US Robotics USR4204 User Manual

Console server & power switch

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USR4204 User Guide
Console Server & Power Switch
USR4204

User Guide

R24.0792.00
Rev 1.2 10/16
Page 1 of 52

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Summary of Contents for US Robotics USR4204

  • Page 1: User Guide

    USR4204 User Guide Console Server & Power Switch USR4204 User Guide R24.0792.00 Rev 1.2 10/16 Page 1 of 52...
  • Page 2: Table Of Contents

    User interface ....................15 Security features .................... 26 Flashing the firmware ..................32 Adding More Ports ....................33 Attaching a Slave USR4204 ................33 Addressing the Slave USR4204 ................. 33 Security Considerations ................... 33 Technical Specifications ..................34 Electrical ......................34 Environmental ....................
  • Page 3 Temporarily disabling Security ................37 Is there a maximum number of slave units that can be attached to a master USR4204? ...................... 38 Rackmounting the USR4204 with the back panel facing out ........38 Support ......................39 Appendix A ......................41 Terminal Port and Serial Port RJ45 Pinout ............
  • Page 4: Symbols Used In This User Guide

    USR4204 User Guide Symbols Used In This User Guide This symbol alerts the user to important operating and maintenance instructions. This symbol warns the user that there are hazardous voltages within the product enclosure. This symbol invites the user to read more technical details.
  • Page 5: Important Safety Instructions

    AC line cords must be disconnected. The socket-outlet shall be installed near the equipment and shall be easily accessible. Disconnect mains power from the USR4204 before servicing equipment powered by the USR4204. Do not connect the product to an ungrounded outlet or to extension cords or adapters that eliminate the connection to ground.
  • Page 6: Introduction

    With one USR4204 a single channel can control up to four management ports and two power ports. The USR4204 allows a remote manager to select and control ports via a simple menu-driven interface.
  • Page 7: Package Contents

    USR4204 User Guide Package Contents 1 USR4204 1 VersaPower Kit – Universal Power Supply 1 6-foot RJ45 rollover cable 1 RJ45-to-DB25M adaptor 1 RJ45-to-DB9F adaptor 2 Rackmount brackets 6 Bracket mounting screws 4 Rubber feet 1 Reference Guide Page 7 of 52...
  • Page 8: Physical Features

    The power out ports are IEC C13 outlets, individually rated for 8 amps maximum. WARNING: The combined power requirement of the equipment connected to all the USR4204 outputs must not exceed the USR4204 maximum input rating of 8 Amps. 5. External Power Supply Input - Connect the included Versa Power Kit to power the USR4204.
  • Page 9 USR4204 User Guide The external power supply input delivers operating power to the USR4204 from the external low voltage power supply that is included with the product. Page 9 of 52...
  • Page 10: Getting Started - Local Access

    Step 5) Confirm communication with the USR4204 In the terminal emulation window hit ENTER to show the Main Menu screen. If the Main Menu does not appear on the terminal, remove power from the USR4204 and check the Troubleshooting section.
  • Page 11: Physical Installation

    USR4204 User Guide Physical Installation Standalone To use the USR4204 on a flat, horizontal surface, affix the four adhesive rubber feet to the bottom of the housing in the four corners. Rack Mounting To mount the USR4204 in a 19" rack, securely fasten the two rackmount brackets to the sides of the USR4204 using the supplied hardware and mount the USR4204 in a 1U space in a 19"...
  • Page 12: Connecting Network Devices

    'off', both the LINE and NEUTRAL conductors are opened. If the USR4204 loses power while a port is 'off ', the port will turn 'on', but when power is restored to the USR4204, the port will return to the 'off' state.
  • Page 13: Remote Access

    9600bps, XON/XOFF flow control may need to be enabled in the USR4204 and in the modem to prevent buffer overflow. Connecting the Modem Once the modem has been properly configured, it may be attached to the USR4204 terminal port and telephone line. Modem Connector...
  • Page 14: Remotely Connecting And Managing Using Dialup

    From the terminal, dial the phone number of the modem at the equipment site. Once the modems connect, the USR4204 will send the Main Menu or login prompt to the management terminal. If the Main Menu or login prompt does not automatically appear hit ENTER. If the Main Menu or login prompt still does not appear on the terminal check the Troubleshooting section.
  • Page 15: Product Operation

    Product Operation User interface The USR4204 user interface is organized into menus. See Figure 1 for a map of all menus. Each menu contains commands, text, and status where appropriate. Commands listed on the following pages are shown within single quotes ('), programmable names are shown within double quotes (").
  • Page 16 USR4204 User Guide Figure 1 Login Screen (If security is enabled) Main Menu Arm Ctrl-B Configure Configure Port Menu (Z) for Break Parameters Menu (Y) Menu (W) Configure Port Security Menus Menu (U) Admin Password Menu (0) User Menus Note: Menus with red borders are not available to users if security is enabled...
  • Page 17: Command Reference

