CyberPower PowerPanel User Manual
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CyberPower PowerPanel User Manual

CyberPower PowerPanel User Manual

Powerpanel business edition
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PowerPanel
Business Edition
User's Manual
Rev. 3
2010/08/20

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  • Page 1 ® PowerPanel Business Edition User’s Manual Rev. 3 2010/08/20...
  • Page 2 You may make and distribute unlimited copies of the Software, including copies for commercial distribution, ® as long as each copy that you make and distribute contains this Agreement, the CyberPower PowerPanel Business Edition installer, and the same copyright and other proprietary notices pertaining to this Software that appear in the Software.
  • Page 3 PowerPanel™ Business Edition 4. No Warranty. The Software is being delivered to you AS IS and its supplier makes no warranty as to its use or performance. THE CYBER POWER SYSTEMS (USA), INC. AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.

  • Page 4: Table Of Contents

    Business Edition ....................15   Login................................ 15   Essential Setup............................17   Agent ............................... 17   Client ............................... 17   Using PowerPanel Business Edition ......................18   System................................. 18   Summary ..............................18   Information............................... 18   UPS ................................20  ...
  • Page 5 PowerPanel™ Business Edition   Schedule..............................59   Shutdown..............................59   Security................................ 61   Login................................ 61   Authentication............................63   Network ..............................67   Preferences ..............................71   User Experience............................71   Logout................................72   Technical Support ............................73   Troubleshooting............................73  ...

  • Page 6: Introduction

    In the event of power failure, the Agent will shut down the hosted computer and request the ® Client computers to shut down prior to the UPS shutdown. Refer to Configuration A of the PowerPanel Business Edition structure illustration.

  • Page 7: Client

    PDU can utilize the Client for protection and control. When a PDU outlet supplying power to a computer running Client is going to be switched off, the Client will perform a shutdown prior to switching off the power. PowerPanel Business Edition Client works with PDU...

  • Page 8: Getting Started

    Minimum of 150 MB of free space of hard disk. Serial port or USB port. (Required by the Agent) Network interface. Operating System PowerPanel® Business Edition software can be installed on the following operation systems: 32-Bit Versions: Windows 7 Windows Server 2008...

  • Page 9: Web Browser

    PowerPanel™ Business Edition Web Browser ® PowerPanel Business Edition software is accessed using a web browser and is compatible with the following browsers: Microsoft Internet Explorer 6 or above Firefox 2.0 or above Google Chrome...

  • Page 10: Installation

    A popup page will be displayed automatically when inserting the PowerPanel Business Edition installation CD. Users can click the Install PowerPanel Business Edition shortcut on the popup page to initiate the installation procedure. If the popup page is not displayed when inserting the CD, browse to the CD drive and open the folder named software, and then double click the file named setup.exe to start the installation...
  • Page 11 PowerPanel™ Business Edition UPS, or the computer which is powered by the UPS with a remote management card or a PDU, Client should be installed. Note: The Agent and Client can’t be selected to install at the same time. Choose the destination location.

  • Page 12: Installation On Linux

    PowerPanel™ Business Edition Installation on Linux On Linux, users may mount CD by using the mount command. Run mount –t iso9660 /dev/scd0 /mnt/cdrom as a root user. /dev/scd0 is the CD drive and /mnt/cdrom will be the mount point. Browse to the CD drive and find the installer named setup.sh in the /software/linux folder. The installer is used to install the Client and requires root permission.
  • Page 13 PowerPanel™ Business Edition Click Next button to the next step. On Linux, only Client can be installed. Choose the destination location. The daemon ppbed will start during installation. Click Next button to continue.

  • Page 14: Installation On Vmware Esx/Esxi 4

    PowerPanel™ Business Edition Click the Finish button to complete the installation. Note: The Linux installation will be also initiated by using the ./setup -c command.in text mode. The detailed installation steps are described in Installation on VMWare ESX/ESXi 4 section.
  • Page 15 PowerPanel™ Business Edition Accept the license agreement. Choose the component. Click Enter for the default selection to install the Client. Choose the destination location. Installation procedure starts to process until the installation is complete.

  • Page 16: Accessing Powerpanel Business Edition

    The PowerPanel Business Edition web interface can be accessed following the directions below. To access the web interface on a local computer, select Start > All Programs > CyberPower PowerPanel Business Edition > PowerPanel Business Edition Agent or PowerPanel Business Edition Client in Windows Desktop or enter the http://127.0.0.1:3052 as the URL on the browser.
  • Page 17 PowerPanel™ Business Edition Selecting the Remember me on this computer option on the login page allows the credentials to be remembered for automatic logon at the next session. To terminate the session, click Logout button on the Logout page. The session will also be timeout and be logged out if no activity takes place during the time of...

