Important User Information; Wd Service And Support - Western Digital Black2 User Manual

Important User Information

1

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or e-mail support service at http://support.wd.com. If
the answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.
Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at
http://register.wd.com.
Accessing Online Support
Visit our product support website at
topics:
Downloads - Download drivers, software, and updates for your WD product.
Registration - Register your WD product to get the latest updates and special
offers.
Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.
Knowledge Base - Search by keyword, phrase, or answer ID.
Installation - Get online installation help for your WD product or software.
WD Community – Share your thoughts and connect with other WD users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.
North America
English
Spanish
Mexico
South America
Chile
Colombia
Venezuela
Peru
Uruguay
Argentina
Brazil
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands,
Norway, Spain, Sweden, Switzerland, United Kingdom.
http://support.wd.com
Europe (toll free)*
800.ASK.4WDC
(800.275.4932) Europe
800.832.4778 Middle East
Africa
001 8002754932 Russia
Asia Pacific
1230 020 5871 Australia
009 800 83247788 China
0800 100 2855 Hong Kong
0800 54003 India
000 413 598 3787 Indonesia
0800 4440839 Japan
0800 7704932 Korea
0021 800 83247788 Malaysia
New Zealand
Philippines
Singapore
Taiwan
Thailand
WD Black² Dual Drive
and choose from these
00800 ASK4 WDEU
(00800 27549338)
+31 880062100
+31 880062100
+31 880062100
8 10 8002 335 5011
1800 42 9861 / +800 2275 4932
800 820 6682
+800 6008 6008
1800 419 5591 / 1800 200 5789
+803 852 9439
00531 65 0442 / 0120 994 120
02 703 6550
1800 88 1908 / +800 6008 6008 (Telekom
Malaysia)
0508 555 639 / +800 2275 4932
1 800 1441 0159
1800 608 6008 / +800 6008 6008 (Singtel)
0800 666 290 / +800 6008 6008 (Chunghwa)
001 800 441 0570
IMPORTANT USER INFORMATION – 1
User Manual