Epson EH-TW490 User Manual

Epson EH-TW490 User Manual

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User's Guide

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Summary of Contents for Epson EH-TW490

  • Page 1 User’s Guide...
  • Page 2: Notations Used In This Guide

    Notations Used in This Guide • Safety indications The documentation and the projector use graphical symbols to show how to use the projector safely. Please understand and respect these caution symbols in order to avoid injury to persons or property. Warning This symbol indicates information that, if ignored, could possibly result in personal injury or even death due to incorrect handling.
  • Page 3: Table Of Contents

    Contents Connecting Image Sources ........21 Notations Used in This Guide .
  • Page 4 Contents About Event ID ..........66 Useful Functions Projection Functions .
  • Page 5 Contents Projection stops automatically ........93 Appendix The message Not supported is displayed .
  • Page 6: Introduction

    Introduction This chapter explains the projector's features and the part names.
  • Page 7: Projector Features

    Projector Features Horizontal keystone adjuster Quick and Easy Set up, Projection, and Storage This allows you to quickly correct horizontal distortion in the projected • Turn the projector on and off by simply plugging in or unplugging. image. This is useful if you cannot install the projector parallel to the •...
  • Page 8: Various Functions For Excellent Power Saving

    Projector Features A wide range of file formats are supported such as movies or images. By connecting to a computer and using the software supplied, you can make full use of the projector's capabilities. "Projecting Without a Computer (PC Free)" p.45 "Optional Accessories"...
  • Page 9 You can download "Epson iProjection" for free from the App Store or from Google play. Any fees incurred when communicating with the App Store or Google play are the responsibility of the customer.
  • Page 10: Part Names And Functions

    Part Names and Functions Name Function Foot adjust lever Press the foot adjust lever to extend and retract the front Front/Top adjustable foot. s "Adjusting the Image Position" p.39 When setup on a surface such as a desk, extend the foot to Front adjustable foot adjust the position of the image.
  • Page 11: Rear

    Part Names and Functions Name Function Rear • Connects the projector to a computer using a USB cable, USB-B port and projects the images on the computer. s "Projecting with USB Display" p.30 • Connects the projector to a computer using a USB cable to use the Wireless Mouse function.
  • Page 12: Base

    Part Names and Functions Name Function Base Rear feet When setup on a surface such as a desk, turn to extend and retract to adjust the horizontal tilt. s "Adjusting the Horizontal Tilt" p.39 When setup on a surface such as a desk, extend the foot to Front adjustable foot adjust the position of the image.
  • Page 13: Control Panel

    Part Names and Functions Name Function Control Panel [Help] button Displays and closes the Help screen which shows you how to deal with problems if they occur. s "Using the Help" p.86 • Stops the current function. [Esc] button • If pressed when the Configuration menu is displayed, it moves to the previous menu level.
  • Page 14: Remote Control

    Part Names and Functions Name Function Remote Control Power button Turns the projector power on or off. s "From Installation to Projection" p.28 Changes to images from the Computer port. [Computer] button Each time the button is pressed, the image cycles through [Video] button the Video, S-Video, and HDMI ports.
  • Page 15 Part Names and Functions Name Function Name Function • When the Configuration menu or the Help screen is [Help] button Displays and closes the Help screen which shows you how ] button displayed, it accepts and enters the current selection and to deal with problems if they occur.
  • Page 16: Replacing The Remote Control Batteries

    Part Names and Functions Replacing the remote control batteries Caution If delays in the responsiveness of the remote control occur or if it does not Check the positions of the (+) and (-) marks inside the battery holder to operate after it has been used for some time, it probably means that the ensure the batteries are inserted the correct way.
  • Page 17: Remote Control Operating Range

    Part Names and Functions Remote control operating range...
  • Page 18: Preparing The Projector

    Preparing the Projector This chapter explains how to install the projector and connect projection sources.
  • Page 19: Installing The Projector

    Installing the Projector Installation Methods Warning • A special method of installation is required when suspending the projector The projector supports the following four different projection methods. from a ceiling (ceiling mount). If it is not installed correctly, it could fall Install the projector according to the conditions of the installation location.
  • Page 20: Screen Size And Approximate Projection Distance

    Installing the Projector • Install the projector so that it is parallel to the screen. Screen Size and Approximate Projection Distance If the projector is installed at an angle to the screen, keystone distortion occurs in the projected image. Projection size is determined by the distance from the projector to the screen.
  • Page 21: Connecting Equipment