    USR4204 User Guide Command Reference Command Keystrokes Availability Connect to Port Mm PL NS, A, AU Toggle Power Port On or Off Mm P# (Y,N) NS, A, AU Arm Ctrl-B for Break Mm W PL NS, A, AU Configure Port Parameters...
  • Page 18 (") 'A'-'D' Connect to Console A Connect command creates a full duplex data connection between the USR4204 terminal port and one of its serial ports. The terminal port is fixed at 9600bps, 8N1. The rate and format of serial ports are programmable to match the console port of the attached equipment.
  • Page 19 USR4204 User Guide entering a ‘Y’ at the “Are you sure?” prompt. The current power port state (ON or OFF) and RMS load current are shown in parentheses next to the port name. To update the value refresh the Main Menu by hitting the spacebar, ENTER key, or by using the Refresh Menu (default '–') command.
  • Page 20 Invalid commands are ignored. 'A'-'D' Connect to Console A Connect command creates a full duplex data connection between the USR4204 terminal port and one of its serial ports, and arms a control-B character. While connected to the selected port, the user must manually send a RS-232 break signal by hitting the Ctrl-B keys at the appropriate time.
  • Page 21 USR4204 User Guide Configure Ports Menu (Main Menu  Configure Ports Menu "USR4204 " 'A' Config "Console A "( 9600 None ) 'B' Config "Console B "( 9600 None ) 'C' Config "Console C "( 9600 None ) 'D' Config "Console D...
  • Page 22 USR4204 User Guide Port Menus (Main Menu Port Letter or number)   Menu for "Console A "( 9600 None ) 300 bps 'N' 8 Data Bits, Parity None 1200 bps 'E' 7 Data Bits, Parity Even 2400 bps 'O' 7 Data Bits, Parity Odd...
  • Page 23 Invalid commands are ignored. 'T' Change Inactivity Timeout The USR4204 will close a serial port if no data passes in or out of the terminal or serial port before this inactivity time lapses. If security is enabled, the session will also logout.
  • Page 24 Default: USRobotics Console Server & Power Switch 'Y' Enter Security Banner If security and the security banner are enabled, the USR4204 will present a security banner prior to the login banner. This command is only available when security is on and navigates to the Change Banner screen.
  • Page 25 Enable or disable Xon/Xoff flow control for the terminal port and all serial ports with this command. Default: Off If S/W flow control is desired, it must be enabled on both the USR4204 and the modem. 'P' Toggle Xon/Xoff Pass Thru Xon/Xoff flow control characters are allowed to pass through the terminal port and all serial ports with this command.
  • Page 26: Security Features

    '-' Return to MAIN Menu Navigate back to the Main Menu with this command. '!' Flash New Code The USR4204 erases current firmware and prepares for new firmware file to be installed. Flashing the Firmware for detailed instructions. Security features The USR4204 defaults to security disabled.
  • Page 27 USR4204 User Guide " USR4204. See Clearing A Forgotten or Disabled Administrator Name " and Password for details. FAQs and Troubleshooting for suggested security guidelines. Config Security Menu (Main Menu   Configure Security Menu (current enabled state in parentheses below) '0' Select "Admin Username...
  • Page 28 USR4204 User Guide '-' Return to Configure Parameters Menu Navigate back to the Configure Parameters Menu with this command. '&' Remove ALL Accounts Disable security and clear all user accounts including the Administrator with this command. There is a confirmation prompt before deletion.
  • Page 29 USR4204 User Guide Security is enabled by entering an Administrator username and password. '-' Return to Configure Security Menu Navigate back to the Configure Security Menu with this command. Do not forget the administrator name and password! Record and store all Administrator and User information in a secure location. The recovery method requires you to be at the physical location of the "...
  • Page 30 USR4204 User Guide 'Y' Change Username This command navigates to the Change Username screen. The username may be up to 16 (displayable) characters in length, but may not be blank. Usernames are case-sensitive. 'Z' Change Password Use the Change Password command to enter the password on the Change Password screen.
  • Page 31 USR4204 User Guide Login Screen USRobotics Console Server & Power Switch Login: Once security is enabled the user interface will always first display the Login Screen until security is disabled. The Administrator or any enabled User may login from this screen.
  • Page 32: Flashing The Firmware

    USR4204 User Guide Flashing the firmware The USR4204 uses two pieces of flash memory for its operation – boot code and system code. Flashing the firmware replaces the system code. Before flashing, the firmware file must already be downloaded from the USR4204 support webpage to a hard drive accessible from the management terminal.
  • Page 33: Adding More Ports

    8N1. Addressing the Slave USR4204 To access the menus of the slave USR4204, select the serial port that connects it to the master USR4204 from the Main Menu. Enter any command in the slave USR4204 Main Menu, including the View Menu command (hit ENTER). To return to the master USR4204 Main Menu, type the USR4204 escape code (default "---").
  • Page 34: Technical Specifications

    USR4204 User Guide Technical Specifications Electrical RS-232 DTE Terminal Port Data rate: 9600 bps Asynchronous data format: 8 data bits, no parity, 1 stop bit 4-wire interface: RXD,TXD,DTR,DSR (See appendix A for pinout) RS-232 DCE Serial Ports Supported data rates: 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200, and...
  • Page 35: Product Dimensions And Weights

