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BT SYNERGY 1000 User Manual

Digital cordless telephone featuring dect
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Synergy 1000
Digital cordless telephone

User guide

This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.
featuring DECT

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Summary of Contents for BT SYNERGY 1000

  • Page 1: User Guide

    Synergy 1000 Digital cordless telephone featuring DECT User guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
  • Page 2 Check that your Synergy 1000 is complete. When you unpack you should have: • Synergy 1000 handset. • Synergy 1000 base station. • Power adaptor. • Comprehensive user guide. • Wall plugs and screws for wall mounting. • Wall bracket.
  • Page 3 Please open this page for a further ‘at a glance’ guide to your Synergy 1000.

  • Page 4: At A Glance

    See page 9 X button for 2 seconds you are taken back to Headset socket e.g. Handset 1. (Standby) Lets you plug in your BT Options Freehand Headset (available Opens the main menu. separately) enabling you to keep Scrolls through menu options.
  • Page 5 Page Pages all handsets registered to the base station. Used to register additional handsets. Power See page 10 and 22. Lights up when the mains power is switched on. See page 6 In use Lights up during an external call. See page 9 D E C T Power...

  • Page 6: At A Glance'

    13. It also allows you to register your handset, see page 22. And allows you to register Additional Handsets, see page 22. Redial Quickdial Please open this page for a further ‘at a glance’ guide to your Synergy 1000.

  • Page 8: Table Of Contents

    In this guide At a glance Introduction Setting up Using your Synergy 1000 Using the Quickdial memory Optional settings Additional features Using Select Services Using additional handsets Operating with additional base stations Connecting to a switchboard Wall mounting Maintenance Help...

  • Page 9: Introduction

    Introduction your Synergy 1000 is designed for ease of use and made to the high standards set by BT. Please read the instructions carefully before use Building up a phone system. and retain this user guide for future reference. You can use up to 6 handsets with your Synergy 1000 base station.
  • Page 10 Warning The Synergy 1000 system has a range of up to Use only the approved battery pack supplied. 300 metres outdoors and up to 50 metres indoors. Spare batteries – Item Code: 871285 are available It is possible that the range may be affected by from BT Shops and the Synergy Helpline being near water (e.g.

  • Page 11: Setting Up

    Synergy 1000. extension cables will be required. You can mount your Synergy 1000 on the wall or leave it free standing. To wall mount, see page 30. 1. Connect the telephone line cord 3.
  • Page 12 5. Charge the handset battery for at replacing. least 16 hours Battery low warning Before you use your Synergy 1000 for the first Your handset display will show the status of time it is important to have the handset battery your battery: fully charged.
  • Page 13 6. To wall mount your product (See ‘Wall mounting’, page 30.) 7. To plan the location of the base station Your Synergy 1000 works by sending and receiving radio signals between the base station and the handset. The strength of the signal depends on where you site the base station.

  • Page 14: Using Your Synergy 1000

    Using your Synergy 1000 To receive a call Making and receiving calls When the phone rings, both the call light on the handset and the in-use light on the base station To make a call flash. Display shows • Press the button to get a line.
  • Page 15 To redial the last number To page the handset Redial • Press the button. • Press and release the blue button on TALK PAGE • Press the button. The number is the base station. REDIAL dialled. Display shows the number. The handset rings for about 10-12 seconds.

  • Page 16: Using The Quickdial Memory

    To select shared or personal quickdial numbers number. Your Synergy 1000 is pre-set to shared • Press the button – to store the number. quickdials. You can switch between SHARED You hear a confirmation beep and the display and PERSONAL quickdial.
  • Page 17 You can scroll through the quickdial numbers • Press the button for a few QUICKDIAL and see any available locations. You can then seconds. change or add a number. • Press the button to delete the existing digits from the right. When the memory is empty, key in the new number.

  • Page 18: Optional Settings

    Optional settings To switch off the handset ringer To adjust the dial delay When the handset is in standby or placed on the The dial delay is the time taken by the phone to base station, you can turn off the handset ringer. send a number to the exchange after dialling.
  • Page 19 To adjust the handset ringer volume If more than one handset is registered to the The handset ringer can be set to base it can be useful to select different melodies for each handset. button until display shows SET UP. •...
  • Page 20 To adjust the base station melody To switch the keypad beeps on and off You can select from four different ringer Whenever you press a button on the handset, melodies. you will hear a beep. You can turn this sound on and off.
  • Page 21 To reset your Synergy 1000 base station to To reset your Synergy 1000 handset to its its original settings original settings button until display shows SET UP. • Switch off the mains power. • Press the button. Display shows HANDSET.

  • Page 22: Additional Features

    If you press any other button while the Synergy 1000 is able to store up to 4 of your GUARD is switched on, the display shows PRESS TICK personal emergency numbers.
  • Page 23 To view your personal emergency numbers numbers for use when the keypad guard is ON Your personal emergency numbers are recognised by your Synergy 1000 when they are • Press the button until the display shows dialled. No other calls (except SET UP.

