Get Started With Sprint Worldwide Data Services; Access Email And Data Services Internationally On Gsm/Umts Networks; Access Email And Data Services On Internationally On Cdma Networks; International Roaming Status Messages - Samsung Galaxy S4 User Manual

Get Started With Sprint Worldwide Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212.
Representatives are available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services Internationally on GSM/UMTS
Networks
To access your email and browse the Web when travelling, you may need to manually select
the carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at sprint.com/sww. Then, follow the instructions
below to select the appropriate carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. Press and tap
2. Tap Roaming network, and then change the Roaming network option to Automatic.
3. Tap Roaming settings, and then tap Data under GSM networks to allow access to data
services while roaming.
Note: Depending on the networks available you may need to choose a specific network under
Roaming network.
Access Email and Data Services on Internationally on CDMA
Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA,
you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while
traveling, then you will need to set the phone to CDMA to access CDMA data services. (See
Enable Global Roaming
country.

International Roaming Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it
appeared. The following table lists and describes the status messages.
Status Messages
Number Not in Service
User Not Available
Sprint Worldwide Wireless Service
> Settings > Connections > More networks > Roaming.
Mode.) Visit sprint.com/sww
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
for a list of services available in each
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