Troubleshooting; Technical Support - VTech MobiGo User Manual

WARNING
A very small percentage of the public, due to an existing condition, may experience
epileptic seizures or momentary loss of consciousness when viewing certain types
of flashing colors or patterns. While the MobiGo
contribute to any additional risks, we do recommend that parents supervise their
children while they play video games. If your child experiences dizziness, altered
vision, disorientation, or convulsions, discontinue use immediately and consult your
physician. Please note that focusing on an LCD screen at close range and handling
video game controls for a prolonged period of time may cause fatigue or discomfort.
We recommend that children take a 15 minute break for every hour of play.
WARNING:
All packing materials, such as tape, plastic sheets, packaging locks and tags
are not part of this toy, and should be discarded for your child's safety.
ATTENTION Pour la sécurité de votre enfant, débarrassez-vous de tous les produits
d'emballage tels que rubans adhésifs, feuilles de plastique, attaches et
étiquettes. Ils ne font pas partie du jouet.
Note:
Please keep the user's manual as it contains important information.

TROUBLESHOOTING

Please note that if you try to insert or remove a MobiGo
unit OFF, you may experience a malfunction. If this happens, and the unit does not respond
to pressing the ON/OFF buttons, disconnect the AC adaptor from the main unit or remove
the batteries. Then, reconnect the adaptor, or reinstall the batteries.

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this manual, we encourage you to
visit us online or contact our Consumer Services Department with any problems and/or
suggestions that you might have. A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the information below:
• The name of your product or model number (the model number is typically located on the
back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet: www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
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