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Help
For other telephone service providers please contact their customer services.
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General sales enquiries
BT Residential lines – call 150. BT Business lines – call 152.
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For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
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Additional handsets are available from the Helpdesk on 0870 240 3962.
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Billing enquiries
Refer to the telephone number shown on your telephone bill.
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Other functions and services available from the SMS service
By sending the following commands to the BT text self administration facility you can
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control functions and capabilities in your SMS phone and the way messages are handled.
Press MENU.
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press OK. Type in the following commands (depending upon what you want to do) and
send to 00000.
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text is delivered as voice text.
SMS MESSAGES
is displayed, press OK. WRITE MESSAGE is highlighted,
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone. All incoming
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