  • Page 18: Essential Setup

    The Agent computer should not be connected NCL outlets. Refer to PowerPanel Business Edition Installation Guide for UPS with Agent for detailed information about how to plug the Agent computer into the correct outlets.

  • Page 19: Using Powerpanel Business Edition

    PowerPanel™ Business Edition Using PowerPanel Business Edition System Summary System/Summary page in Agent In Agent, the Summary page provides an overview of the system operation. This includes the utility power status, operating status of the UPS, issues with the system and items requiring user attention.
  • Page 20 PowerPanel™ Business Edition System/Information page The Information page shows detailed information about the Client as follows. Name: The name of the hosted computer, e.g. Web Server or Bill's Computer. Location: Where the hosted computer is located, e.g. Server room or Rack A.

  • Page 21: Ups

    PowerPanel™ Business Edition (The content in this section is only applicable to the Agent.) Status The UPS/status page displays detailed status on the UPS power conditions, batteries, and system. UPS/Status page Input Status: Displays the present status of the utility power supplied to the UPS.
  • Page 22 PowerPanel™ Business Edition Frequency Failure: The frequency of the utility power is out of tolerance and the UPS is supplying battery power with a fixed frequency. Voltage: The voltage of the utility power supplied to the UPS. Frequency: The present frequency of the utility power supplied to the UPS.
  • Page 23 PowerPanel™ Business Edition Pending Off: This outlet is going to turn off following an action such as a scheduled turn off. Battery Status: Displays the present status of the battery packs. Fully Charged: The batteries are at 100% capacity. Discharging: The UPS is supplying battery power to support the load. This is caused by a utility power failure or battery test.

  • Page 24: Information

    PowerPanel™ Business Edition Information UPS/Information page The UPS/Information page shows information about the UPS: Model: The model name of the UPS. Firmware Version: The firmware version of the UPS. Serial Number: The serial number of the UPS. UPS Type: The type of the UPS. E.G. On-Line, Line Interactive or Sinewave Line Interactive.
  • Page 25 PowerPanel™ Business Edition Battery Replacement Date: The date that the batteries were last replaced and it can only be set at the time of battery replacement. This date should be set after the battery replacement. If this date is not set, it is recommended that this date should be set immediately.

  • Page 26: Configuration

    PowerPanel™ Business Edition Configuration The UPS/Configuration page allows for customized UPS configurations to meet specific operational requirements. UPS/Configuration page Supplied Power Voltage: Sets the output voltage which is supplied to the connected equipment. Note: On some models belong to Paragon Tower series, this setting becomes configurable in bypass mode and the changes require a restart to activate.
  • Page 27 Power Restore ® When a utility power failure occurs, PowerPanel Business Edition software may request the computer to shut down and power off after the specified remaining runtime is met or the batteries capacity are low. After the utility power restores the UPS turns on automatically and supplies power to the computer.
  • Page 28 PowerPanel™ Business Edition the utility power has restored finally, but the connected computers have shutdown and the UPS has turned off. If the Mandatory Power Cycle option is enabled, the UPS will also turn off in a delay time, but it will turn on again within about 10 seconds later.
  • Page 29 PowerPanel™ Business Edition Energy Saving: When the utility power fails, the batteries will start discharging. If this option is enabled and there is no output load, the UPS, will shut down to save battery power after discharging for 5 minutes.

  • Page 30: Diagnostics

    PowerPanel™ Business Edition Diagnostics The UPS/Diagnostics page provides the ability to verify the UPS can supply adequate battery runtime for the connected computers to shutdown properly. Perform a complete runtime calibration to ensure and accurate estimate of the runtime for the connected load. The buzzer can be tested that UPS can alarm and indicators can be verified that they can display well as demand of UPS.
  • Page 31 Follow the below steps if the battery test fails: Repeat the battery test and replace the batteries if the test fails again. Contact CyberPower for assistance if the battery test fails after the batteries have been replaced. Runtime Calibration The Runtime Calibration ensures the runtime estimate is accurate with the current load. The results show the runtime, the result, and the date of the last calibration.
  • Page 32 PowerPanel™ Business Edition The detail will be reported after an indicator test is complete: Last Processing Date: The date the last indicator test was performed.