    Connecting Equipment The port name, location, and connector orientation differ depending on the source being connected. Connecting Image Sources To project images from DVD players or game consoles and so on, connect to the projector using one of the following methods. When using a commercially available HDMI cable Connect the HDMI port on the image source to the projector's HDMI port.
  • Page 22 Connecting Equipment Attention • Turn off the equipment you want to connect before connecting. If the input source is on when you connect it to the projector, it could cause a malfunction. • If the orientation or shape of the plug differs, do not try to force it in. The device could be damaged or could malfunction.
  • Page 23: Connecting A Computer

    Connecting Equipment • Use an HDMI cable that meets the HDMI standards. • If the source you want to connect to has an unusually shaped port, use the cable supplied with the device or an optional cable to connect to the projector. •...
  • Page 24: Connecting Usb Devices

    Connecting Equipment You can use a USB cable to connect the projector to a computer to project images from the computer. This function is called USB Display. s "Projecting with USB Display" p.30 Connecting USB Devices You can connect devices such as the optional Document Camera, a USB memory, and USB compatible hard disks and digital cameras. Using the USB cable supplied with the USB device, connect the USB device to the USB-A port on the projector.
  • Page 25 Connecting Equipment When the USB device is connected, you can project files on the USB memory or digital camera using PC Free. "PC Free examples" p.45 Attention • If you use a USB hub, the connection may not operate correctly. Devices such as digital cameras and USB devices should be connected to the projector directly. •...
  • Page 26: Installing The Wireless Lan Unit

    Connecting Equipment Turn on the projector, and then press the [LAN] button on the Installing the Wireless LAN Unit remote control. The LAN standby screen is displayed. By installing the supplied or optional wireless LAN unit, you can project a computer screen over a network.
  • Page 27: Basic Usage

    Basic Usage This chapter explains how to project and adjust images.
  • Page 28: Projecting Images

    Projecting Images Open the A/V mute slide. From Installation to Projection Turn on the video equipment. This section explains how to connect video equipment to the projector with an HDMI cable and project images. If the image is not projected, you can change the projected image using one of the following methods.
  • Page 29: Automatically Detect Input Signals And Change The Projected Image (Source Search)

    Projecting Images Automatically Detect Input Signals and Change The following screen is displayed while no image signals are input. the Projected Image (Source Search) Press the [Source Search] button to project images from the port currently receiving an image. Using the remote control Using the control panel When two or more image sources are connected, press the [Source Search] button until the target image is projected.
  • Page 30: Switching To The Target Image By Remote Control

    Projecting Images Switching to the Target Image by Remote Control Projecting with USB Display You can change directly to the target image by pressing the following You can use a USB cable to connect the projector to a computer to project buttons on the remote control.
  • Page 31: Connecting For The First Time

    Recommended: Core Duo 1.83GHz or faster 512 MB or more Amount of For Windows 2000 Memory Double-click Computer, EPSON PJ_UD, and then 20 MB or more Hard Disk EMP_UDSE.EXE. Space Resolution of no less than 640x480 and no higher than...
  • Page 32 • If nothing is projected for some reason, click All Programs - the USB cable. EPSON Projector - Epson USB Display - Epson USB Display Vx.xx on your computer. • If the USB Display setup folder is not displayed automatically •...
  • Page 33: Uninstalling

    Click Uninstall a program under Programs. Select Epson USB Display and click Uninstall. For Windows 8 Open Charms, and then select Search. Right-click (press and hold) Epson USB Display Ver.XXX. Select Uninstall from the app bar. Select Epson USB Display, and then select Uninstall.
  • Page 34: Adjusting Projected Images

    Adjusting Projected Images • Correcting manually (Quick Corner) Correcting Keystone Distortion Manually correct the four corners independently. You can correct keystone distortion using one of the following methods. • Correcting automatically (Auto V-Keystone) Automatically corrects vertical keystone distortion. • Correcting manually (H-Keystone Adjuster) Manually corrects horizontal keystone distortion using the horizontal keystone adjuster.
  • Page 35: Correcting Automatically

