Setting Up Your Voicemail; Getting Help - LG Sprint 4NE1 Manual

Setting Up Your Voicemail

All unanswered calls to your Sprint PCS Phone are automatically
transferred to voicemail, even if your phone is in use or turned off.
Therefore, you will want to set up your Sprint PCS Voicemail Box and
personal greeting as soon as your Sprint PCS Phone is activated.
To set up voicemail:
Press and hold .
1. 1
Follow the system prompts to create your pass code, record your
2.
greeting, record your name announcement and choose whether to
activate One-Touch Message Access (a feature that lets you press one
key to access messages and bypasses the need for you to enter your
pass code).
Note: The voicemail setup process may vary in certain Affiliate areas.

Getting Help

Visiting Our Web Site
Stop by and log on to "Manage My Account" to get
www.sprintpcs.com
up-to-date information on Sprint PCS Services, options and more.
You can also:
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
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6 Getting Started With Sprint PCS Service
Sprint PCS Customer Service Solutions
Claire, your virtual service representative, is also available to assist you
24 hours a day, seven days a week on the Sprint PCS Customer Service
Solutions phone line. Simply dial 1-888-211-4PCS (4727) from any
phone or press from your activated Sprint PCS Phone
2 OK
while on the Sprint PCS Nationwide Network.
Tip: If you need to reach Sprint PCS Customer Service Solutions while you
are off the Sprint PCS Nationwide Network, dial 1-888-211-4PCS (4727).
Once you're connected with Sprint PCS Customer Service Solutions,
Claire can guide you through a number of helpful account services.
Simply speak in a natural voice and your virtual service representative
can help you learn more about Sprint PCS Products and Services, get
Sprint PCS Coverage by zip code, provide a copy of your invoice and
much more.
Tip: If you have a question regarding the operation of your Sprint PCS
Phone, dial 1-888-211-4PCS (4727) from another phone so you can use
your Sprint PCS Phone while speaking with Sprint PCS Customer
Service Solutions
.
Note: Both and calls are free from your Sprint PCS
2 4
Phone and the minutes are not subtracted from your monthly service plan.
Receiving Automated Billing Information
For your convenience, your phone gives you free access to billing
information on your Sprint PCS Account. This information includes
balance due, payment received, billing cycle and the amount of minutes
used since your last billing cycle. Follow these steps to access this
information:
Press .
1. 4 OK
Follow the voice prompts to receive the information you want.
2.
Note:
This service may not be available in all Affiliate markets.
Getting Started With Sprint PCS Service
Section 1
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