  • Page 33: Load

    PowerPanel™ Business Edition Load ® The UPS supplies power to connected equipment, servers and computers. PowerPanel Business Edition Client can be installed on servers and computers in order to ensure a proper shutdown in the event the UPS batteries are depleted before the power problem is resolved. The UPS/Load page provides detailed information about the load and connected equipment.
  • Page 34 Add new generic equipment: Click the New Equipment link to add a new piece of equipment to the list. Click No on the PowerPanel installed option and enter the name and optional information for the equipment connected to the outlet. Click the Add button to finish adding the new equipment.
  • Page 35 PowerPanel™ Business Edition Agent searches all Clients on local network. Connected Outlet: Indicates which power outlet of the UPS is supplying power to the connected equipment. Use the Outlet Preview picture to verify the equipment is plugged into the correct outlet.

  • Page 36: Power

    PowerPanel™ Business Edition Power ® (This section only applies to PowerPanel Business Edition Client installations) The Client can interact with a UPS or a PDU through a network interface. If the UPS has no remote management card, the Agent can be installed on a single computer which is using a USB or a serial connection directly to the UPS in order to establish the network connection to the Client.
  • Page 37 PowerPanel™ Business Edition Current Rating: The output current rating (Amps) of the UPS/PDU. Voltage Rating: The output voltage rating (Volts) of the UPS/PDU. Frequency Rating: The output frequency rating (Hz) of the UPS. Battery Replacement Date: The date that the batteries were last replaced.

  • Page 38: Configuration

    PowerPanel™ Business Edition Configuration In order for the Client to operate properly, the correct network address of UPS RMCARD, PDU or Agent must be assigned for the outlet. The page is used to configure the network address of Power/Configuration UPS RMCARD, PDU or Agent and outlet setup:...
  • Page 39 PowerPanel™ Business Edition Move the cursor over the target address to display details about the device Clicking the refresh button to search all devices again on the local network Auto Configure: Any time the IP address of the UPS RMCARD, PDU or Agent is changed, the Client will lose communication with the UPS RMCARD/PDU/Agent.
  • Page 40 Verify firewall settings. Port 3052(UDP/TCP), port 8443(TCP), port 162(UDP) and port 53566(UDP) should be unblocked. The Client communicates with UPS/PDU on these ports. The installer will ® automatically configure the Windows firewall to allow PowerPanel Business Edition access through the firewall.
  • Page 41 PowerPanel™ Business Edition Connected Outlet: Indicates which power outlet of the UPS/PDU is supplying power to the Client computer. Use the outlet preview to verify whether the Client computer is connected to the proper outlet. The Identify button is only visible after the Client has established communication with the PDU, The identification function helps to identify which outlet has the connected equipment.

  • Page 42: Event Action

    PowerPanel™ Business Edition Event Action ® An event is generated when the UPS/PDU has power conditions occurred. The PowerPanel Business Edition software can be configured to respond to specific events and perform actions based on the event. These actions include notification, command execution and computer shutdown.
  • Page 43 "default.cmd" file in the "extcmd" folder in the PowerPanel Business Edition installation directory. Customized shell scripts must be saved in the "extcmd" folder in the PowerPanel Business Edition installation directory. The command file will be listed on the Command/File list and can be executed actually when the power event occurs.
  • Page 44 PowerPanel™ Business Edition This feature is used to apply identical settings to the particular event within the same category (Severe, Warning, and Information). Once the As field of one event have been assigned, the settings of this event will use the assigned event’s settings. The settings of this event will match with an assigned event’s.
  • Page 45 PowerPanel™ Business Edition may cause this event. Reduce some UPS load or set a more accurate shutdown time could avoid this event occurrence. Enters bypass mode - Entering bypass mode, battery power will no longer be provided. Utility power failure - Utility power failure, battery power will be supplied.
  • Page 46 PowerPanel™ Business Edition Input is near overload - A PDU is near an overload condition. The load level is near the maximum safe load for the PDU. Input is overloaded - A PDU is in an overload condition. The maximum safe load has been exceeded and the PDU is in an overload condition.

  • Page 47: Notification Recipient

    PowerPanel™ Business Edition Notification Recipient The Client can send notifications to multiple recipients in various ways, including Windows Alert Messages, Instant Messages and Mobile phone text messages (SMS). The Notification Recipient page lists all recipients in the recipient list and displays all defined notifications and whether the notification is active.
  • Page 48 PowerPanel Business Edition. Note: Computer Name filed and Alert column are only available on the PowerPanel Business Edition which installed on Windows. On Linux, if Linux Message service is activated, the message will be sent to all users on the computer running Client.