    Adjusting Projected Images Correcting automatically Correcting manually You can manually correct keystone distortion. Auto V-Keystone You can use H/V-Keystone to correct the projected image under the When the projector detects any movement, for example when it is installed, following conditions. moved, or tilted, it automatically corrects vertical keystone distortion.
  • Page 36 Adjusting Projected Images You can also set H/V-Keystone from the Configuration menu. s Settings - Keystone - H/V-Keystone p.73 Quick Corner This allows you to manually correct each of the four corners of the projected image separately. Press the following buttons to correct keystone distortion. Press the [ ] or [ ] button to correct vertical distortion.
  • Page 37 Adjusting Projected Images Select Keystone from Settings. Using the [ ], [ ], [ ], and [ ] buttons on the remote control, Select Quick Corner, and then press the [ ] button. or the [ ], [ ], [ ], and [ ] buttons (or the [Wide]/[Tele] buttons) on the control panel, correct the position of the corner.
  • Page 38: Adjusting The Image Size

    Adjusting Projected Images If the [Esc] button is held down for about two seconds while the corner selection screen from step 4 is displayed, the following screen is displayed. Reset Quick Corner: Resets the result of Quick Corner corrections. Switch to H/V-Keystone: Switches the correction method to H/V-Keystone.
  • Page 39: Adjusting The Image Position

    Adjusting Projected Images Adjusting the Image Position Correcting the Focus Press the foot adjust lever to extend the front adjustable foot. You can You can correct the focus using the focus ring. adjust the position of the image by tilting the projector up to 12 degrees. Adjusting the Volume The larger the angle of tilt, the harder it becomes to focus.
  • Page 40: Selecting The Projection Quality (Selecting Color Mode)

    Adjusting Projected Images • Adjust the volume from the Configuration menu. Each time you press the [Color Mode] button, the Color Mode name is displayed on the screen and the Color Mode changes. Settings - Volume p.73 Remote control Caution Do not start at high volume.
  • Page 41: Changing The Aspect Ratio Of The Projected Image

    Adjusting Projected Images Select Auto Iris from Image. Changing methods Each time you press the [Aspect] button on the remote control, the aspect mode name is displayed on the screen and the aspect ratio changes. Remote control You can set the aspect ratio from the Configuration menu. s Signal - Aspect p.71 Select Normal or High Speed.
  • Page 42 Adjusting Projected Images Projecting images from a computer The following shows projection examples for each aspect mode. Aspect Mode Input Signal XGA 1024X768(4:3) WXGA 1280X800(16:10) Normal 16:9 Normal or Auto 16:9 Full Full Zoom Native Zoom Native...
  • Page 43 Adjusting Projected Images If parts of the image are missing, set the Resolution setting to Wide or Normal from the Configuration menu, according to the size of the computer panel. s Signal - Resolution p.71...
  • Page 44: Useful Functions

    Useful Functions This chapter explains useful tips for giving presentations, and the Security functions.
  • Page 45: Projection Functions

    Projection Functions • When connecting and using a USB-compatible hard disk, make sure Projecting Without a Computer (PC Free) you connect the AC adaptor supplied with the hard disk. • The projector does not support some file systems, so use media that By connecting a USB storage device such as a USB flash drives or a USB hard disk to the projector, you can project the files stored on the device has been formatted in Windows.
  • Page 46: Pc Free Operating Methods

    Projection Functions PC Free operating methods • You can also insert a memory card into a USB card reader and then connect the reader to the projector. However, some commercially Although the following steps are explained based on the remote control, available USB card readers may not be compatible with the you can perform the same operations from the control panel.
  • Page 47 Projection Functions Projecting images Rotating images You can rotate the played images in 90˚ increments. The rotating function Press the [ ], [ ], [ ], or [ ] buttons to select the file or folder is also available during Slideshow. you want to project.
  • Page 48: Projecting The Selected Images Or Movies

    Projection Functions Projecting the selected images or movies Attention Do not disconnect the USB storage device while it is being accessed. PC Free may not operate correctly. Start PC Free. Press the [ ][ ] buttons to move to the next or previous The file list screen is displayed.
  • Page 49: Projecting Image Files In A Folder In Sequence (Slideshow)

    Projection Functions Projecting image files in a folder in sequence (Slideshow) If Screen Switching Time on the Option screen is set to No, files do not change automatically when you select Play Slideshow. Press the You can project the image files in a folder in sequence, one at a time. This [ ] button, the [ ] button, or the []] button to continue to the function is called Slideshow.
  • Page 50: Image File Display Settings And Slideshow Operation Settings

