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Dear Customer,
Thanks for choosing AOpen products. To provide the best and fastest service to
our customer is our first priority. However, we receive numerous emails and
phone-calls worldwide everyday, it is very hard for us to serve everyone on time.
We recommend you follow the procedures below and seek help before contact
us. With your help, we can then continue to provide the best quality service to
more customers.
Thanks very much for your understanding!
AOpen Technical Supporting Team
Pacific Rim
AOpen Inc.
Tel: 886-2-3789-5888
Fax: 886-2-3789-5899
China
艾爾鵬國際貿易(上海)有限公司
Tel: 86-21-6225-8622
Fax: 86-21-6225-7926
America
AOpen America Inc.
Tel: 1-510-489-8928
Fax: 1-510-489-1998
Web Site:
english.aopen.com.tw
E-mail: Send us email by going through the contact form below.
English
http://english.aopen.com.tw/tech/default.htm
Japanese
http://www.aopen.co.jp/tech/default.htm
Chinese
http://www.aopen.com.tw/tech/default.htm
German
http://www.aopencom.de/tech/default.htm
Simplified Chinese
http://www.aopen.com.cn/tech/default.htm
Europe
AOpen Computer b.v.
Tel: 31-73-645-9516
Email: Support@AOpen.NL
Germany
AOpen Computer GmbH.
Tel: 49-1805-559191
Fax: 49-2102-157799
Japan
AOpen Japan Inc.
Tel: 81-048-290-1800
Fax: 81-048-290-1820
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Online Manual: To download manual, please log on and then select your
preferred language. Under "Type" directory, choose "Manuals" to go to our
manual database. You can also find the manual and EIG in AOpen Bonus
Pack.
http://download.aopen.com.tw/downloads
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Test Report: We recommend you to choose board/card/device from the
compatibility test reports for assembling your PC. It may prevent
incompatibility problems.
http://english.aopen.com.tw/tech/report/default.htm
3
FAQ: Here we list problems that users often encounter and FAQ
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(Frequently Asked Questions). You may select your preferred language
after log on, and may be able to find a solution to your problem.
http://club.aopen.com.tw/faq/
Download Software: After log on and having language selected, you may
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get the latest updated BIOS/utility and drivers you need under "Type"
directory. In most case, newer versions of drivers and BIOS have solved
earlier bugs or compatibility problems.
http://download.aopen.com.tw/downloads
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eForum: AOpen eForum is provided to discuss our products with other
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users, in which your problem probably had been discussed before or will be
answered. After log on, you may select your preferred language under
"Multi-language".
http://club.aopen.com.tw/forum/
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Contact Distributors/Resellers: We sell our products through resellers
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and integrators. They should know your system configuration very well and
should be able to solve your problem efficiently and provide important
reference for you.
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Contact Us: Please prepare detail system configuration and error symptom
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before contacting us. The part number, serial number and BIOS version
are also very helpful.
AOpen reserves the right to revise all the specifications and information
contained in this documentation, which is subject to change without notice.
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