  • Page 49: Action Settings

    PowerPanel™ Business Edition Action Settings Action settings allows for configuration of various event actions, including the necessary shutdown time of the hosted computer. After configuring all of the action parameters, and applying the settings, the Verify button can be used to verify whether the user’s configurations are correct.
  • Page 50 PowerPanel™ Business Edition The Client will warn users there is insufficient time for a complete shutdown in the PDU. Shutdown type: This setting will specify the manner in which the Agent/Client computer is shutdown. The options are Shutdown or Hibernation. The Hibernation option is only visible on operating systems and hardware that support hibernation.
  • Page 51 PowerPanel™ Business Edition Secure connection (SSL): The E-mail will be sent through a secure connection (SSL). Sender name & Sender E-mail address: Configure the sender information for the E-mail. Authentication: Configure whether the SMTP server requires authentication or not. If authentication is required complete the necessary account and password field.
  • Page 52 PowerPanel™ Business Edition XMPP Instant Messaging service To use XMPP Instant Messaging, users must provide a unique XMPP Instant Messaging Service account as a sender and assign different account as a receiver on Event Action/Notification Recipient page. Activate: Specifies whether the Agent/Client XMPP Instant Messaging service to notification is active or inactive.
  • Page 53 PowerPanel™ Business Edition Linux Message Activate: Specify whether the Client can use this service to send a notification to all users accessing to this hosted computer. Note: Linux Message service is only available on the Client of the Linux. Short Message Service (SMS)
  • Page 54 PowerPanel™ Business Edition EVENT_ACTION_PHONE_NUMBER as recipient's mobile phone number and EVENT_ACTION_MESSAGE as the event message content described in the specification, and fill in the URL and POST BODY fields. The expressions will be replaced by the relevant content before the Agent/Client sends a notification to the SMS provider.

  • Page 55: Logs

    PowerPanel™ Business Edition Logs Event Logs Logs/Event Logs page lets you view logs that record power event details in the Agent or the Client. The logs can be analyzed to determine whether the system and the UPS/PDU are operating correctly.
  • Page 56 PowerPanel™ Business Edition A pop-up status window is displayed from the selected event. Filter The following filter options can be utilized by selecting Filter in the upper right corner. Once the configuration of the filter pane is configured; the logs will be requested and displayed.

  • Page 57: Status Records

    PowerPanel™ Business Edition Status Records The Logs/Status Records page is used to view the logs of the UPS status. This page is only available for the Agent. Logs/Status page Additional log pages can be accessed by selecting Previous and Next in the upper right corner of the Status Records page.
  • Page 58 PowerPanel™ Business Edition Filter pane on Logs/Status page Days: Selects the day(s) for the status records to be displayed. The dropdown menus next to the Days setting can be used for additional preconfigured filters. Time: Selects the time range of the status records.

  • Page 59: Settings

    PowerPanel™ Business Edition Settings The Logs/Settings page allows for the ability to configure the log options. Click the Apply button to save the settings or remove all logs. Logs/Settings page in the Agent Event Logging Entry Expiration: This option specifies how long the log files will be retained. .

  • Page 60: Schedule

    ® Before the Agent shuts down because of a schedule shutdown, Client computers running PowerPanel Business Edition Client will be shut down or hibernated to prevent data loss.
  • Page 61 PowerPanel™ Business Edition Modify the schedule: Select the schedule you wish to modify. After entering the new data, click the Apply button to apply the schedule modification. Remove the schedule: Select the schedule to remove from the schedule list, and click the Remove button to complete the schedule deletion.

  • Page 62: Security

    PowerPanel™ Business Edition Security Login ® The Security/Login page is used to change the PowerPanel Business Edition login account information, including user account, password, and the duration of login session. Security/Login page Account Change Username Enter the password in the Current Password field.
  • Page 63 PowerPanel™ Business Edition Click Apply to complete the change. Session Session Timeout is the option which determines the duration of the session after the login. If the Agent/Client isn’t accessed during this period and the Agent/Client remains inactive, users will be logged...

  • Page 64: Authentication

    (This section is only applicable to Client with Agent or UPS RMCARD202) ® The Secret Phrase is used to create secure network communications between PowerPanel Applications such as Client and Agent, or Client and UPS RMCARD202. The default phrase is powerpanel.encryption.key.
  • Page 65 PowerPanel™ Business Edition Secret Phrase on the System/Security page in the UPS RMCARD202 web Note: If the firmware version on the RMCARD202 is earlier than 1.1 (excluding 1.1), you should refer to SNMP Community and SNMP Trap Community sections for the correct configurations.
  • Page 66 PowerPanel™ Business Edition Network/Access Control page in the UPS RMCARD201 web If the community has write permission, the Client can complete some configuration tasks automatically. If the Client cannot complete these tasks due to a permission limitation, the following settings must be configured...
  • Page 67 PowerPanel™ Business Edition Network/Trap Notification page in the UPS RMCARD201 web Note: The SNMP community is limited to 15 characters in the PDU and UPS with RMCARD. Note: If you have firewall software installed, configure the settings to allow access through port 3052 (UDP/TCP), port 8443 (TCP), port 162 (UDP) and port 53566(UDP).