  • Page 24: Using A Headset

    Synergy 1000 base station. Please note: A headset is not supplied with your Synergy 1000 and must be purchased separately. button until the display shows SET UP. • Press the Headsets can be purchased from BT shops or other major button.

  • Page 25: Using Select Services

    Using Select Services Your Synergy 1000 gives you easy access to BT You can now scroll through three options: • Display shows ALL CALLS, which means all Select Services. calls will be diverted. • Call Diversion (need to subscribe) button. Display shows NOT ANS, •...

  • Page 26: Three Way Calling

    You can now cancel any of the options you have set: Three Way Calling You can hold a conversation with two other external callers. You can speak to both people at the same time or choose to switch between both button.

  • Page 27: Using Additional Handsets

    • Press the button until the display shows Up to six handsets can be registered and SET UP. operated from the Synergy 1000 base station. button. Display shows HANDSET. The system allows intercom calls between two • Press the button. Display shows KEYTONES.
  • Page 28 Display briefly shows PLS WAIT then the base To de-register another handset that is station to which your handset is registered, e.g. registered to your base station BASE 1, and finally shows the handset number Follow the steps opposite ‘To de-register your you have given it, e.g.

  • Page 29: Making Intercom Calls

    To end an intercom call Making intercom calls You can make intercom calls to handsets registered to the same base station. • Press the button. INTERCOM To call another handset • Replace the handset on the base station or charger. •...
  • Page 30 To switch between callers To receive an intercom call If you have one internal and one external call on During an external call: the line, you can switch between the two: • You hear the call waiting tone in the earpiece. •...
  • Page 31 To transfer a call To put intercom and external calls on hold You can transfer an external call to any other When you have two calls on the same line, you handset registered to the same base station. can put them both on hold: When you are on an external call: button until display shows HOLD •...

  • Page 32: Operating With Additional Base Stations

    Operating with additional base stations You can use up to six handsets on each Synergy To select a specific base station For instance, if you are in an area where two or 1000 base station, and up to four base stations more base stations overlap, you can choose the with your handset to build up a comprehensive one which is connected to the telephone line you...
  • Page 33 Synergy base stations at home and at the office By registering your handset with one base station at work and another at home, you can keep the same handset for both. As soon as you are within range of either base station, your handset will automatically pick up the signal.

  • Page 34: Connecting To A Switchboard

    Connecting to a switchboard When connecting your Synergy 1000 to a switchboard/PBX, you may need to change the dialling mode setting from Time Break Recall ) to Earth Recall ( To switch between Time Break Recall and Earth Recall The original setting is Time Break Recall.

  • Page 35: Wall Mounting

    Leave enough space so that the handset can be placed on charge without touching any obstructions. SLIDE BASE To wall mount the Synergy 1000 base station STATION INTO RETAINER Make sure the mains power is disconnected.

  • Page 36: Maintenance

    Some retailers offer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details. Outside warranty If your Synergy 1000 needs repair after the warranty period has ended, call the Synergy 1000 Helpline on and you will 0845 650 20 20 be informed of our recommended repair agents.

  • Page 37: Help

    Replacing handset battery If your Synergy 1000 is connected to a After a time, you may find that the handset switchboard/PBX, you may have to dial an access battery is running out of charge more quickly.
  • Page 38 Check that you have pressed the Intercom page 14; on the base station, see page 14. button followed by the correct handset number. Check that the Synergy 1000 is plugged into the Cannot adjust options setting in the base phone socket.

  • Page 39: Technical Information

    The Synergy 1000 base station has a be used to make and receive calls. Synergy 1000 is REN of 1. Additional Handsets have a REN value of 0. suitable for connection to switchboards which return Any other instrument provided by BT may be assumed secondary proceed indication.

  • Page 40: Technical Specification

    Technical specification DECT/GAP Standard 120 duplex channels Number of channels 1880 MHz to 1900 MHz Radio frequency range Time-division multiplexing. 10 ms frame length Duplex method 1728 kHz Channel spacing 1152 kbit/s Bit rate GFSK Modulation 32 kbit/s Voice coding 10 mW, average output per channel Transmitted power up to 300 metres outdoors (uninterrupted line...

  • Page 41: Index

    Index Adjusting earpiece volume Handset ringer At a glance adjusting ringer volume (base station) Base stations adjusting ringer volume (handset) using a specific base station switching off the handset ringer connection to different base stations adjusting melody (handset) at home and at the office adjusting melody (base station) Battery switching keypad beeps on/off...
  • Page 42 Redial last number Registering an additional handset 22, 27 Resetting base station to its original setting Resetting handset to its original setting Returning your Synergy 1000 Secrecy Service Silent Technical information Technical specification Three Way Calling Time break recall Wall mounting...
  • Page 43 © British Telecommunications plc 1998. the conditions set out in them Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in China. Synergy 1000 Issue 2 (6/98) 10. 608024 Designed by The Art & Design Partnership Limited.

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