    Projection Functions Image file display settings and Slideshow operation settings You can set the time for a single file to be displayed in Screen Switch‐ Slideshow. You can set a time between No (0) to 60 ing Time You can set the file display order and Slideshow operations on the Option Seconds.
  • Page 51: Hiding The Image And Sound Temporarily (A/V Mute)

    Projection Functions • When projecting moving images, the images and sound continue to Hiding the Image and Sound Temporarily (A/V be played back while A/V Mute is on. It is not possible to resume Mute) projection from the point where A/V Mute was activated. •...
  • Page 52: Pointer Function (Pointer)

    Projection Functions Each time you press the [Freeze] button, Freeze turns on or off. Display the Pointer. Each time you press the [Pointer] button, the pointer appears or Remote control disappears. Remote control • Audio does not stop. • When projecting moving images, the images continue to be played back while the screen is frozen.
  • Page 53: Enlarging Part Of The Image (E-Zoom)

    Projection Functions Move the Cross ( ) to the area of the image that you want to Enlarging Part of the Image (E-Zoom) enlarge. This is useful when you want to expand images to see them in greater Remote control detail.
  • Page 54: Using The Remote Control To Operate The Mouse Pointer (Wireless Mouse)

    Projection Functions Once set, the mouse pointer can be controlled as follows. Using the Remote Control to Operate the Mouse Moving the mouse pointer Pointer (Wireless Mouse) ][ ][ ] buttons: You can control the computer's mouse pointer from the projector's remote Moves the mouse pointer.
  • Page 55: Saving A User's Logo

    Projection Functions Select User's Logo from Extended. • When any pair of adjacent [ ], [ ], [ ], or [ ] buttons are pressed at the same time, the pointer can be moved diagonally. • If the mouse button settings are set to reverse on the computer, the operation of the remote control buttons will also be reversed.
  • Page 56 Projection Functions Move the box to select the part of the image to use as the User's When the message "Save this image as the User's Logo?" is Logo. displayed, select Yes. You can perform the same operations from the projector's control The image is saved.
  • Page 57: Security Functions

    Security Functions • User's Logo Protection The projector has the following enhanced security functions. Even if someone tries to change the User's Logo set by the owner of the • Password Protect projector, it cannot be changed. When User's Logo Protect is set to On, You can limit who can use the projector.
  • Page 58: Entering The Password

    Security Functions Remote control If Password Protect is already activated, you must enter the password. If the password is entered correctly, the Password Protect setting menu is displayed. s "Entering the Password" p.58 Select the type of Password Protect you want to set, and then press the [ ] button.
  • Page 59: Restricting Operation (Control Panel Lock)

    Contact Epson as described in your documentation." Epson Projector Contact List Restricting Operation (Control Panel Lock) Perform one of the following to lock the operation buttons on the control panel.
  • Page 60: Anti-Theft Lock

    Security Functions Installing the wire lock Pass an anti-theft wire lock through the projector. See the documentation supplied with the wire lock for locking instructions. Select Yes when the confirmation message is displayed. The control panel buttons are locked according to the setting you chose.
  • Page 61: Monitoring And Controlling

    Monitoring and Controlling "Configuration Menu" p.67 Changing Settings Using a Web Browser (Web Control) Items that can only be set with a Web browser By using a Web browser of a computer connected to the projector on a • SNMP Community Name (up to 32 single-byte alphanumeric characters) network, you can make settings and control the projector.
  • Page 62: Displaying The Web Remote Screen

    Monitoring and Controlling • Enter the user ID even if a password has not been set. You cannot change the user ID. • You can change the password in Network menu from the Configuration menu. s Network - Basic - Web Control Password p.77 Displaying the Web Remote screen The Web Remote function allows you to perform projector remote control...
  • Page 63: Using The Mail Notification Function To Report Problems

    [a] Decreases the volume. [Volume] buttons [a][b] [b] Increases the volume. Subject: EPSON Projector s "Adjusting the Volume" p.39 Line 1: The projector name where the problem has occurred Line 2: The IP address set for the projector where the problem has occurred.
  • Page 64: Management Using Snmp

    • Power Err. (Ballast) following preparations must be carried out. See the following to deal with problems or warnings. Install the USB communication driver (EPSON USB-COM Driver) to your computer. For information about the EPSON USB-COM Driver, "Reading the Indicators"...
  • Page 65: Command List

    Monitoring and Controlling Connect the computer's USB port to the projector's USB-B port Item Command with a USB cable. Logo MSEL 02 Start from step 2 from the second time. Add a Carriage Return (CR) code (0Dh) to the end of each command and transmit.
  • Page 66: About Event Id

