Troubleshooting - Panasonic EP3205R2 Instruction Manual

TROUBLESHOOTING

PROBLEM
Problem
Motor Noises
• It sounds and feels like the massage heads are
straining to get over wrinkles in the cloth.
• The motor groans when it comes under load.
• There is excessive noise during Tapping. (The
noise is greater at the top of the massage lounger.)
• There is a creaking noise when the massage heads
are in operation.
• There is a sound when the vibration action is
selected.
• There is a rattling sound when the massage heads
move up or down.
• The belt can be heard rotating.
• There is a rubbing sound produced by the massage
heads rubbing on the seat fabric.
• There is a noise when the backrest cushion moves
over the armrest when the seat is reclining.
• There is a noise when I sit down.
• There is a strange sound when the massage heads
move in and out.
• When the power switch is turned on there is
a humming sound.
• Air massage-related sounds.
There is a hissing sound of air escaping.
There is a humming sound from the pump.
• The legrest rattles.
The massage heads stop during operation.
In the Self Program the button does not flash
even though it has been pushed
(i.e. it is not possible to select the Degree of Fatigue).
The massage heads do not come up to the
shoulder or neck.
The height of the left and right massage
heads is different.
The air in the seat is not being released.
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Cause and Remedy
These sounds are perfectly normal and will not have
H
any effect on the operation of the unit.
If excessive force is applied to the massage heads
H
during operation, in the interests of safety the
massage heads may stop moving. If this occurs,
raise your body slightly before restarting it.
If all markings and buttons on the control panel start
to flash, which is extremely unusual, turn off the
power switch, wait for approximately 10 seconds and
then turn the power switch on again.
The cover of the control panel has not been closed
H
properly (i.e. it has to click into place).
(See Page 48)
The position of the massage heads is incorrect.
H
(See Page 45)
An alternating tapping method is employed, which
H
means that this phenomenon will naturally occur.
There is nothing wrong with the unit.
If the power cord is unplugged or there is a power
H
cut while air massage is being carried out, the air will
be trapped in the unit. The air will automatically be
released when the power cord is plugged back in
again (or when the power comes back on).
Problem
It is not possible to recline the unit.
The legrest cannot be raised or lowered.
Reclining does not take place even though a
massage is started in Programmed Operation.
(The seat does not automatically recline.)
The backrest does not return to the upright
position.
The legrest does not go down.
The unit will not operate at all.
• Upper body (neck to lower back) massage.
• Lower body (calves to seat) massage.
The unit has been damaged.
The power cord or power plug is abnormally
hot.
Cause and Remedy
If the unit encounters an obstacle or if excessive
H
force is exerted on it during operation, in the
interests of safety the unit will come to a stop.
If all markings and buttons on the control panel start
to flash, which is extremely unusual, turn off the
power switch, wait for approximately 10 seconds and
then turn the power switch on again.
In some cases the seat may not automatically recline
H
depending on the position (angle) of the backrest or
the legrest.
The backrest will not return to the upright position if
H
the timer is activated or the button is pressed.
The legrest will not go down properly if the legrest
H
slide has been extended. Try again after retracting it.
• The power cord has been disconnected.
H
(See Page 40)
• The power switch on the unit has not been turned on.
(See Page 40)
• After pressing button Programmed Operation
button or the Manual Operation button has not been
pushed. (See Pages 44, 48, 55)
H
Stop using the unit immediately.
H
Stop using the unit immediately.
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