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HP Compaq Pro 4300 Small Form Factor Reference Manual

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Hardware Reference Guide
HP Compaq Pro 4300 Small Form Factor
Business PC

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Summary of Contents for HP Compaq Pro 4300 Small Form Factor

  • Page 1 Hardware Reference Guide HP Compaq Pro 4300 Small Form Factor Business PC...
  • Page 2 No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Hardware Reference Guide HP Compaq Pro 4300 Small Form Factor Business PC First Edition (April 2012) Document Part Number: 691794-001...

  • Page 3: About This Book

    About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book...

  • Page 5: Table Of Contents

    Table of contents 1 Product Features ............................1 Standard Configuration Features ......................1 Front Panel Components ........................2 Media Card Reader Components ......................2 Rear Panel Components ........................4 Keyboard .............................. 5 Using the Windows Logo Key ....................6 Serial Number Location ........................7 2 Hardware Upgrades ............................
  • Page 6 Appendix B External Security Devices ......................45 Installing a Security Lock ........................45 Cable Lock ......................... 45 Padlock ..........................46 HP Business PC Security Lock ..................46 Front Bezel Security ......................51 Appendix C Electrostatic Discharge ......................53 Preventing Electrostatic Damage ....................... 53 Grounding Methods ..........................

  • Page 7: Product Features

    Product Features Standard Configuration Features The HP Compaq Small Form Factor features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).

  • Page 8: Front Panel Components

    Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-2 Front Panel Components Table 1-1 Front Panel Components 5.25-inch Optical Drive USB (Universal Serial Bus) Ports Optical Drive Activity Light Microphone Connector Optical Drive Eject Button 3.5-inch Media Card Reader (optional)
  • Page 9 Table 1-2 Media Card Reader Components (continued) Slot Media ● ● MicroSD MicroSD (T-Flash) MicroSDHC Media Card Reader Activity Light ● ● ● SD/MMC+/miniSD Secure Digital (SD) MiniSDHC MultiMediaCard 4.0 (MMC Plus) ● ● Secure Digital High MultiMediaCard ● Capacity (SDHC) (MMC) Reduced Size MultiMediaCard 4.0...

  • Page 10: Rear Panel Components

    Line-In Audio Connector (blue) NOTE: An optional second serial port and an optional parallel port are available from HP. The monitor connectors on the system board are inactive when a graphics card is installed in the computer. If a graphics card is installed into one of the system board slots, the connectors on the graphics card and the system board may be used at the same time.

  • Page 11: Keyboard

    Keyboard Figure 1-5 Keyboard Components Table 1-4 Keyboard Components Function Keys Perform special functions depending on the software application being used. Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down. Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps Lock, and Scroll Lock).

  • Page 12: Using The Windows Logo Key

    Using the Windows Logo Key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system. Refer to Keyboard on page 5 to identify the Windows Logo key. Table 1-5 Windows Logo Key Functions The following Windows Logo Key functions are available in Microsoft Windows XP, Microsoft Windows Vista, and Microsoft Windows 7.

  • Page 13: Serial Number Location

    Table 1-5 Windows Logo Key Functions (continued) Windows Logo Key + right arrow Snaps the window to the right side of the screen Windows Logo Key + down arrow Minimizes the window Windows Logo Key + Shift up arrow Stretches the window to the top and bottom of the screen Windows Logo Key + Shift left arrow...

  • Page 14: Hardware Upgrades

    To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo. WARNING! Energized and moving parts inside.

  • Page 15: Removing The Computer Access Panel

    Removing the Computer Access Panel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.

  • Page 16: Replacing The Computer Access Panel

    Replacing the Computer Access Panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit (2) and tighten the captive thumbscrew (3). Figure 2-2 Replacing the Access Panel Chapter 2 Hardware Upgrades...

  • Page 17: Removing The Front Bezel

    Removing the Front Bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 18 To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2). Figure 2-4 Removing a Bezel Blank Chapter 2 Hardware Upgrades...

  • Page 19: Replacing The Front Bezel

    Orientation The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.

  • Page 20: System Board Connections

    Figure 2-6 Changing from Desktop to Tower Orientation NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower stand. Reconnect the power cord and any external devices, then turn on the computer. NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer...
  • Page 21 Table 2-1 System Board Connections System Board Connector System Board Label Color Component DIMM (Channel A) XMM3 black Memory Module DIMM (Channel B) XMM1 black Memory Module Power SATAPWR1 black SATA Drives Media Card Reader MEDIA1 black Media Card Reader SATA SATA1 white...

  • Page 22: Installing Additional Memory

    Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to two industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM.

