Website Support; Additional Technical Support - Quartet IdeaShare User Manual

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Website Support

For additional help, consult the Support section of the Quartet IdeaShare website at
www.ideashare.com.

Additional Technical Support

If you have difficulties installing or using your Quartet IdeaShare Board, please re-
check the section of the User Guide or Quick Set Up Guide that relates to your
problem. If you are still unable to solve the problem, please contact our Customer
Service Team for assistance.
Customer Service
(800) 541-0094 USA
(800) 605-6513 Canada
contactus@gbc.com
Please have the following information ready when you contact customer service:
Model number:
- Quartet IdeaShare Board Q8500 (3' x 4')
- Quartet IdeaShare Board Q8600 (6' x 4').
Date and proof of purchase.
Operating system of your computer (Windows 98, XP, Macintosh OS 10, etc).
Software you use with this product (eBeam Software version, PDA software, etc).
Chapter 4
Page 25

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