Accu-Chek Aviva Nano User Manual page 70

Not enough blood or control
solution was drawn into the
strip for measurement or
was applied after the test had
started. Discard the strip
and repeat the test.
The code chip is from an
expired lot of strips.
Ensure the code chip number
matches the code number
on the strip container.
Remove the code chip and
enter the set-up mode to
ensure the time and date in
the meter are correct.
Blood or control solution
was applied to the strip
symbol appeared on the
display. Discard the
strip and repeat the test.
An electronic error occurred
or, in rare cases, a used
strip was removed and
reinserted. Turn the meter
off and on, or take the
batteries out for 20 seconds
and reinsert them. Perform a
blood glucose or control test.
If the problem persists, call
Accu-Chek Customer Care at
1-800-363-7949.
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