Customer Assistance - Ford class A chassis Owner's Manual

Customer Assistance

Motorhome Assistance
If you have a service concern, please follow the
directions below. If you require roadside
assistance (flat tire, jump start, fuel, locked out),
please refer to Roadside Assistance in this section.
Call our Motorhome Customer Assistance Center
(1-800-444-3311) which is available 24 hrs/day.
If inspections or repairs are required let the
assistance center make an appointment for you
at the most appropriate repair location in your
area.
Please have the following information ready
before you call:
Vehicle Identification Number
Current Mileage
A Summary of Your Concern
When you arrive at the repair location explain
your concern fully to the service writer. If your
problem is resolved please contact
(1-800-444-3311) and advise them accordingly.
If your service problem is not resolved, ask to
see the Service Manager and review your
concern with him.
If you are still not satisfied, contact
(1-800-444-3311) and our Motorhome Customer
Assistance Center will assist you and/or the
repair location as needed.
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