  • Page 23: Populating Dimm Sockets

    Populating DIMM Sockets There are two DIMM sockets on the system board: XMM1 and XMM3 with one socket per Channel. XMM3 operates in memory channel A. XMM1 operates in memory Channel B. The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed.
  • Page 24 Rotate up the drive bay housing to access the memory module sockets on the system board. Figure 2-8 Rotating the Drive Cage Up Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Figure 2-9 Installing a DIMM NOTE:...
  • Page 25 Rotate the drive cage back down to its normal position. Figure 2-10 Rotating the Drive Cage Down Replace the access panel. If the computer was on a stand, replace the stand. Reconnect the power cord and turn on the computer. Lock any security devices that were disengaged when the access panel was removed.

  • Page 26: Removing Or Installing An Expansion Card

    Removing or Installing an Expansion Card The computer has two PCI expansion slots, one PCI Express x1 expansion slot, and one PCI Express x16 expansion slot. NOTE: The PCI and PCI Express slots support only low profile cards. NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 slot. To install an expansion card: Remove/disengage any security devices that prohibit opening the computer.
  • Page 27 Before installing an expansion card, remove the expansion slot cover or the existing expansion card. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis. Pull the slot cover straight up then away from the inside of the chassis.
  • Page 28 If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end, and carefully rock it back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket (1) then away from the inside of the chassis to release it from the chassis frame (2).
  • Page 29 If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame.
  • Page 30 To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bracket on the card is aligned with the open slot on the rear of the chassis. Press the card straight down into the expansion socket on the system board (2).

  • Page 31: Drive Positions

    Reconnect the power cord and turn on the computer. Lock any security devices that were disengaged when the access panel was removed. Reconfigure the computer, if necessary. Drive Positions Figure 2-17 Drive Positions Table 2-2 Drive Positions 3.5-inch internal hard drive bay 3.5-inch internal drive bay for optional drives (media card reader shown) 5.25-inch internal drive bay for optional drives (optical drive shown) NOTE:...

  • Page 32: Installing And Removing Drives

    You must install mounting screws to ensure the drive will line up correctly in the drive cage and lock in place. HP has provided extra mounting screws for the internal drive bays (five 6-32 standard screws and four M3 metric screws), installed in the front of the chassis, under the front bezel.
  • Page 33 CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode.

  • Page 34: Removing An Internal 5.25-Inch Drive

    Removing an Internal 5.25-inch Drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. To remove a 5.25-inch internal drive: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 35 Disconnect the power cable (1) and data cable (2) from the rear of the optical drive. Figure 2-20 Disconnecting the Power and Data Cables Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down. Figure 2-21 Rotating the Drive Cage Down Installing and Removing Drives...

  • Page 36: Installing An Optical Drive Into The 5.25-Inch Drive Bay

    Slide the drive back until it stops, then lift it up and out of the drive cage. Figure 2-22 Removing the 5.25-inch Drive NOTE: When replacing a drive, transfer the four mounting screws from the old drive to the new one. Installing an Optical Drive into the 5.25-inch Drive Bay To install an optional 5.25-inch optical drive: Remove/disengage any security devices that prohibit opening the computer.
  • Page 37 Install three M3 metric mounting screws in the lower holes on each side of the drive: two on the right side and one on the front left side. HP has provided extra M3 metric mounting screws on the front of the chassis, under the front bezel. The M3 metric mounting screws are black. Refer...
  • Page 38 Rotate the drive cage to its upright position (1) and install an M3 mounting screw in the back left side of the drive (2) to secure the drive to the drive cage. Figure 2-25 Securing the Drive in the Drive Cage Connect the SATA data cable to the white system board connector labeled SATA1 if it is not already connected.

  • Page 39: Removing An Internal 3.5-Inch Drive

    Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down. Figure 2-27 Rotating the Drive Cage Down Replace the access panel. If the computer was on a stand, replace the stand. Reconnect the power cord and turn on the computer.
  • Page 40 If you are removing a media card reader, disconnect the USB cable from the system board. Figure 2-28 Disconnecting the Media Card Reader USB Cable Rotate the drive cage to its upright position (1) and remove the mounting screw on the back left side of the drive (2).