    Wireless LAN - IP Settings p.78 0899 Other communication errors If restarting the projector or EasyMP Network Projection does not solve the problem, contact your local dealer or the nearest address provided in the Epson Projector Contact List. Epson Projector Contact List...
  • Page 67: Configuration Menu

    Configuration Menu This chapter explains how to use the Configuration menu and its functions.
  • Page 68: Using The Configuration Menu

    Using the Configuration Menu This section explains how to use the Configuration menu. Select a submenu item. Although steps are explained using the remote control as an example, you can perform the same operations from the control panel. Check the guide under the menu for the available buttons and their operations.
  • Page 69: List Of Functions

    List of Functions Top Menu Name Submenu Name Items or Setting Values Configuration Menu Table Aspect Normal, Auto, 4:3, 16:9, Full, Settable items vary depending on the model being used and the image Zoom, and Native signal and source being projected. Overscan Auto, Off, 4%, and 8% Top Menu Name...
  • Page 70: Network Menu

    List of Functions Top Menu Name Submenu Name Items or Setting Values Top Menu Name Submenu Name Setting Values Standby Mode Communication On and Wireless LAN system 802.11b/g and 802.11b/g/n Communication Off SSID Auto Setting On and Off ECO Display On and Off SSID Info menu...
  • Page 71: Image Menu

    List of Functions Submenu Function Image Menu Sharpness You can adjust the image sharpness. Settable items vary depending on the image signal and source currently Adjusts the tint for the images. You can adjust tints in three stages Color Temp. being projected.
  • Page 72 List of Functions "Automatically Detect Input Signals and Change the Projected Image Submenu Function (Source Search)" p.29 Progressive (When a component video or RGB video is being input, this setting can only be adjusted if the signal being input is an interlaced signal (480i/576i/1080i).
  • Page 73: Settings Menu

    List of Functions Submenu Function Settings Menu Overscan Changes the output image ratio (the range of the projected image). You can set the cropping range to Off, 4%, or 8%. When the source is HDMI, Auto is available. When Auto is selected, it automatically changes to Off or 8% according to the input signal.
  • Page 74: Extended Menu

    List of Functions Submenu Function Submenu Function Pointer Shape You can select the shape of the pointer. Reset You can reset all adjustment values on the Settings menu to their default settings, except for User Button. Pointer 1: See the following to return all menu items to their default settings.
  • Page 75: Network Menu

    List of Functions Submenu Function Submenu Function Display You can make settings related to the projector's display. Operation Direct Power On: Set to On to turn on the projector simply by plugging it in. Messages: When set to Off, the following items will not be displayed.
  • Page 76: Notes On Operating The Network Menu

    Soft keyboard operations For more details, contact your local dealer or the nearest address provided in the Epson Projector Contact List. The Network menu contains items that require input of alphanumerics during setup. In this case, the following software keyboard is displayed. Use...
  • Page 77: Basic Menu

    List of Functions Basic menu the [ ], [ ], [ ], and [ ] buttons on the remote control or the [ ], [ ], and [ ] buttons (or the [Wide][Tele]) on the control panel to move the cursor to the desired key, and then press the [ ] button to enter the alphanumeric character.
  • Page 78: Wireless Lan Menu

    List of Functions Wireless LAN menu Submenu Function Wireless LAN Set the Wireless LAN system to either 802.11b/g or Sys. 802.11b/g/n. The default value is 802.11b/g/n. (This can only be set if Connection Mode is set to Quick.) SSID Auto Set‐ ting When you set this to On, you can search for the projector more quickly from among multiple projectors.
  • Page 79: Security Menu

    List of Functions Security menu Submenu Function IP Settings (This item can only be set if Connection Mode is set to Available when the Wireless LAN unit is installed. Advanced.) You can make network settings. DHCP: Set to On to make network settings using DHCP .
  • Page 80: Mail Menu

    List of Functions • WEP Submenu Function Data is encrypted with a code key (WEP key). This mechanism prevents Encryption Key You can enter the key used for WEP encryption. Enter the key in communication unless the encrypted keys for the access point and the 1/Encryption Key single-byte characters following instructions from the network projector match.
  • Page 81: Others Menu

