AEG Electrolux 96931K-MN User Manual page 18

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If you were not able to remedy the problem yourself, please contact the Customer Care
Department or one of our service partners.
In order to be able to assist you quickly, we require the following information:
– Three-digit-letter combination
for glass ceramic
– Model description
– Product number (PNC)
– Serial number
(S No. - see rating plate)
– Type of fault
– Any error messages displayed by
the appliance