    USR4204 User Guide Humidity Operating Humidity conditions: 20% to 80% non-condensing, Non-Operating Humidity conditions: 5% to 95% non-condensing Product Dimensions and Weights Dimensions W x H x L: 9.96 x 1.71 x 7.75 in (25.3 x 4.34 x 19.7 cm) (without rubber feet) W x H x L: 9.96 x 1.94 x 7.75 in (25.3 x 4.92 x 19.7 cm) (with rubber feet)
  • Page 36: Faqs And Troubleshooting

    How to configure flow control in a setup with added ports: To enable flow control on a slave USR4204, both the slave and the modem need to have flow control enabled, but the master must have flow control turned OFF. When two or more slave USR4204s are chained to a single master serial port, enable flow control in the modem and only the last slave USR4204 in the chain.
  • Page 37: Suggested Security Guidelines

    USR4204 User Guide Suggested Security Guidelines Creating usernames and passwords Create Usernames and Passwords that are not easy to guess. Use at least 8 characters. Use upper/lowercase letters, numbers, and punctuation characters. Consider using 2 spaces instead of 1 between words.
  • Page 38: Is There A Maximum Number Of Slave Units That Can Be Attached To A Master Usr4204

    Rackmounting the USR4204 with the back panel facing out When rackmounted, the USR4204 front panel will face out by default, but it can be rackmounted with the back panel facing out. 1. WARNING: Remove all power cords from the USR4204 to prevent shock hazard.
  • Page 39: Support

    USRobotics Console Server & Power Switch 4204 The USR4204 serial number is on the side of the package, bottom of the unit, and listed in the user interface at the top right of the Configure Parameters Menu. 2. Visit the Support section of the USRobotics Web site at www.usr.com/support/4204...
  • Page 40 USR4204 User Guide Country Webmail Portugal www.usr.com/emailsupport/pt Russia www.usr.com/emailsupport/ru Spain www.usr.com/emailsupport/es Sweden www.usr.com/emailsupport/se Switzerland www.usr.com/emailsupport/de Turkey www.usr.com/emailsupport/tk United Kingdom www.usr.com/emailsupport/uk For additional current support contact information, go to: www.usr.com/international.asp Page 40 of 52...
  • Page 41: Appendix A

    USR4204 User Guide Appendix A Terminal Port and Serial Port RJ45 Pinout Terminal Port RJ45 Pinout RJ45 Pin Symbol Description Direction Loop to pin 8 Output Data Terminal Ready Output Transmit Data Output Ground Ground Receive Data Input Data Set Ready...
  • Page 42: Rs-232 Adaptor Pinouts

    USR4204 User Guide RS-232 Adaptor Pinouts RS-232 Adaptors RJ45-to-DB25M RJ45-to-DB9F DB25F-to-DB9M Page 42 of 52...
  • Page 43 USR4204 User Guide RJ45-to-DB9M Null Modem RJ45-to-DB9M Page 43 of 52...
  • Page 44: Straight And Rollover Cables

    USR4204 User Guide Straight and Rollover Cables Rollover Cable Straight Cable Page 44 of 52...
  • Page 45: Legal Notice

    USR4204 User Guide Legal Notice The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL U.S.ROBOTICS BE...
  • Page 46: Warranty

    USR4204 User Guide Warranty U.S. Robotics Corporation Two (2) Year Limited Warranty 1.0 GENERAL TERMS: 1.1 This Limited Warranty is extended only to the original end-user purchaser (CUSTOMER) and is not transferable. 1.2 No agent, reseller, or business partner of U.S. Robotics Corporation (U.S. ROBOTICS) is authorized to modify the terms of this Limited Warranty on behalf of U.S.
  • Page 47 USR4204 User Guide 2.3 CUSTOMER assumes full responsibility to properly install and configure this product and to ensure proper installation, configuration, operation and compatibility with the operating environment in which this product is to function. 2.4 CUSTOMER must furnish U.S. ROBOTICS or its authorized reseller a dated Proof of Purchase (copy of original, dated purchase receipt from U.S.
  • Page 48 USR4204 User Guide 4.7 Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S. ROBOTICS will, at its sole discretion, repair or replace the product, using new or reconditioned product or parts, to whatever extent it deems necessary to restore the product or part to operating condition.
  • Page 49 USR4204 User Guide OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. 6.0 STATUTORY RIGHTS OF CUSTOMER:...
  • Page 50: Regulatory Information

    USR4204 User Guide Regulatory Information FCC Compliance D e c l a r a t i o n of C o nf or m i t y U.S. Robotics Corporation 1300 E. Woodfield Rd. Suite 506 Schaumburg, IL 60173 U.S.A.
  • Page 51: Ce Compliance

    We, U.S. Robotics Corporation of 1300 E. Woodfield Rd. Suite 506, Schaumburg, Illinois, 60173-5446 USA, declare under our sole responsibility that the product, USRobotics model USR4204, to which this declaration relates, is in conformity with the following standards and/or other normative documents.
  • Page 52: Copyright Information

    USR4204 User Guide Copyright Information U.S. Robotics Corporation 1300 E. Woodfield Road, Suite 506 Schaumburg, Illinois 60173-5446 No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S.

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