  • Page 68: Network

    The data may be eavesdropped or falsified due to eavesdroppers or unknown network attacks when using the PowerPanel Business Edition. HTTP is insecure and subject to eavesdroppers or other network attacks which can obtain the sensitive information such as website accounts or passwords. HTTPS provides secure identification and encryption.
  • Page 69 This indicates users that the security certification is not trusted by the browser. In order to assure the connection is secure, PowerPanel Business Edition software provides a security certification over the HTTPS connection. This certification is not trusted by user’s browser and finally results in warning page.
  • Page 70 PowerPanel™ Business Edition Firefox displays that the security certification is not trusted. Second, select Permanently store this exception option and click Confirm Security Exception button to continue the web access. Google Chrome: Click Proceed anyway button to continue the web access.
  • Page 71 PowerPanel™ Business Edition Google Chrome displays that the security certification is not trusted. Safari Click Continue button to continue the web access. Safari displays the security certification alert. Note: The performance will be lower once accessing to the website over the HTTPS connection.

  • Page 72: Preferences

    PowerPanel™ Business Edition Preferences User Experience The User Experience page is used to configure common settings for the user's experience. The settings configured here will be used on the Event Action/Recipient, Logs/Event Logs and Logs/Status Records pages. Preferences/User Experience page Working Day: Sets the days users normally work.

  • Page 73: Logout

    PowerPanel™ Business Edition Logout The Logout page allows users to log the user out of the web interface. The Agent/Client will ask the users to assure whether to log out, and users can log out the Agent/Client by clicking the Logout button.

  • Page 74: Technical Support

    Technical Support Troubleshooting ® I cannot access the PowerPanel Business Edition web interface after complete installation. Please follow the below steps resolve the problem: Make sure that there is no other application utilizing port 3052 (UDP/TCP) and port 8443 (TCP). Use a command prompt with the command “netstat -o”...
  • Page 75 Troubleshooting when the PowerPanel Business Edition installation fails? If the installation file is from CyberPower web site, it may have downloaded incompletely or become corrupt. Download the installation file again. Troubleshooting when I failed to extend the off-delay time of Necessary shutdown time option? The communities on the Security/Authentication page in the Client and on the Network/Access of Control page in the PDU may be not matched.
  • Page 76 Save the webserver.xml file. (httpsNumber is numeric from 0 - 65535) Note: The default port number is 8443. Find the PowerPanel Business Edition service at the Control Panel/Administrator Tools/Services and restart the service in order to access through this new setting.

  • Page 77: Faq

    On Windows, you can select the Start > All programs >PowerPanel Business Edition >PowerPanel Business Edition Agent (or PowerPanel Business Edition Client) for local use. You can also enter the URL, http://hosted_computer_IP_address:3052, in the address filed of the web browser from a remote computer.
  • Page 78 I am not sure what the IP address of the UPS or PDU is. How can I obtain the correct IP address? Use the Power Device Network Utility tool to help you to find the correct IP address of UPS or PDU. This device list will list the all CyberPower device’s IP address on the local network. ®...
  • Page 79 PowerPanel™ Business Edition Port 3052 (UDP/TCP), port 8443 (TCP), port 162 (UDP) and port 53566(UDP) 14. I try to set the Client to establish to communication with one of PDUs. How do I identify the targeted device IP? Refer to the Easy-to-Setup Device IP for details.
  • Page 80 PowerPanel™ Business Edition If the model name conforms to the format of “OLxxxxTEXL” or “OLxxxxEXL-M”, it belongs to Paragon Tower series. If the model name conforms to the format of “PRxxxxELCDRT” or “PRxxxxELCDRTXL”, it belongs to Professional Rack Mount LCD series.

  • Page 81: Glossary

    PowerPanel™ Business Edition Glossary IP address: An IP address is a series of numbers that identifies a particular computer or NIC on a network. IP is an abbreviation for Internet Protocol. HTTPS: Abbreviation for HTTP Secure. It provides encryption and secure identification of servers by using HTTP with SSL/TLS protocol.

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