Program Call Forward; Enable/Disable Call Forward; Call Transfer; Transfer A Call To An Unconnected Third Party - Mitel 5235 User Manual

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5235 IP Phone SIP User and Administrator Guide

Program Call Forward

1. Press Superkey, and then press >> until SETTINGS & OPTIONS? appears.
2. Press OK. CALL FORWARDING? appears.
3. Press OK. FWD ALWAYS: <current status> appears.
4. Press Next to navigate to the desired Call Forward option.
5. Press OK to select the desired Call Forward option.
6. Press REVIEW. The current forwarding destination appears. If no forwarding is
programmed, the top line of the display is blank.
• For Call Forward No Answer option only, press OPTIONS, enter the number of
desired rings (1 – 99) before a call is forwarded, and then press SAVE.
7. Press CHANGE, and then do one of the following:
• To enter a URL as the destination, press URL, and then enter the URL.
• To enter a name as the destination, press NAME, and then enter the name.
8. Press SAVE. After the information is saved, the same Call Forwarding option
appears on the display with its new status. Note: You can disable this display using
the Display Control section of the Feature Configuration page of the Web
Configuration Tool.
9. To return to the default display, press Superkey.

Enable/Disable Call Forward

1. Press Superkey, and then press >> until SETTINGS & OPTIONS? appears.
2. Press OK. CALL FORWARDING? appears.
3. Press OK. FWD ALWAYS: <current status> appears.
4. Press Next to navigate to the desired Call Forward option.
5. Once the desired Call Forwarding option appears, press TURNON or TURNOFF to
enable or disable the Call Forwarding option. The Call Forwarding option and its
new status appears on the display, if the display option is enabled on the Feature
Configuration page of the Web Configuration Tool.
6. Press OK, and then press Superkey to return to the default display.

Call Transfer

You can transfer an active call to another party (one line must be free on your phone).
The 5235 IP Phone supports eight lines. If all lines are busy on your phone, no calls can
be transferred.
Note: During a conference call, any party can perform a call transfer when one line on
the phone that initiated the conference call is not in use. For conference call
information, see Conference Call (Three-Way) on page 19.

Transfer a Call to an Unconnected Third Party

1. While on a call, press
2. Press a free Line key.
(TRANS/CONF). The call is put on hold.
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