    List of Functions "Using the Mail Notification Function to Report Problems" p.63 Submenu Function Address 1 Set‐ You can input the email address of the destination to send the ting/Address 2 notification email to. You can register up to three destinations. Setting/Address You can enter up to 32 single-byte alphanumeric characters for the email addresses.
  • Page 82: Reset Menu

    Set this to On when connecting to the network using Bonjour. Bonjour See Apple's Web site for more information on the Bonjour service. http://www.apple.com/ Message Broad‐ You can switch the EPSON Message Broadcasting function to casting enable or disable. Reset menu Resets all of the network settings. Submenu Function You can set the lamp brightness to one of two settings.
  • Page 83: Info Menu (Display Only)

    List of Functions Submenu Function Info Menu (Display Only) Sleep Mode When set to On, this automatically stops projection when no image signal is being input and no operations are carried out for a Lets you check the status of the image signals being projected and the status specified length of time.
  • Page 84: Reset Menu

    List of Functions Submenu Function Reset Menu Sync Info You can display the image signal information. This information may be needed if service is required. You can display the settings for Video Signal in the Signal Video Signal menu. Status This is information about errors that have occurred on the projector.
  • Page 85: Troubleshooting

    Troubleshooting This chapter explains how to identify problems and what to do if a problem is found.
  • Page 86: Using The Help

    Using the Help If a problem occurs with the projector, the Help screen is displayed to assist Confirm the selection. you by pressing the Help button. You can solve problems by answering the Using the remote control Using the control panel questions.
  • Page 87: Problem Solving

    Problem Solving If you are having a problem with the projector, first check the projector's indicators and refer to "Reading the Indicators" below. See the following if the indicators do not show clearly what the problem might be. "When the Indicators Provide No Help" p.91 Reading the Indicators The projector is provided with the following four indicators.
  • Page 88 Internal Error Stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest address provided in the Epson Projector Contact List. Blue - Flash‐ Orange - Epson Projector Contact List...
  • Page 89 Epson Projector Contact List. Epson Projector Contact List If the lamp is cracked: Contact your local dealer or the nearest address provided in the Epson Projector Contact List. (Images cannot be projected until the lamp is replaced.) Epson Projector Contact List When using at an altitude of 1500 m or more, set High Altitude Mode to On.
  • Page 90 • If the indicators are in a state not shown in this table, stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest address provided in the Epson Projector Contact List.
  • Page 91: When The Indicators Provide No Help

    Problem Solving Other Problems When the Indicators Provide No Help • No sound can be heard or the sound is faint p.98 If any of the following problems occur and the indicators do not offer a • There is noise in the audio (only when projecting USB display) p.99 solution, refer to the pages given for each problem.
  • Page 92: Problems Relating To Images

    Problem Solving Problems Relating to Images No images appear Check Remedy Did you press the [t] power button? Press the [t] power button to turn the power on. Are the indicators switched off? The power cord is not connected correctly or power is not being supplied. Connect the projector's power cord correctly.
  • Page 93: Moving Images Are Not Displayed

    Problem Solving Moving images are not displayed Check Remedy Is the computer's image signal being output to the LCD and the Change the image signal from the computer to external output only. Check your computer's documentation, or contact monitor? the computer's manufacturer. (Only when projecting images from a laptop computer or a computer with a built-in LCD screen) Are the contents of the moving image you are trying to project...
  • Page 94: The Message No Signal Is Displayed

    Problem Solving The message "No Signal" is displayed Check Remedy Are the cables connected correctly? Check that all the cables required for projection are securely connected. s "From Installation to Projection" p.28 Is the correct port selected? Change the image by pressing the [Source Search] button on the remote control or the control panel. s "Automatically Detect Input Signals and Change the Projected Image (Source Search)"...
  • Page 95: Interference Or Distortion Appear In Images

    Signal - Tracking, Sync. p.71 Is Transfer layered window selected? Click All Programs - EPSON Projector - Epson USB Display - Epson USB Display Vx.xx Settings, and then clear the Transfer layered window check box. (Only when projecting USB Display) The mouse cursor flickers (only when projecting USB Display) Is Make the movement of the mouse pointer smooth.
  • Page 96: The Image Is Truncated (Large) Or Small, The Aspect Is Not Suitable, Or The Image Has Been Reversed

    Problem Solving The image is truncated (large) or small, the aspect is not suitable, or the image has been reversed Check Remedy Is a wide panel computer image being projected? Change the setting according to the signal for the connected equipment. (Only when projecting computer images) s Signal - Resolution p.71...
  • Page 97: Images Appear Dark

