Troubleshooting Tips; Before You Call For Service - GE JTP85 Owner's Manual

Before You Call For Service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Control panel on
microwave oven
will not operate
"ERROR" appears
in the microwave
oven display
Microwave oven light
does not work
Foods overcooked or
undercooked in the
microwave oven
Clock and timer
do not work
Display goes blank
30
Possible Causes
The microwave oven
cannot be used while the
timer is being used.
You forgot to press the
START pad.
Door not securely closed.
Another function was pressed.
The CLEAR/OFF pad was
pressed accidentally.
Oven controls
improperly set.
During an Auto Sensor
function the microwave
oven door was opened
too soon.
Light bulb is loose
or defective.
Varying density and amount
of foods being cooked.
Food not turned or stirred
as called for in the recipe.
Too many dishes in the
oven at the same time.
Food not thoroughly defrosted. • See the Using the microwave auto sensor controls section.
Improper cookware or
coverings being used.
Humidity or moisture in the
oven will lessen the Auto
Sensor cooking time.
Food not allowed to stand.
A fuse in your home may be
blown or the circuit breaker
tripped.
Oven controls improperly set. • See the Using the clock and lower oven timer section.
A fuse in your home may be
blown or the circuit
breaker tripped.
The lower oven clock is
in the black-out mode.
What To Do
• Use the lower oven timer.
• Press the START pad.
• Make sure the microwave oven door is closed.
• Press the CLEAR/OFF pad twice to cancel it and begin again.
• Begin again.
• While using Timed Defrost numbers not entered after
pressing the AUTO DEFROST pad.
• The microwave oven door should not be opened
before the time begins to count down in the display.
• Call for service.
• Varying density and amount sometimes require more
cooking time.
• Turn or stir food and begin again.
• Do not overload your microwave oven.
• See the Microwave safe cookware section of the
Important Safety Instructions section.
• Make sure the inside of the oven and the outside of
the containers are dry.
• Some standing time is recommended for certain
vegetables cooked with the Auto Sensor Controls.
• Replace the fuse or reset the circuit breaker.
• Replace the fuse or reset the circuit breaker.
• See the Special features of your lower oven control
section.