Generating A Diagnostic Report - KVH Industries TracPhone FB250 User Manual

Generating a diagnostic report

If you want to generate a diagnostic report, do as follows:
1. Click Generate report from the HELP DESK page.
In some browsers the file may open directly in your browser. If it does,
choose File > Save As to save the file.
2. Choose a location for the file and save it.
The diagnostic report contains relevant information for troubleshooting.
Please enclose this file when you are reporting an error.
Help desk and diagnostic report
Chapter 4: Using the web interface
149