    Problem Solving Check Remedy Are the cables connected correctly? Check that all the cables required for projection are securely connected. Check that no cables are disconnected and that there are no poor contacts in the cables. s "Connecting Equipment" p.21 Is the contrast adjusted correctly? Adjust the Contrast setting from the Configuration menu.
  • Page 98: Problems When Projection Starts

    Do the indicators turn on and off when the power cord is touched? There is probably a poor contact in the power cord, or the power cord may be defective. Reinsert the power cord. If this does not solve the problem, stop using the projector, disconnect the power cord from the electrical outlet, and contact your local dealer or the nearest address provided in the Epson Projector Contact List. Epson Projector Contact List Is the Control Panel Lock set to Full Lock? Press the [t] power button on the remote control.
  • Page 99: There Is Noise In The Audio (Only When Projecting Usb Display)

    If no audio is output when connecting via an HDMI cable, set the connected equipment to PCM output. Is Output audio from the projector selected? Click All Programs - EPSON Projector - Epson USB Display - Epson USB Display Vx.xx Settings, and then select Output audio from the projector.
  • Page 100: I Want To Change The Language For Messages And Menus

    ECO - Standby Mode p.82 Did a fatal abnormality occur and the projector come to a sudden If the abnormal state continues, contact your local dealer or the nearest address provided in the Epson Projector Contact stop? List. Epson Projector Contact List Is power being supplied to the projector? Check that your electrical outlet or power source is functioning correctly.
  • Page 101: Maintenance

    Maintenance This chapter provides information on maintenance procedures to ensure the best level of performance from the projector for a long time to come.
  • Page 102: Cleaning

    Cleaning You should clean the projector if it becomes dirty or if the quality of Attention projected images starts to deteriorate. Do not rub the lens with harsh materials or subject the lens to shocks as it can easily become damaged. Caution Turn off the projector's power before cleaning.
  • Page 103 Cleaning • If a message is frequently displayed, even after cleaning, it is time to replace the air filter. Replace it with a new air filter. s "Replacing the Air Filter" p.107 • It is recommended that you clean these parts at least once every three months.
  • Page 104: Replacing Consumables

    You should always have a spare lamp unit ready in case it is needed. • We recommend the use of genuine EPSON option lamps. The use of non- genuine lamps may affect projection quality and safety. Any damage or malfunction caused by the use of non-genuine lamps may not be covered by The message is displayed for 30 seconds.
  • Page 105 Replacing Consumables Warning • When replacing the lamp because it has stopped illuminating, there is a possibility that the lamp may be broken. If replacing the lamp of a projector which has been installed on the ceiling, you should always assume that the lamp is cracked, and you should stand to the side of the lamp cover, not underneath it.
  • Page 106 Grip the raised section of the old lamp and remove it. If the Lamp is cracked, replace it with a new lamp, or contact your local dealer for further advice. Epson Projector Contact List...
  • Page 107: Resetting The Lamp Hours

    Replacing Consumables Replace the lamp cover. Replacing the Air Filter Air filter replacement period If the message is displayed frequently even though the air filter has been cleaned, replace the air filter. How to replace the air filter The air filter can be replaced even when the projector is suspended from a ceiling.
  • Page 108 Replacing Consumables Close the air filter cover. Dispose of used air filters properly in accordance with your local regulations. Filter frame: ABS Filter: Polyurethane foam Install the new air filter. Slide the air filter from the outside and press in until it firmly clicks into place.
  • Page 109: Appendix

    Appendix...
  • Page 110: Useful Software

    You can download EasyMP Network Projection from the following Web site. http://www.epson.com EasyMP Monitor By using EasyMP Monitor, you can check the status of multiple Epson projectors on the network, and you can control them from your computer. You can download EasyMP Monitor from the following Web site.
  • Page 111: Optional Accessories And Consumables

    Special expertise is required to suspend the projector from a ceiling. Contact A compact screen that can be carried easily. (Aspect Ratio 4:3) your local dealer or the nearest address provided in the Epson Projector 60" portable screen ELPSC27 Contact List.
  • Page 112: Screen Size And Projection Distance

