see,
or cannot be seen, especially in users that have a different level of
eyesight between the left and right eyes.
Take the necessary steps (wearing glasses etc.) to correct your
eyesight before use.
Check that there are no obstacles between the infrared sensors on
the TV and the 3D Eyewear or that the 3D Eyewear is placed inside
the coverage area (p. 29). If the 3D Eyewear stops receiving the
infrared signal for about 5 minutes, the 3D Eyewear will be turned
off automatically.
Check the setting of "3D Picture Sequence" or "Edge Smoother".
(p. 31)
The battery may be running low or flat. Replace it.
Set the sound setting of the connected equipment to "2ch L.PCM".
Check the "HDMI1 / 2 / 3 / 4 Input" setting in the Sound Menu. (p. 36)
If digital sound connection has a problem, select analogue sound
connection. (p. 97)
Check the HDMI cable is connected properly. (p. 92)
Turn the TV and equipment Off, then turn them On again.
Check an input signal from the equipment. (p. 98)
Use an equipment compliant with EIA/CEA-861/861B.
Check the LAN cable or Wireless LAN Adaptor is connected
properly. (p. 75)
Check the connections and settings. (p. 75 - 79)
Check the network equipment and network environment.
The router may not be set to issue IP address automatically. If the
network administrator prefers to allocate an IP address, set an IP
address manually. (p. 77)
The router may be using MAC address filtering (security setting). Confirm
the MAC Address of this TV (p. 76) and set the router to be able to use it.
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Is media server of the connected equipment prepared? (p. 74)
Check applicable data format. (p. 74)
Check the connections and settings. (p. 75 - 79)
The server or connected line might be busy now.
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