  • Page 41: Installing A Drive Into The 3.5-Inch Internal Drive Bay

    Install three M3 metric mounting screws in the lower holes on each side of the drive: two on the right side and one on the front left side. HP has provided extra M3 metric mounting screws on the front of the chassis, under the front bezel. The M3 metric mounting screws are black. Refer...
  • Page 42 Position the mounting screws on the drive into the J-slots in the drive bay. Then slide the drive toward the front of the computer until it stops. Figure 2-33 Installing a Drive into the 3.5-inch Drive Bay (Media Card Reader Shown) Rotate the drive cage to its upright position (1) and install an M3 mounting screw in the back left side of the drive (2) to secure the drive to the drive cage.
  • Page 43 Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down. Figure 2-35 Rotating the Drive Cage Down If installing a media card reader, connect the USB cable from the media card reader to the USB connector on the system board labeled MEDIA1.

  • Page 44: Removing And Replacing The Primary 3.5-Inch Internal Sata Hard Drive

    Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. The preinstalled 3.5-inch hard drive is located under the power supply.
  • Page 45 Rotate the power supply to its upright position. The hard drive is located beneath the power supply. Figure 2-38 Raising the Power Supply Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Figure 2-39 Disconnecting the Hard Drive Power Cable and Data Cable Installing and Removing Drives...
  • Page 46 Press down on the green release latch next to the hard drive (1). While holding the latch down, slide the drive forward until it stops, then lift the drive up and out of the bay (2). Figure 2-40 Removing the Hard Drive To install a hard drive, you must transfer the silver and blue isolation mounting screws from the old hard drive to the new hard drive.
  • Page 47 Align the mounting screws with the slots on the chassis drive cage, press the hard drive down into the bay, then slide it back until it stops and locks in place. Figure 2-42 Installing the Hard Drive Connect the power and data cables to the back of the hard drive. NOTE: When replacing the primary hard drive, be sure to route the SATA and power cables through the cable guide on the bottom of the chassis frame behind the hard drive.

  • Page 48: Appendix A Battery Replacement

    The lithium battery is only used when the computer is NOT connected to AC power. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/...
  • Page 49 Depending on the type of battery holder on the system board, complete the following instructions to replace the battery. Type 1 Lift the battery out of its holder. Figure A-1 Removing a Coin Cell Battery (Type 1) Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position.
  • Page 50 Insert the new battery and position the clip back into place. Figure A-3 Removing a Coin Cell Battery (Type 3) NOTE: After the battery has been replaced, use the following steps to complete this procedure. Replace the access panel. If the computer was on a stand, replace the stand. Plug in the computer and turn on power to the computer.

  • Page 51: Appendix B External Security Devices

    External Security Devices NOTE: For information on data security features, refer to http://www.hp.com. Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer. Cable Lock Figure B-1 Installing a Cable Lock...

  • Page 52: Padlock

    Padlock Figure B-2 Installing a Padlock HP Business PC Security Lock Fasten the security cable by looping it around a stationary object. Figure B-3 Securing the Cable to a Fixed Object Appendix B External Security Devices...
  • Page 53 Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
  • Page 54 Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2). Use the hole in the bracket that best secures the peripheral device cable. Figure B-6 Securing Peripheral Devices (Printer Shown) Thread the keyboard and mouse cables through the computer chassis lock.
  • Page 55 Remove the thumbscrew from the access panel (1) and install it in the placeholder hole on the back edge of the access panel (2) to prevent the thumbscrew from getting lost. Figure B-8 Removing the Thumbscrew Screw the lock to the chassis in the thumbscrew hole using the screw provided. Figure B-9 Attaching the Lock to the Chassis Installing a Security Lock...
  • Page 56 Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. Figure B-10 Engaging the Lock When complete, all devices in your workstation will be secured. Figure B-11 Secured Workstation Appendix B External Security Devices...

  • Page 57: Front Bezel Security

    Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.
  • Page 58 Install the security screw next to the middle front bezel release tab to secure the front bezel in place. Figure B-13 Installing the Front Bezel Security Screw Replace the access panel. If the computer was on a stand, replace the stand. Reconnect the power cord and turn on the computer.

  • Page 59: Appendix C Electrostatic Discharge

    Use conductive field service tools. ● Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider.

  • Page 60: Appendix D Computer Operating Guidelines, Routine Care And Shipping Preparation

    Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer and monitor: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.

  • Page 61: Optical Drive Precautions

    Avoid using any type of solvent, such as alcohol or benzene, which may damage the finish. Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping Preparation Follow these suggestions when preparing to ship the computer: Back up the hard drive files on optical media or external USB drives.

  • Page 62: Index

    45 hard drive 38 damage 53 front bezel 51 media card reader 33 expansion card HP Business PC Security optical drive 28 installing 20 Lock 46 PCI card 22 removing 20 padlock 46 PCI Express card 23...
  • Page 63 unlocking access panel 45 USB ports front panel 2 rear panel 4 ventilation guidelines 54 Windows Logo key 6 Index...

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