    Screen Size and Projection Distance Projection Distance 4:3 Screen Size Minimum (Wide) to Maximum (Tele) 60" 120x91 190 - 229 70" 142x107 222 - 267 80" 160x120 255 - 306 100" 200x150 319 - 383 150" 300x230 480 - 577 200"...
  • Page 113 Screen Size and Projection Distance Unit: cm 16:10 Screen Size Minimum (Wide) to Maximum (Tele) 35" 76x47 97 - 117 40" 86x54 111 - 134 50" 110x67 139 - 168 60" 130x81 168 - 202 80" 170x110 225 - 270 100"...
  • Page 114: Supported Monitor Displays

    Supported Monitor Displays Even when signals other than those mentioned above are input, it is likely Supported Resolutions that the image can be projected. However, not all functions may be supported. Computer signals (analog RGB) Signal Refresh Rate (Hz) Resolution (dots) Component video 60/72/75/85 640x480...
  • Page 115 Supported Monitor Displays Signal Refresh Rate (Hz) Resolution (dots) WXGA+ 1440x900 WXGA++ 1600x900 1280x960 SXGA 1280x1024 SXGA+ 1400x1050 UXGA 1600x1200 WSXGA+ 1680x1050 SDTV (480i/480p) 720x480 SDTV (576i/576p) 720x576 HDTV (720p) 50/60 1280x720 HDTV (1080i) 50/60 1920x1080 HDTV (1080p) 24/30/50/60 1920x1080...
  • Page 116: Specifications

    Specifications Projector General Specifications EH-TW490/EH-TW410 Product name Dimensions 297 (W) x 79 (H) x 234 (D) mm 0.59" LCD panel size Display method Polysilicon TFT active matrix 1,024,000 Resolution WXGA (1280 (W) x 800 (H) dots) x 3 Manual Focus adjustment Manually (1-1.2)
  • Page 117 Specifications Mini DIN 4-pin S-Video port RCA pin jack x 2 Audio port HDMI (Audio is only supported by PCM) HDMI port USB connector (Type A) USB-A port USB connector (Type B) USB-B port * USB 2.0 is supported. However, USB ports are not guaranteed to operate all devices that support USB.
  • Page 118 Specifications This product is also designed for IT power distribution system with phase-to-phase voltage 230V. Angle of tilt If you use the projector tilted at an angle of more than 30˚ it could be damaged and cause an accident.
  • Page 119 CPU Boards and Power Supplies used with Class B Personal Computers Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference Epson America, Inc. in a residential installation. This equipment generates, uses, and can radiate Located at:...
  • Page 120: Appearance

    Appearance Center of lens Distance from center of lens to suspension bracket fixing point 31.8 99.6 3-M4 Units: mm...
  • Page 121: Glossary

    Glossary This section briefly explains the difficult terms that are not explained in the text of this guide. For details, refer to other commercially available publications. Ad hoc mode A method of wireless LAN connection that communicates with wireless LAN clients without using an access point. The ratio between an image's length and its height.
  • Page 122 Glossary An international standard for color intervals that was formulated so that colors that are reproduced by video equipment can be handled easily by sRGB computer operating systems (OS) and the Internet. If the connected source has an sRGB mode, set both the projector and the connected signal source to sRGB.
  • Page 123: General Notes

    Windows 8 operating system Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the In this guide, the operating systems above are referred to as "Windows purchaser or third parties as a result of: accident, misuse, or abuse of this product or 2000,"...
  • Page 124: General Notice

    EPSON and ELPLP are trademarks or registered trademarks of the SEIKO EPSON CORPORATION. Other product names used herein are also for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. ©SEIKO EPSON CORPORATION 2013. All rights reserved.
  • Page 125: Index

    Index Control panel ..........13 Gateway Address ......... 79 Control Panel Lock ........59 A/V Mute ............51 Control panel lock ........73 A/V Mute Timer .......... 83 Cross .............. 53 HDMI port ........... 11 Air exhaust vent ........... 10 HDMI Video Range ........
  • Page 126 Index Problem Solving ........... 87 Settings menu ..........73 Progressive ............ 72 Sharpness ............71 Mail Notification ........63, 81 Projection ............75 Signal menu ..........71 Mail Notification menu ......80 Projection distance ........112 Sleep Mode ........... 83 Messages ............
  • Page 127 Index User's Logo ........... 55 User's Logo Protection ........ 57 Video port ............. 11 Video signal ..........72, 84 Volume ............74 Volume buttons ........... 13 Web Browser ..........61 Web Control ..........61 Web Control Password ....... 77 Web Remote ..........62 Wireless LAN menu ........

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